Mid-Mo Gutter Protection Services

unknown

Our experience was excellent with this company. We were needing to get our gutters cleaned. We don't have trees in our yard but the neighbors do and close to the property line. Our gutters bear the brunt of the leaves and the seeds of a couple of large maple trees. So along with cleaning my wife and I were talking about getting something like those mesh screens that people lay on top of their gutters to screen debris. We had just received one of their flyers in one of those advertising bags that they hang on your front door knob. So, it was quite timely. We called them up and they had a very nice salesperson Noel come out to bid. NO HIGH PRESSURE AT ALL! He was good. He explained the type of gutter protection to us, how it works and careful to explain that the installation is a semi-permanent installation. The caveats he explained is if your roof needs to be replaced, you need to contact Mid-Mo Gutter protection to uninstall and re-install after a new roof is installed and do not lay ladders against it because it could deform or damage the product. We decided to go with it. EVERYTHING was very prompt and went exactly as they said it would. We live in CoMo, and as of this writing it has rained almost 6 inches since they installed on Oct. 1, 2014. About the time they got done it started to rain, so our new system really got a workout! It works great by the way. Lastly I want to say how kind, warm, considerate, responsible, accurate, and pleasant Steve and Jennifer Prior (the owners) are. A big selling point for me is I called to ask about the warranty as in what would happen if god forbid, they go out of business. Well they've been in business for over 10 years and Jennifer told me they are a debt free business. No loans, no mortgage, no business mortgage. To run a business debt free means you have excellent business people to work with. They aren't going anywhere. The warranty incidentally is a lifetime warranty AND it's transferrable. I highly recommend this company, the product is expensive but it's worth it. The people you get to do business with at Mid-Mo Gutter Protection are worth it too and they make it worth it. It's been years since I have this level of customer service. Steve was going to leave after the job and said he'd just bill us. I wasn't going to have any of that, I made sure they were paid at the end of their job. The experience was so good, I'm trying to think of anything I could do to do more business with them!

prompt, dependable and thorough in all they did. would definitely recommend them to anyone and would certainly use again if the need should arise

unknown

The installation was done on time. Everything was cleaned up. Everyone was professional and courteous.

I was not home but my husband said they were hard workers and the only sign they had been there were new gutters and gutter guards. No more waterfalls...they knew what they were doing on down spout placements. The last gutters done by someone else never worked. We go out when it is raining now to watch the gutters work in amazement. There was not a single piece of trash to pick up. We had roofers that left tons of nails in our yard, so I went out with my magnet and Damon's crew left nothing. He checked back a couple of days later to make sure everything was good. I want half this mans energy and enthusiasm. Sent me receipt and warranty promptly on payment.

The product does a pretty good job but there are a few things with it that could be better. The problems have nothing to do with the contractor. They did an excellent job.