One Stop Computer Shop

I have an HP computer. The power switch is clear when it is off, amber when it's asleep or in power save mode, and blue when it is on and running. When I took the computer in the power switch was clear (like it should be when in was off) while it was running. I had tried a different monitor to make sure it wasn't the monitor. I took in in on Sat. 9-26. I was told they would look at it and maybe get back with me that day but it could be Mon 9-28. Mon they called and said they found no problem with the video, that it worked fine in their shop. After some additional discussion, I was told they will look into it further and get back with me that day. No one called so I called Tues. 9-29 to check the status. The person I spoke with was not the same person I dealt with on Monday. I was asking questions about the status of my PC and all he could do repeat what I had been told the previous day. He finally said they can't get much done because they spend too much time on the phone with people like me. I then told him that I would be in to pick up my PC if that's how they feel toward customers. 1. I was told they would call back on Monday with an update, and they never did. 2. When I called Tues. to find out the status of my PC, I was essentially told that I was a bother. Any business that views their customers as a bother is NOT someone I care to do business with.

I took my computer in to get the adware, malware, etc cleared. This was definitely affecting my ability to use the internet and as I do online classes this was not a good situation. I took my computer into the shop on Friday afternoon and explained the problem to Joe. He knew immediately what was wrong, gave me a quote and expected completion date. He recommended they upgrade the security program which was included in the cost. Joe called me at 9:30 the next day to say my computer was finished and ready for pick up. I was impressed that they finished it so quickly. Joe was polite and listened to my concerns. When I left, he reminded me that they stand behind their work and to bring it back if I had any problems. I thought the service was good and the price appropriate. I could have probably had the same service done remotely but I prefer to work with a local company. I was very pleased with the service I received from this business and will definitely return for any future computer issues.

It went great. Dave was friendly, the service was fast and accommodating. Since I ended up getting a different computer, I left mine with the store and they took off my service charge. Then, Dave thought there was a microphone in the computer and there wasn't (I needed to be able to use Skype) so he threw in a microphone, for free, that plugs into the computer. I was very happy with Dave and the store.

We just moved to this part of the country and used this simple job as a door opener to help determine if we would return and continue use of a company. One of the owners greeted me at counter - very respectful and listened to my basis request, just nice and appropriately friendly. I am at the age where I feel more comfortable with a and quot;matureand quot; worker versus a young kid who may come across as indifferent or cocky. We were going out of town for a long weekend and I told the company we were not in a time rush, however, the company let us know the computer was ready in two days, as promised and increased working speed. Good work, good service, Good Folks. We plan on using them again.

Drop off and pick up. No issues or problems. Work done as promised.

I took my computer to this shop because a friend told me I needed a new hard drive because it just would not work. Dave looked at it and told me that I did not need a hard drive, but my computer was infected with a virus. He removed the virus and then installed an anti-virus program for me. I was impressed that he did not try to sell me something I did not need. I would recommend them to anyone.