Mower Pro Plus

Professional and courteous!

It went excellent! The mechanics came out the door when I arrived to help unload my mower. They were very friendly and positive about getting my machine running good again. I requested the complete pre-season check up and service, and asked that they check on a couple of concerns I had. They said their service would cover every thing I wanted as part of the package. After I paid the bill (very reasonable) when I returned to pick it up, I visited with the mechanic that worked on my mower. I told me what he found during the service and that when he started it the first time, it didn't sound right so he pulled the carburator and cleaned it out at no charge. He said that effort made the mower purr like a kitten! When I fired it up to load the machine on my trailer (with their help), it did purr like a kitten. I've mowed twice with it and I think it sounds and runs better that when it was new! It is so refreshing to pay for service to an organization that is as friendly, competent and reasonable as Mower Pro Plus in Neosho, MO. They believe in Customer Service as it should be and used to be in the old days. These folks are the real home town deal!! For me, they were the closest Snapper Dealer and about 32 miles from where I live. I'm delighted to drive 64 miles round trip to find their version of Customer Service!