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Complete Appliance Protection Inc

Home Warranties, Heating and Air Conditioning, Electrical,

About us

CP has been providing quality home warranty products since 1998.

Business highlights

26 years of trusted experience
Veteran Owned & Operated

Services we offer

Warranty Appliance Protection - Furnaces, Air Conditioners, Water Heaters, Washers, Dryers, Dishwashers, Stoves, Refrigerators, Electrical & In-Bound Water Pipes

Services we don't offer

Home Structural Component Protection.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
7%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 226-236 of 236 reviews

Kevin G.
08/2013
3.0
home warranty companies
  + -1 more
Did not use them
Description of Work: We just got an estimate. The warranty is not what we wanted. Did not use them.
Rating CategoryRating out of 5

cindy M.
06/2013
5.0
appliance repair, home warranty companies, heating & air conditioning/hvac
  + 1 more
all well
Description of Work: I think people need to really CK out the policy that is being offered this is not really what I would consider a home warranty but more of a appliance repair policy as they do not REPLACE ANY APPLIANCE FOR FULL COST if it cannot be repaired you will get a authorized amount to apply to a purchase so if your A/C goes out and cannot be fixed you might get $850 towards a new one, if it can be fixed it will be. So you must UNDERSTAND there is no replacement of units or appliances with this co. You need to read their policy description very carefully as I didnt not understand this. There maybe no deductable to have them come out but you best HOPE the appliance problem can be repaired if not you are in for a large bill. I think the agent was polite. But did explain that what kind of policy and what it covers and doesnt I learned today to read and call for complete info I guess buyer beware of what your getting I went with AHS had them yrs ago and was satisfied.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JOHN S.
05/2013
3.0
home warranty companies
  + -1 more
See above.
Description of Work: The AC Blower motor failed and replacement cost was $1358. CP stated max they are liable for AC air handler is $500 which they paid promptly. However there would be no additional coverage for anything on the inside AC unit. They were done! Also a leak in the Washer door seal was quoted as $400 for repairs. CP stated they max out washer repairs at $250 and there is no additional coverage afforded the washer. I found other contracts that don't have such poor price limits.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$850

Response from Complete Appliance Protection Inc
The information provided in this review is not accurate. The payouts offered to this customer were towards REPLACEMENT. The customer chose to REPAIR the items rather than replace them, which is what had been authorized. Because we always try to be flexible, we allowed the replacement monies to be applied towards repair, at the customer's request. That being said, if an item is deemed unworthy of repair, but is repaired anyway, the item is no longer covered. The customer was made aware of this before his choice was made and it is a policy we feel is very fair. Complete Protection DOES NOT have any formal cap limits on repair costs.

Karin W.
04/2013
5.0
home warranty companies
  + -1 more
See above
Description of Work: Purchased a warranty for our new home. Emails on clarifications were quick and clear. Had an issue with the refrigerator ice maker when we moved in. Took a couple days to get the work order but quick after that. Had to order a part but it came in and quick fix!.Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Charles S.
04/2013
3.0
home warranty companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Janelle K.
12/2012
4.0
home warranty companies
  + -1 more
Just looking.
Description of Work: Just looking into home warranty companies and services offered. I have not purchased a home warranty from this or any other company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian J.
06/2012
5.0
home warranty companies
  + -1 more
.
Description of Work: I used Complete Appliance Protection for home warranty services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jason R.
03/2012
5.0
home warranty companies
  + -1 more
They are excellent.
Description of Work: It covers all my extra stuff like my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Diane Morgan J.
09/2011
5.0
home warranty companies, warranty companies
  + 0 more
Great
Description of Work: I love this company. I have had 3 other warranty services and this is a little more expensive but worth every dime. The contractors come out do their business and leave. Angela is the best, an actual person who answers the phone, assists in giving you the numbers of the companies to call and pays the bills Thanks Angela! Very, very satisfied with this company. Diane M Jimenez San Antonio, Texas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Shaun R.
05/2011
5.0
home warranty companies
  + -1 more
unknown
Description of Work: I have my warranty through this company but I don't have much to say because I have never had any issues or had to use them/make any claims.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARY R.
10/2010
5.0
home warranty companies
  + -1 more
They were polite and efficient
Description of Work: Provided warrenty insurance for a closing on a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

1532 NE 96th St Ste A, Liberty, MO 64068

http://www.completehomewarranty.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Warranties,
Heating and Air Conditioning,
Electrical,
Plumbing,
Insurance Agencies,
Wells and Pumps

FAQ

Complete Appliance Protection Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 4:00 PM

Complete Appliance Protection Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Appliance Protection Inc offers free project estimates.
No, Complete Appliance Protection Inc does not offer eco-friendly accreditations.
No, Complete Appliance Protection Inc does not offer a senior discount.
No, Complete Appliance Protection Inc does not offer emergency services.
Yes, Complete Appliance Protection Inc offers warranties.
Complete Appliance Protection Inc offers the following services: Warranty Appliance Protection - Furnaces, Air Conditioners, Water Heaters, Washers, Dryers, Dishwashers, Stoves, Refrigerators, Electrical & In-Bound Water Pipes
Home Structural Component Protection.

Contact information

1532 NE 96th St Ste A, Liberty, MO 64068

http://www.completehomewarranty.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 4:00 PM