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CLEAN USA

Carpet Cleaning, Air Duct Cleaning

About us

ALSO DBA CLEAN AMERICA, CLEAN BREEZE & CARPET CARE OF ST LOUIS LLC.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

air duct cleaning, mold remadiation. carpet cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
3.3
value
2.6
professionalism
1.8
responsiveness
3.0
punctuality
3.0
Showing 1-5 of 5 reviews

James H.
04/2009
1.0
carpet cleaners
  + -1 more
The rates they advertise are not representative of the actual charges. When I called to inquire about their $7.00 charge per room I asked if they moved furniture. They stated they did, just not heavy pieces such as china cabinets. He spent 10 minutes in a 24 x 14 ft room, cleaning only about half the carpet. They quoted me a very reasonable price for a large oriental carpet. I also had many small pieces and they said they would just throw them in. They ended up charging me way more than they advertise or advised me on the phone. They were irresponsible and did not come back with the rugs when they said they would. I would not recommend them to anyone and will never use them again.
Description of Work: I hired them to clean my carpets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

TERRY S.
10/2006
5.0
carpet cleaners
  + -1 more
Technician was Frankie. He was helpful, knowledgeable and did a thorough job of checking clean ability of all rooms. Tried several areas more than one time to make certain of what would and wouldn't work. The two finished rooms look beautiful. I will definitely call this company again - and request the same technician.
Description of Work: Checked clean ability of 4 rooms, hallway and stairs in a vacant rehab house. Only two rooms were cleanable. Did a basic clean on those rooms. Frankie examined the various stains, explained how to deal with them, and gave spot tests in all areas before proceeding with the entire area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

GEORGE P.
10/2006
1.0
air duct cleaning
  + -1 more
Run, don't walk from this company. I received a telephone call from my little sis in St. Louis. She saw the coupon for a $60.00 air duct cleaning and hired them to do work. She had no idea what she had just set herself up for. What started as a $60.00 duct cleaning on a 1,000 square foot house, escalated into over $700. They told her that the blower motor was dirty and that she had more work than the coupon covered. She quickly called me. Fortunately, I have quite a bit of experience with air duct cleaning, knowing about the NADCA, reverse pressure, etc. Secondly, I had JUST paid our regular HVAC company to clean the furnace/blower motor in April. Wow. When I questioned the price, they quickly dropped it 25%. When I questioned the condition of the blower motor, the ''salesman'' backed off of the $140 cleaning cost (fyi..hvac company charges $75 for full service). Basically, they are a carpet cleaning company that does air duct cleaning.
Description of Work: They cleaned whatever was offered on the coupon.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
5.0

$60

FRANCIE F.
08/2006
1.0
air duct cleaning
  + -1 more
A truly miserable experience. The team that was scheduled had vehicle trouble, but no one bothered to call and tell me they were running late. When they were more than 45 mins overdue, I called them and found their response rather unprofessional. Their 'replacement' team included one nice responsible guy and one hideous beast. The beast proceeded to lay on the hard sell, citing all sorts of spurious claims about duct cleaning that I knew were bogus because I'd read the EPA's literature ahead of time. The decent guy proceeded to do almost all the work while the beast continued to pressure me and make me feel very uncomfortable - in my own home! I had to stand firm that I only wanted the service I had requested and no additions. I was afraid to anger him because he seemed like a dangerous person. Completely unacceptable. I could not wait for them to finish and get out of my house. Later I expressed my concerns to management. They sent an 'inspector' out - a complete waste of time.
Description of Work: I researched vendors on Angie's List and was all set to hire PYM's - which I will definitely do next time. Their quoted fee of $200 was fair and realistic. Instead I went with a friend's recommendation for a ''bargain'' company that turned out to be no bargain. When all was said and done, the $60 to $100 I thought it would cost to clean the ducts in my two-bedroom bungalow had ballooned to $300. If timing of various projects had permitted, I would have told CLEAN USA to turn around and leave and I would have called PYM's -- unfortunately, my schedule was tight and I needed the work done that day. The moral of this story is: do your homework on Angie's List and trust your gut instincts.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$310

ANJANA M.
10/2005
1.0
carpet cleaners
  + -1 more
EXPERIENCE: VERY POOR. OPERATION: BAIT & SWITCH. UNPROFESSIONAL, GOLD-TOOTHED CHAP ARRIVED ON TIME. DID SOME TEST SPOTS. SOUNDED SUSPICIOUS WHEN HE CLAIMED THAT THE PREVIOUS OWNERS MUST HAVE HAD PETS - HE FOUND URINE STAINS. WE KNOW FOR A FACT THAT THERE WAS NO POSSIBILITY OF URINE STAINS. HE INSISTED AND OFFERED ALL THE OPTIONS: TEFLON COATING, DEEP CLEAN, BLA DE BLA. OUR $50 EXPECTATION WAS GOING TO BE > $650! RIDICULOUS. HE STARTED HIS SALES PITCH & BEGAN REDUCING THE PRICE AS WE KEPT REFUSING. FINALLY, WE FIGURED THE BASIC SERVICE ITSELF WASN'T AS ADVERTISED, IT WAS MORE LIKE $200. IN FRUSTRATION, WE TOLD HIM $100 FOR THE BASIC STEAM CLEAN OR HE CAN LEAVE. HE PRETENDED TO CALL HIS MANAGER - SAME SLEAZY OPERATION AS WE'VE ALL SEEN AT THE CAR DEALERSHIPS. HIS MANAGER APPROVED THE PRICE BECAUSE, HE SAID, "WE SEEMED LIKE NICE PEOPLE." UH..YEA, RIGHT. TO HIS CREDIT, THE STEAM CLEAN WAS DONE WELL THROUGH THE HOUSE. THE FRUSTRATION OF HAVING TO BARGAIN WASN'T WORTH IT.
Description of Work: STEAM CLEANING OF CARPETS IN THE ENTIRE HOUSE, INCLUDING STAIRWAY CARPET. IT'S A SMALL 3 BEDROOM HOUSE. SIZE OF OUR HOUSE: 1450 S.F. APPROX. CARPETED AREA: 1150 S.F., # OF CARPETED ROOMS: 5, PLUS STAIRS. ADVERTISED PRICE ON COUPON: $8.95/ROOM FOR ANY ROOM SIZE. 5 ROOM SPECIAL INCLUDES FREE HALLWAY, ONLY $44.75. PUNCTUALITY: ARRIVED ON TIME, BUT TOOK 45 MINUTES FOR THE SALES PITCH CHARADE. COUPON INCLUDED IN VAL-PACK AND MAILED TO PEOPLE AS PART OF THE SHOPWISE COUPON PACKAGE. THEY ALSO OFFER DUCT AND VENT CLEANING SERVICES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
punctuality
3.0

$100

    Contact information

    2572 METRO BLVD, Maryland Heights, MO 63043


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning

    FAQ

    CLEAN USA is currently rated 1.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:00 PM

    CLEAN USA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, CLEAN USA offers free project estimates.
    Yes, CLEAN USA offers eco-friendly accreditations.
    No, CLEAN USA does not offer a senior discount.
    Yes, CLEAN USA offers emergency services.
    No, CLEAN USA does not offer warranties.
    CLEAN USA offers the following services: air duct cleaning, mold remadiation. carpet cleaning

    Contact information

    2572 METRO BLVD, Maryland Heights, MO 63043


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM