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R & S POOL & SPA

Pool and Spa Service, Water Filtration and Softening, Water Heaters,

About us

Retail location- with parts, chemicals,toys and maintenance supplies, We sell above ground pools. we also test water and give advice on chemistry., and we have the best service department in St Louis. We do pool openings, closings,equipment repair and installation. We also work on most brands of spas.

Business highlights

54 years of trusted experience

Services we offer

New spa & pool sales. Repairs for their spas.

Services we don't offer

We do not do weekly cleanings.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-18 of 18 reviews

Susan B.
12/2018
5.0
pool cleaners
  + -1 more
They were the only company I could find that would work on my heat pump. They were very knowledgeable and did a great job.
Description of Work: Heat pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie L.
04/2017
5.0
pool cleaners
  + -1 more
Great. Came out the next day and completed the tasks.
Description of Work: Closed pool and replaced cover

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ron T.
12/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

judy S.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Bring them a sample of your pool water and they will tell you what you need to do to fix your problem. Of course, they will sell you supplies but the analysis is free. |They are always helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt M.
04/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter T.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Installed Mesh Pool Safety Cover

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,540

terry C.
10/2014
5.0
pool cleaners
  + -1 more
whether you need pool supplies or repairs this is the only place i would trust
Description of Work: i have used R and S for 30 years this is one of the best retail operations in existence the prices are competitive quality of work is superb retail employees have been the same for decades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JoAnne M.
08/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I go to R&S to buy all my pool supplies and to have my water tested. I have not had any services performed by them at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kent C.
08/2013
5.0
pool cleaners
  + -1 more
I am writing this as the staff behind the counter at R&S including Bob, Dan and the other cast of characters (including sometimes the pet office dog) are courteous and extremely knowledgable. I often come with the water sample which they quickly check and if OK they send me on my way (no selling of products). If I need to make adjustments to the pool they can tell me exactly what I need but without a hard sell or loading me up. When I do need advice they take the time to explain things and make the right recommendation. I have gone to other stores but none compare to R&S. I can't say enough good things about them.
Description of Work: I routinely go to R&S for my pool water sample analysis and make regular purchases of chlorine shock granules, tablets, sodium bicarbonate, algicide and other products. I have also bought a pool cleaner, diving board and multiple parts from them over the past eight years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice D.
07/2013
5.0
pool cleaners
  + -1 more
I did what they suggested to the pool and is killed the algae.
Description of Work: tested a water sample

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Arlene S.
04/2013
5.0
pool cleaners
  + -1 more
Excellent!
Description of Work: We had a problem with a solar cover bought elsewhere that kept on floating to one side. We were prepared to buy another heavier one when R and S explained that we could solve the problem by changing the direction of the jets. They therefore lost a sale but gained a lifelong faithful customer. We have used them for other things and always found their advice and products superb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet D.
12/2012
5.0
pool cleaners
  + -1 more
They are the best! Staff is always well educated, friendly and extremely helpful. They never try to sell us something we don't need. In fact, they talk us out of things we thought we needed, but do not.
Description of Work: Needed chemicals to start up pool and do some pool patching and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Loriane P.
08/2012
5.0
pool cleaners
  + -1 more
The men who arrived to do the work were clean cut and well spoken. They did a great job of opening our pool and switching to the salt water system. They explained how it worked and left us an instruction booklet and additional salt to add as needed. As a result, I have only spent $25.00 on chemicals this season as opposed to about $600.00 in past summers. This system will pay for itself! It is much easier to take care of our pool. We have had no algae, and the pool water stays clear and properly chlorinated without the chlorine smell or the need for chemicals. R & S salespeople in the store also recommended a pool serviceman not associated with their store because I asked if they knew a reliable person. He does a great job vacuuming and backwashing weekly for a reasonable price. Since I am disabled, I can no longer do those tasks. So I appreciated the referral from R & S.
Description of Work: We bought this house almost eight years ago and inherited the old pool with it. Since then we have had a lot of major work done on the pool, and our experience with pool companies has ranged from truly horrible to somewhat good some of the time. However, we are extremely happy with R & S Pool & Spa. Theirs in the only store I trust to give me accurate reports on water samples. They only sell me the chemicals I need, and sometimes they say the water is great and I don't need anything. Several customers of theirs raved about their salt water systems that R & S had installed. So this year, we decided to switch to a salt water system instead of using tablets in a chlorinator. The bid from R & S was $200.00 less than a competitor, so we scheduled the work and also told them to open the pool since it made sense to do both at the same time. The price quoted in this review includes opening the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,661.51

joseph S.
07/2012
5.0
pool cleaners
  + -1 more
They are the best in town. They stock a lot of products in their store. Their competition does not have the inventory like they do. R & S POOL & SPA has what you need when you get there. They have a big counter, you can talk to the guys and they will help you out. They have the biggest showroom and the widest selection. The diving board I bought from them, I can get for a $100 cheaper on the internet, but I pay more because I don't want to wait.
Description of Work: I go to R & S POOL & SPA.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda H.
05/2012
5.0
pool cleaners
  + -1 more
We went into R & S Pool & Spa to purchase a pool cover, as our was damaged in the recent hail storm. We asked several questions about opening the pool this season due to hail damage to the pool. The employees are always so friendly and knowledgeable. They always have the parts or answers we need. Our wait time was minimal due to it being just prior to the big pool opening season. Just know if you go during the beginning of pool season you will need to plan for on time waiting your turn for service, as they are every busy. They have limited hours for evening and weekends. They are worth your time waiting!
Description of Work: We went into R & S pool supplies to make a purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

PAUL F.
03/2006
5.0
pool cleaners
  + -1 more
We have been very happy with R & L pool and spa. There sales and service personnel have been very helpful. We have experienced a few problems, but they have all been handled under warranty.
Description of Work: Installed a new spa for us. They installed the new spa within 3 days of purchasing the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

MARY J.
12/2005
5.0
pool cleaners
  + -1 more
ROSE DOES EVERYTHING TO MAKE IT EASIER FOR US TO GET OUR SUPPLIES. SHE HAS BEEN VERY HELPFUL WITH OUR SERVICE. SHE IS WILLING TO PROVIDE TRANSPORTATION FOR SUPPLIES.
Description of Work: Furnished us with supplies and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
4.0
pool cleaners
  + -1 more
THEY PROVIDED THE SERVICE WITH THE EFFICIENCY THAT I NEEDED.
Description of Work: SPA HEATING ELEMENT REPAIR, NEW SPA TOP

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    12001 Dorsett Rd, Maryland Heights, MO 63043

    www.rspool.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Water Filtration and Softening,
    Water Heaters,
    Plumbing

    FAQ

    R & S POOL & SPA is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    R & S POOL & SPA accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, R & S POOL & SPA does not offer free project estimates.
    No, R & S POOL & SPA does not offer eco-friendly accreditations.
    No, R & S POOL & SPA does not offer a senior discount.
    No, R & S POOL & SPA does not offer emergency services.
    No, R & S POOL & SPA does not offer warranties.
    R & S POOL & SPA offers the following services: New spa & pool sales. Repairs for their spas.
    We do not do weekly cleanings.

    Contact information

    12001 Dorsett Rd, Maryland Heights, MO 63043

    www.rspool.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM