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Geek Squad - Best Buy

Computer Repair, TV Repair, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
40%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-5 of 5 reviews

GERARDETTE G.
09/2007
5.0
computer repair
  + -1 more
We really have no problems with them. They are very informative and are done quickly with any repairs. They are easy to work with and are knowledgeable as well. They answered all of our questions and the price was not bad either. I like them.
Description of Work: The power source on our computer had to be replaced and all of the information that was on there had to be reinstalled as well. Best Buy did the work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA S.
02/2006
1.0
computer repair
  + -1 more
The person taking the request for service was difficult to understand. The service person did not show up at all. He claimed he came; however, I have a dog who barks loudly. When I called Geek Squad (800 number), the person was unsympathetic & advised me to make another appointment. The service rep was to call back, but didnt.
Description of Work: No work was done.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CHARLES H.
07/2005
4.0
computer repair
  + -1 more
THE GEEK SQUAD CAME OUT IN A REASONABLE AMOUNT OF TIME. THEY WERE VERY KNOWLEDGEABLE ABOUT COMPUTERS AND FIXED THE PROBLEM QUICKLY. THEY TOLD US THINGS TO HELP IN THE FUTURE SO THIS WOULD NOT HAPPEN AGAIN.
Description of Work: THE GEEK SQUAD CAME OUT TO FIX A VIRUS, THE WORM THAT WE HAD OPENED UP ON THE COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

BUTCH G.
07/2005
4.0
computer repair
  + -1 more
THIS COMPANY IS VERY KNOWLEDGEABLE ABOUT COMPUTERS IN GENERAL. THEY WERE ABLE TO FIX THE PROBLEMS I HAD ON MY COMPUTER. THE STAFF WAS VERY PROFESSIONAL AND VERY FRIENDLY. THE PRICES WERE REASONABLE.
Description of Work: BEST BUY TOOK MY COMOUTER AND DID SOME REAPIRS ON THE HARD DRIVE. THEY REPAIRED A VIRUS AND CLEANED UP SOME FILES. THEY HAD TO REINSTALL SOME SOFTWARE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

SONJA B.
03/2003
5.0
tv repair
  + -1 more
PROBABLY WOULDN'T HAVE BEEN SO HAPPY IF I HADN'T TAKEN OUT THE INSURANCE ON THE TV.
Description of Work: THEY RECONNECTED THE MAIN PART IN THE BACK OF THE TV THAT HOOKS INTO THE SATELLITE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    151 Highlands Blvd Dr, Manchester, MO 63011

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    151 Highlands Blvd Dr, Manchester, MO 63011

    www.geeksquad.com/repair