SMITHCO MECHANICAL HEATING & COOLING

On time. Performed check. Found a gas leak and fixed it. Very happy customer.

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Again, a great experience with SmithCo! Professional and prompt. Went above and beyond. Stayed to finish the job. They take pride in doing the job right and having a satisfied customer.

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Provided up front bid for 4 options. We looked at 4 companies and SmithCo was not only the best deal, they had the best rebate options. Provided information from consumer reports, return on investment, and annual cost comparison. Provided a full 10 year warranty!!! Provided 1 year no charge service. Installers were prompt, did great work, and cleaned up well! Came 2 weeks later to personally check on the system, make adjustments, and helped file all paperwork for rebates. Very professional service!

Doing business with Smithco Mechanical was the best experience my husband and I have had with any contractor we have dealt with in the past (and we have had a few)!!!! Matt and his crew are very professional and honest!! Matt seems to truly care about his customers experience and I have to say he made the entire process as pain free as possible!! When you are making this large of a purchase for your home it is nice to know that you are dealing with a company that is going to do the job right and truly cares about the customer!! He was great at explaining the things that we needed to do and it all made sense. Matt even came to our home and added Freon to our A/C unit on the hottest day of the year which happened to be on a Saturday to get us by until our new furnace and ac came in which was the following Tuesday. This is a company that takes pride in their work and I would recommend this company to anyone that wants the job done right!!

I had 2 interactions with SmithCo. The first was a service call because my A/C wasn't cooling the house. The guy came out, explained the problem, fixed it, great transaction. Said he would email me the bill. That was 2 months ago. I never got a bill. No complaints there, but tells me something about how they run their business if they can't even collect payments. One month later the A/C stopped cooling again. Not their fault, the unit was old and needed replaced. So against my better judgement, I call SmithCo again for a quote for a new unit. The came out the same day to take measurements and were on time. So far so good. Then, the worst part, it took 9 days for me to get a quote via snail mail! I had already called another company, received and accepted their quote and had the system installed before I got their quote! Very unprofessional.

I will qualify this review by stating that at this point, it has only been a week since the installation of my replacement hvac system. However, so far it has been textbook. I did my research. Smithco had the most competitive bid for a two-stage system of the 4 companies which provided me with bids. My system was installed with attention to detail as promised. It has worked exactly as claimed since installation. My experience so far has been very positive.

Matt and his crew were excellent!! We had 3 different quotes; he was very knowledgeable and helpful even before we decided to go with his company. He was on time, if not early, every meeting we had. He never seemed like he was in a hurry and always took the time to answer any questions. Both of our units are working great and we could not be happier with our service. Will definitely use them again if the need arises.

There is no way we could be more pleased. Matt is a consumate professional, provided outstanding customer service and the equipment is just what we asked for. We would give ten stars if possible.

Matt is very nice, punctual, and not in a hurry to "get away" he answered all my questions and then some. He is intelligent and an excellent teacher. He explained things in ways, even I could understand, and he made logical sense. I learned more from him in the time he was here than I have in 10 years working closely with SS&B. After he tweaked our system (AC) we have been waiting for a warm day to use it to see if it makes a difference. In the meantime he is doing some research on some products that we asked him about AND using his expertise to come up with a plan should the tweaking not work out. All of this at no cost. I would recommend SmithCo Mechanical, Matt Smith, to anyone who wants the job done right the first time.

It went great from start to finish, Matt was wonderful!! From the first time he came out to give us the estimate we were super impressed. he was knowledgeable, helpful and definitely stood out from the other hvac people we got quotes from, even though he was a little more expensive than other places it was well worth it!! his guys were great, here every day on time, they just did a great job, and did the job in the time frame that was said, we just couldn't be happier with the job smithco mechanical did, matt always answered our calls even at night, matt did extra things to help us, even went out to service our grandmothers old hvac system and fixed it, they kept the work area clean, they were all just great, we would recommend smithco mechanical to anyone, we again just couldn't be happier about the work they did, so caring, thorough, and proffesional. and took pride in their work, VERY,VERY HAPPY CUSTOMER, WE HAVE HEAT IN OUR HOME, BY FAR THE BEST HVAC COMPANY WE HAVE EVER SEEN, Sincerly Jud & Aja

Working with Matt was a very different experience than we previously had with other Air Conditioning contractors we"ve used in the past. Matt was willing to walk through the house sit down, explain our options and actually show us some improvements needed to make whatever system we chose to operate at it's absolute best. When he ran the numbers he also found the system we had been using before wasn't even the right size for our house.These are things none of the other contractors had even bothered to look at much less tell us we would be able to change. He was NOT the cheapest but he was THE ONLY one that had our best interest in mind. All that said I would highly recommend Smithco Mechanical to anyone looking for the same experience... he is "our guy" when it comes to Heat and AIr. You really should consider making him yours as well.

Very good experience.

Very well

The company we had used previously seemed to be nickle and diming us and would not negotiate at all on price. Smithco came in with a very reasonable offer that included all items, gave a rebate on our old AC unit and changed around some appointments in order to accomodate our schedule and get the system installed quickly.

Mr. Matthew Smith is the owner, and the whole experience with him has been positive. I highly recommend him.