This is the most incompetent company Ive ever encountered. I met 3 times with the installer, had several email exchanges and we finally came up with a design. I put several thousands of dollars down as a deposit and they scheduled me about 3 months out from the final design approval. The day of install, nobody showed up. They were supposed to arrive at 8:30am and never showed. After calling the local office several times (they were not answering the phone all morning) my rep, and the corporate office, someone from the local office answered at 10:30am and said they sent the scheduler to the wrong address, which was 2.5 hours away. I had to arrange to take off work for the day of install and also find a place to keep my dog. They still have my deposit, I have no pantry, and they have not rectified the situation in any way. Do not waste your time with this company. BUYER BEWARE
Description of Work: Pantry design and install
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Renee C.
03/2017
5.0
closet systems, home & garage organization
 + 0 more
Excellent work! California Closets is admittedly not the cheapest but it is well worth the price and the value shows through the workmanship. The design and installation work is the best in the market and the team at this location cannot be beat. Unmatched professionalism and customer service! The designs fit our needs perfectly! I would not hesitate to recommend this team to anyone looking to organize his or her garage or closets.
Description of Work: California Closets designed and installed a new garage organization system. They also designed and installed two guest room closet systems and enhancements to the master bedroom closet..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
susan H.
04/2016
5.0
closet systems
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Margie S.
06/2015
5.0
closet systems
 + -1 more
unknown
Description of Work: Closet. Added shelving, drawers. Made a small closet organized.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Cindy F.
12/2013
5.0
closet systems
 + -1 more
It was exceptional. I might say that it took me a year to decide to actually do this project. The same person that met with me initially, Jeannine Manning (sales & planning), met with me again a year later. This was important to me that this company had the same competent employees a year later. Jeannine was highly professional, non-pushy, full of ideas, and made it all come together. Then Kevin Dunn and his installation team went beyond the call to make sure this project went smoothly. They actually came out twice to ensure their measurements were accurate before installation. I've done many home remodels over the years but this experience with California Closets has been the best experience by far. I highly recommend them to others.
Description of Work: They took three walls-and-studs reach-in closets and made them into built-in wardrobes.
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Service Categories
Closets,
Home and Garage Organization
FAQ
California Closets is currently rated 4.2 overall out of 5.
No, California Closets does not offer free project estimates.
No, California Closets does not offer eco-friendly accreditations.
No, California Closets does not offer a senior discount.
No, California Closets does not offer emergency services.