Mike Baxter did not fulfill the termite contract we had with him and Green-Co. Even after repeated phone calls to schedule a termite treatment he would not return our calls. We obviously do not recommend him to other prospective customers. He has not honored his contract with us. We are extremely disappointed with his lack of services and professionalism.
Description of Work: We had a termite warranty with Mike Baxter of Green-Co Termite and Pest Control for $85.00 from 08/08/2014 to 08/08/2015. He did a spot treatment for termites in the spring of 2015 after we had swarming occurring in the basement. He also sprayed for spiders and charged us $65.00. He said he would return to do a complete treatment for termites later.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robin H.
05/2015
5.0
pest control
+ -1 more
I got them through a referral.
Description of Work: I have a contract with them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jill L.
03/2014
1.0
pest control
+ -1 more
We have a crawl space from h***. You can't access it from the outside because it is only 18and quot; off the ground on one side of the house. The other half you can access. I have had a termite contract with Green-Co since 1994 with a lifetime renewal fee. When Mike bought the company in 2000-2001 I had a problem with my first renewal, but that problem was fixed. Every year it was a hassle to get him to come out to inspect because of my crawl space. So in April of 2012 my husband and I tore out the livingroom floor, subfloor and exposed the crawl space below. We had to replace a lot of floor joist's because of termite damage. I call Mike and had him come out and look at the open floor and the crawl space now that he could see it. His excuse always was, it was to small for him to get into. Now he had no excuse. Since it was under warranty and I was putting all new wood in I wanted it to be sprayed to protect the new wood from termites. He agreed that he would broadcast under my house for 100.00. He also asked if I could wait till the fall because he was going into his busy season. I agreed and kept my livingroom tore up and the floor open all summer long. When September came around I sent him my 40.00 renewal fee and called him the day he deposited my check. I called him and left a message on his answering machine, because that is the only way you can contact him. I then called once or twice a week after, for the whole month of October. To this day he has never responded. I could take him to court for breech of contract but to me, dealing with a dishonest person is just not worth it and I would be afraid that the job would not be done right.
Description of Work: Suppose to come out and respray our crawl space with termiticide.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Robin H.
07/2013
5.0
pest control
+ -1 more
He was efficient, answered any questions I had, did the job and left.
Description of Work: He set off a fogger in our attic (for brown recluse), sprayed inside our garage, around the baseboards in our house as well as corners in the ceiling, sprayed the outside perimeter and under our crawl space .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mary Lynne J.
01/2012
5.0
pest control
+ -1 more
They do a thorough inspection. When they went under the house, they told me of some other issues that I needed to deal with that had nothing to do with their work. Some of our vents needed to be tightened up for our heating and cooling. They made me feel like they really are inspecting everywhere.
Description of Work: They actually treated us for termites in 2007 and they gave a three year warranty. They came back for free every year. After that, we just had them come back for maintenance. We haven't had a termite problem since then.
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Service Categories
Pest Control
FAQ
Green-Co Termite & Pest Cntrl is currently rated 4.5 overall out of 5.
No, Green-Co Termite & Pest Cntrl does not offer free project estimates.
No, Green-Co Termite & Pest Cntrl does not offer eco-friendly accreditations.
No, Green-Co Termite & Pest Cntrl does not offer a senior discount.
No, Green-Co Termite & Pest Cntrl does not offer emergency services.
No, Green-Co Termite & Pest Cntrl does not offer warranties.