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Complete Appliance Protection Inc

Home Warranties, Heating and Air Conditioning, Electrical,

About us

CP has been providing quality home warranty products since 1998.

Business highlights

26 years of trusted experience
Veteran Owned & Operated

Services we offer

Warranty Appliance Protection - Furnaces, Air Conditioners, Water Heaters, Washers, Dryers, Dishwashers, Stoves, Refrigerators, Electrical & In-Bound Water Pipes

Services we don't offer

Home Structural Component Protection.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
7%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 201-225 of 236 reviews

Nahlee W.
01/2015
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane D.
01/2015
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Marc L.
01/2015
5.0
electrician, home warranty companies
  + 0 more
unknown
Description of Work: Replaced Circuit board on frig.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

April M.
12/2014
4.0
appliance repair, home warranty companies
  + 0 more
unknown
Description of Work: CAP has not provided service per-say. They are a home warranty company. We contacted them for our first home appliance replacement. They provided a contractor name; we called the contractor and set up the appointment. Our appliance had to be replaced; we chose to buy new. We had to pay everything up front, CAP is set to reimburse us $250 of the cost. The experience wasn't stressful. It's more of them having contractors and you have to do the rest.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$600

KIM H.
12/2014
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA S.
10/2014
2.0
home warranty companies
  + -1 more
unknown
Description of Work: they only have services 8-5 m-f.yuck

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$5,000

Richard M.
10/2014
2.0
electrician, home warranty companies
  + 0 more
unknown
Description of Work: They did not do nothing as there was nothing in the warranty to cover the defect. It was a hidden item not shown at the time of the contract signing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from Complete Appliance Protection Inc
We're afraid this review was posted mistakenly. We do not show any form of this address in our records. We also do not have a contract or signing process.

JUDITH W.
10/2014
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark Y.
09/2014
5.0
home warranty companies
  + -1 more
ok
Description of Work: Fixed Garbage Disposal and Microwave oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

keith B.
07/2014
4.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FAYETTA A.
07/2014
1.0
home warranty companies
  + -1 more
unknown
Description of Work: I called about a plumbing issue--a leak. They did not tell me before I paid for the service that I could have purchased additional plumbing coverage. The rep then told me that plumbing was not covered if it water flowed from outside in. I told her it was the opposite and she said it still was not covered. It seemed to be a play on words. She was just playing games and when I told her to cancel it--she said o.k.--it was cancelled.

Rating CategoryRating out of 5
quality
1.0
punctuality
1.0


Response from Complete Appliance Protection Inc
The only plumbing protection offered by our company is for inbound water pipes. These are the pipes that deliver the clean water up to, and through your home. We do not offer protection for fixtures such as faucets, shower heads, toilets, etc. We also do not cover any drainage pipes. All of these details are clearly explained in our Terms and Conditions which is provided in hard copy format upon enrollment and is also available for download on our website prior to enrollment. Though we regret when assumptions are made about what is and is not covered by the plan, the consumer does have the responsibility to review and educate themselves on what they are purchasing. Purchasing a plan blindly and then making a negative review because one did not take the time to review the information provided is not reasonable.

rennae S.
06/2014
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Donna R.
06/2014
5.0
home warranty companies
  + -1 more
unknown
Description of Work: Home warrienties when clients purchase homes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Teresa S.
06/2014
5.0
home warranty companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela J.
06/2014
5.0
home warranty companies
  + -1 more
unknown
Description of Work: So far, so good. We received a custom quote for our new home warranty and couldn't be happier with all the great reviews and no service charge. Will update if we have to get anything repaired but their customer service has been excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$365

navnit B.
05/2014
3.0
appliance repair, home warranty companies
  + 0 more
unknown
Description of Work: Check the stove

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

William F.
04/2014
5.0
home warranty companies
  + -1 more
unknown
Description of Work: I purchased the Full House program for an out of state home that we put up for rent. The renters have take advantage of the service and so far it has gone without a hitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan and Glenda W.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced refrierator freezer defroster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEAN C.
02/2014
5.0
appliance repair, home warranty companies
  + 0 more
Excellent service
Description of Work: Fixed the oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose R.
02/2014
5.0
home warranty companies
  + -1 more
.
Description of Work: Wall repair ok

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

BEN J.
01/2014
5.0
home warranty companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Louise C.
01/2014
3.0
home warranty companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
3.0


William E.
01/2014
5.0
home warranty companies
  + -1 more
.
Description of Work: I haven't used the service yet as nothing has broken, but I called them and the woman was very professional and went over my policy and encouraged me to call if I had a problem or a question.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Joel G.
01/2014
4.0
home warranty companies
  + -1 more
.
Description of Work: They are my home warranty company.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

jack T.
11/2013
4.0
home warranty companies
  + -1 more
See above
Description of Work: I am looking for extended warranty on appliances. I had email exchange with the company. they were very responsive in sending me info on their porograms. That said their replacment allowances for appliances simply are not realistic. For example, $400 for a refrigerator, $500 for hvac. I imagine all is well if they can fix the appliance, but if they determine it cant be repaired then the owner is subject to low replacement costs. I simply remind you to look at pricing and also the low replacement realities that you will have to absorb.

Rating CategoryRating out of 5
value
2.0
responsiveness
5.0


Contact information

1532 NE 96th St Ste A, Liberty, MO 64068

http://www.completehomewarranty.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Warranties,
Heating and Air Conditioning,
Electrical,
Plumbing,
Insurance Agencies,
Wells and Pumps

FAQ

Complete Appliance Protection Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 4:00 PM

Complete Appliance Protection Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Appliance Protection Inc offers free project estimates.
No, Complete Appliance Protection Inc does not offer eco-friendly accreditations.
No, Complete Appliance Protection Inc does not offer a senior discount.
No, Complete Appliance Protection Inc does not offer emergency services.
Yes, Complete Appliance Protection Inc offers warranties.
Complete Appliance Protection Inc offers the following services: Warranty Appliance Protection - Furnaces, Air Conditioners, Water Heaters, Washers, Dryers, Dishwashers, Stoves, Refrigerators, Electrical & In-Bound Water Pipes
Home Structural Component Protection.

Contact information

1532 NE 96th St Ste A, Liberty, MO 64068

http://www.completehomewarranty.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 4:00 PM