Foundation Recovery Systems

went as expected.

well, on time.

excellant a very good install team

Professional job

Excellent would hire them again

Done promptly and professionally.

Great job..professionally

Great. Nice people.

As it should have very good job!

Great job!

Very good dependable

Great job and well done.

It was a wonderful Job

Great they did a fabulous job

Fantastic, on time and in budget

prefect job great guys

No service done yet

unknown

unknown

I knew my foundation had to be giving way as much of our living area is in the finished basement of our home and the floors down there were cracking and the upstairs was actually leaning in one corner. I obtained four bids, but the professionalism, time and thoroughness of Foundation Systems exceeded the others by far. I had to wait 5 months before they could actually do the work, so that was disappointing but I took it as their reputation proceeding them and they were just busy, which their crew confirmed, they've been working non-stop all winter. The crew showed up on time as planned. The plan was to have 11 piers installed around 2 sides of my home. After about an hour or so the foreman determined the wall on the corner of the house we were trying to lift was not sitting on footers, but rather little more than 5" of slab. To try and put pressure on that slab would result in destroying it and possibly the entire back wall. He made a call to his boss and after 45 minutes or so Jeff was there at our home as well. The two conferred and came to me with an alternate plan to make the repairs appropriately and necessary for my home. The project was considerably more extensive, but everything was presented to me professionally and as an option, without scare tactics. They wrote out a change order that removed the cost of the piers they were unable to install, added clearly the cost of the additional ones (at a reduced rate from their normal cost I will add) and they did the work to completion. I won't lie, it was a tad overwhelming, but because of the circumstances and the situation, not them. The foreman Jesse was AWESOME and clearly explained everything to our satisfaction making sure we were comfortable and understood what was being done; even if we had to ask multiple times. The senior foreman Jeff drove all the way back out during the installation as well to ensure we were satisfied and address a change I requested, and I always felt treated with respect and understanding. Foundation repairs are scary and overwhelming in the amount of money you spend and in our case the extent of work that had to be done inside our home (meaning carpeting had to come up and be replaced, only adding to that expense). However I couldn't be MORE PLEASED with the attention, compassion, and understanding this company's crew provided. Our foremen Jesse and Ryan were thoughtful always taking off their shoes even when they knew they were walking on carpeting I would have to pull. We knew when they were coming and going, they showed us various things about our foundation as they were working so we had a better understanding of our home, and reassurances that when they left our home would be set. Jesse and Ryan let their crew go staying well into the evening to try and get our back door to open since they knew we couldn't raise the house as planned but wanted to provide us this little bit of convenience in our lives. The senior foreman Jeff who came out to set up a new plan and address my change of plans, was as professional as they come, and with compassion obtained us a discount on the additional piers knowing we had another budget entirely for this project. We are completely satisfied with Foundation Recovery Systems and would refer them to anyone in need of foundation repair or water proofing. Our house may be crooked still, but it's solid and we appreciate the work and peace of mind they provided!

We live in a rural area and were only able to get an evaluation/estimate from 2 companies (including Foundation Recovery Systems) for a cracked basement wall. FRS used laser levels inside and outside; the other company did not use any equipment to evaluate the problem. As a result, the 2 companies had totally different evaluations of the problem and the only way to find out who was right was to tear out a finished wall in the basement. This revealed another hidden crack on the opposite wall from the original visual crack, which FRS suspected and included in their evaluation. We really appreciate that FRS evaluated the whole structure and is motivated to correct the entire problem; the other company only estimated the obvious crack, which would have lead to more repairs in the future. We have had several helpful, informative follow up phone calls and e-mails from FRS, but nothing from the other company. We just signed the contract and should be scheduled for the repair soon.

The employees who performed the mud jacking services on the driveway did a professional job. These services were carried through in a skilled and efficient manner. The employees who worked in the basement were both polite and punctual. Overall I was satisfied with the work done by Foundation Recovery Systems of Moberly Missouri.

I called Foundation Recovery Systems about 11:00am to get an estimate. The woman answering called back later to say Jeremy would be in my area about 1:00 and would I like him to come by. He came (neat - friendly -on time) looked the problem over carefully and said it was definitely not a sinking cement problem. He suggested a simple solution that I could do. I was very pleased. Peggy

Foundation Recovery Systems was professional, had a remedy for my problem, and had good contact. Their price, quality, and responsiveness were great.

They were courteous. They were on time. I think they did a good job. It will take several years for me to really know if it works or not.