STEFFES & SON PAINTING CO

Dennis was great at assessing the situation, and did a great job when he finally got here. My only concern was that it took him several weeks longer than he estimated for him to do the job. I would definitely recommend him again, but would want to be sure we had a better understanding on when the work would get done.

They marked down that we needed 36 gallons of paint on the bid. It is really a 12 gallon paint job. Their bid was not correct. They were knowledgeable. Other than the wrong number they were fine.

This is the second time I have worked with Steffes and Sons and both times have involved some interface between work I did and work he did. Dennis was very flexible about the scope of work, pleasant and helpful and worked very hard with a firm commitment to proper work. No half-measures or sloppy work. It happened that I was able to be home on the day they did most of the work and I could observe that the work was done to my satisfaction. Dennis offered some good tips for me to use in completing my part of the painting and was not the least concerned that he was not given the entire paint job. They did exactly what was promised and held strictly to their quote so I got just what I asked for at the agreed upon price. They spent roughly 25 hours of direct labor, which calculates to a very fair labor price. The job was done in perfect painting conditions of temperature and weather. Where some deterioration was found (dry rot), we worked to gether to repair/replace the defective part.

I spoke with Dennis, the owner of the company asking him for a bid to paint my house and was told he would get out to look at it the next week. After two weeks I called him back and he said he would come out the next time it rained because they work when the weather permits. I've not heard from him and it's been over a month. I would have appreciated it if he had said he didn't service my area rather than wasting my time. I'm very disappointed at his lack of responsiveness.

I called him and told him I had a lot of rotten siding decks and chimneys so he and his son came out for a free estimate. He said he wouldn't climb on the roof because he was young and didn't want to get hurt. He never answered any of my questions. I never heard from him again.

I found Steffes & Son Painting through Angie's List. I wanted to use a well respected, local service in my hometown (Lee's Summit). There were only 1-2 reports on Steffes, both favorable. I contacted Dennis by phone and described the problem with my garage door. Dennis agreed to meet me at my residence the next day between 4-7pm, and stated he would contact me before he arrived. The next day came and went and I never heard from Dennis. I contacted Dennis a couple of days later. Dennis apologized and agreed to arrive at my residence later that same day in the late afternoon. Once again, Dennis did not call or arrive as promised. I contacted Dennis at 7:30pm that evening and received his voicemail. I left a message. I still have not heard back from Dennis and will be searching for another service provider to repair my garage door. This type of service is exactly why Angie's List is so important. For years, consumers have been forced accept the type of poor communication and service that Dennis has just provided and had no voice to warn other consumers. Thanks to Angie's List for providing this consumer forum.

When the painters arrived they painted a sample swatch on the house to see if we were satisfied with the color. They agreed that the color did not match what we had chosen from the chart, so they mixed in another color until it met our approval. They were very careful with detail on the trim. There were many days when the rain interfered with their work, and they refused to paint when there was any moisture in the air. We were grateful that they were not in a rush to finish.

They put a lot of effort into this job. The owner himself even returned my phone call while he was on vacation in Hawaii.

These are the guys you want to do your job. First of all, the guy who came out to bid the job was the same guy here every day to do the work. No promises from a guy who disappears when the work needs to be done. There was a lot more work that needed to be done and he was very capable and he went out of his way to do a quality job - not just slapping something together to see if it would pass. The painting was top notch - and the related carpentry work was well done. He always looked for a way to save as much as possible without compromising quality. I'll be sure to contact these guys for interior work and I strongly recommend him for your job.

THE OWNER OF THE COMPANY DID HELP WITH CHOOSING THE HOUSE COLOR BUT OBJECTED TO SANDING OLD AREAS OF PAINTS ON OUR HOME. HE TOLD ME IT TOOK TOO MUCH TIME & DISPUTED AREAS I WANTED TRIMMED. HE OBJECTED TO THE TWO COLOR WINDOW WE WANTED, SAYING IT WOULD SHOW BUT IT DID IN THE END. HIS PRICE WAS A T LEAST $300 MORE THAN ORIGINAL ESTIMATE WAS. I HAVE RECEIVED COMPLIMENTS ON THE COLOR OF THE HOUSE BUT I WOULD NOT FEEL COMFORTABLE RECOMMENDING HIM TO OTHERS.

Dennis came out promptly to give an estimate, which I accepted. Rains delayed start of job. Actual job went smoothly and was done well, though did need to call them back to unstick several windows. Dennis helpful and pleasant.

Tacked on a shutter that had come loose and re-caulked windows that had leaked during the hard rain we had recently. It's refreshing to find a contractor who goes to some length to ensure a satisfied customer!

As a single woman who is not from Kansas City, I rely heavily on Angie's List for service referrals. Mr. Steffes received a glowing report in previous recommendations. I was equally impressed by his consideration and HONESTY. Mr. Steffes also check on problems with my toilet in the bathroom. He assured me that he was also available to make other repairs in my home as needed. I am very glad that I can rely on Mr. Steffes to fix other needs in my house as they arise. I am very grateful for Mr. Steffes's services.

Very good experience. Dennis was on time, friendly, polite and reasonably priced. He also came to us when he found a problem and told us his plan on how to fix it. We couldn't buy a new garage door right now and he came up with a great fix to last for a while. Dennis was very approachable and willing to answer any questions. He cares about the quality of his work and it shows.

Mr. Steffes did a fantastic job in the preparation phase! He repaired several areas, took off hardware and replaced, caulked and hammered in loose nails, etc. The paint job is immaculate, and he spent extra time scraping windows and touching up trim. From power wash to final touchup was about 2 weeks, but the prep and painting was all done in 1 week. And he was about $1000 cheaper than my other estimates! I would definitely hire this crew again!

Dennis and his son were courteous, professional, and completed the job as promised (late fall weather made each day an ''iffy'' proposition). Dennis was one of several painting firms contacted, but only one of two who would do wood repair in addition to painting -- and was about $900 less than the other firm that quoted wood repair. There were several areas that required more woodwork than was quoted, and we had a misunderstanding regarding whether the garage doors were included in the original quote. Because of the manner in which the work was being done, I didn't mind the extra expense. Dennis and his son were very tidy.