LEBAHN HEATING & COOLING

Did not come prepared, didn't have tools or equipment needed, fiddled around for several hours, would not give a quote, not communicative, finally charged $400 for nothing. Had to find someone in far away county who did the job.

unknown

COMPANY GAVE DIAGNOSIS OF MY REFRIGERATOR. CHARGED A SERVICE CALL I LATER LEARNED WAS MUCH HIGHER THAN OTHERS. I WAS DEALING WITH A DEATH IN THE FAMILY SO PROBABLY WASN'T AS SHARP AS NORMAL. HE WAS 3 HOURS LATE AND I HAD TO CALL HIM TWICE BEFORE HE FINALLY SHOWED UP. HE SAID IT WOULD BE 2-3 DAYS BEFORE THE PART WOULD BE IN TO FIX IT. I AGAIN HAD TO CALL HIM BECAUSE I HAD NOT HEARD FROM HIM. HE SAID HE HAD THE PART AND WOULD COME THE NEXT DAY. AGAIN, HE WAS LATE. HE REPLACED THE PART,,,A CONDENSOR MOTOR. DECLARED IT TO BE FIXED. I TOLD HIM IT DIDN'T FEEL ANY DIFFERENT. HE SAID IT NEEDED A FEW HOURS. HE CHARGED FOR THE PART AND TIME. I CALLED HIM THE NEXT DAY WHEN IT WAS STILL NOT WORKING AND HE SAID MAYBE I HAVE A BAD REFRIGERATOR. HE COULD COME BACK BUT WOULD CHARGE AOTHER SERVICE CHARGE. I CALLED ANOTHER REPAIR MAN WHO CHARGED HALF THE PRICE, TOOK TWICE THE TIME AND CARE AND REPLACED A $10.00 TEMPERATURE GUAGE. IT HAS BEEN WORKING GREAT EVER SINCE. I WILL NOT LIST THE COMMENTS THE OTHER REPAIR MAN SAID BUT I WILL GIVE HIM AN AWESOME REVIEW ON ANGIES LIST. THE WHOLE EXPERIENCE WAS HORRIBLE. I THINK IT ONLY FAIR AND TOLD HIM SO, THAT I SHOULD GET AT LEAST THE INITIAL SERVICE FEE BACK SINCE IT WAS WRONG. I WILL PAY FOR THE NEW PART IN MY REFRIGERATOR BUT SINCE IT WAS NOT THE SOLUTION I SHOULD NOT BE CHARGED FOR THE INCORRECT DIAGNOSIS. HE HAS REFUSED TO ANSWER ME.

Lebahn Heating & Cooling, works on outdoors wood furnaces. The same person comes out and does a good job.