Midtown Home Improvements, Inc. (Nashville)

Very professional!!

We have 7 yards that adjoin our back yard (we live on a cul-de-sac). Every family has let us know they LOVE (and so do we) our new white and shinning fence (the old one was wood and falling down). Now I notice other fences in the neighborhood. Ours is the BEST!

Our experience with Midtown Home Improvements was overall a positive one. We had all of the windows in our house replaced. The product has been high quality and a vast improvement to what we had before. The workers in our home were friendly and helpful. They did a nice job installing. When we had a mishap the day after installation that resulted in a broken window, they were able to come out and replace it in a very timely manner.

Sales effort was crazy long, the whole "need both spouses home" type thing which is beyond annoying. That being said, the quality of the work, the materials, and the workmanship were all very good. The 2 workers here were friendly and respectful and communicative. 2 issues I had were (1) the cost based on the actual amount of labor hours they ended up spending was very high (in line with other bids, but just on an hourly basis it is crazy high) and (2) there was one final item that didn't get completed the way we needed due to a rush we both had at the end, and got a poor response from the previously excellent workman on getting that done. If I had to do it again for such a partial job, I'd just get one of those "contractors for a week" deals from Angie's list, and then buy my own materials. summary: Quality work, typical contractor annoyances, pricey

installers were very good

I had a great experience from the sales process to the installation process.

Professional sales without pressure, installation that was neat and clean.

The workers were courteous and professional and did a great job. They took out my chain link fence and installed the new picket fence as contracted. Their customer service was great.

David went out of his way to help with my water heater. Arrived on time everyday, and cleaned the mess every day. Great Guy!!!

Midtown Home Improvements removed and replaced my old aluminum siding with brand new vinyl siding as well as installed new soffit and gutters on my garage. Overall the quality of the work is outstanding. Looks like a brand new building. Quality of the materials is excellent. Sales rep and installers were all courteous and respectful and work was completed in a timely manner. Would recommend this company to anyone.

Everything the sales rep promised was delivered. They tore down old deck and replaced with and new material. Workers were very courteous and on time every day. Project was handled very professionally.

Everyone from the sales rep, the measuring people, to the installers were courteous and professional. They explained everything in detail from the products quality to the time to do the work. The installers were very good in the details they put into their labor and were very pleasant. They cleaned up after their completion. I am very satisfied with their work and I am very glad I chose them.

The sales rep did not try to pressure me to buy right away, but did a great job with persuasion as time went on. The fact that they had a payment plan that I could afford was a major plus! The crew that installed the deck were professional and did a wonderful job. Whenever a problem came up, they were sure to inform me, provide suggestions for a solution, and ask for my input before proceeding. They also did well with clean up. The deck turned out great and I'm completely satisfied.

Midtown was the only company/remodeler that was not way over our budget. Had no luck with receiving quotes from individual contractors. Most of them would not show up or even call back. The technician was helpful and did great work. Our newly remodeled bathroom is exactly what we wanted.

They also rescheduled gutter install because we had terrible leaking. I was impressed with the re-schedule.

The sales team presented a low pressure and factual bid. The installation team was top notch and completed the project in a timely and professional manner. Clean up was good. The finished deck is beautiful, well constructed, and will be enjoyed for many years.

with any major project, there are issues. These were addressed and resolved to my satifaction

Positive experience through the whole project.

Overall, the experience was very positive from the initial meeting through installation. We love our door!!! We custom matched the door to the color of our brick and the leaded glass looks great.

I appreciated the wealth of information offered by Midtown Home Improvements prior to the installation of my fence. I love my fence and am extremely happy with the appearance and quality of the product.

Gave us excellent service. From the sales meeting all the way through project, I would highly recommend their work to anyone. Fantastic job.

Excellent customer service.

You have to drive schedule, there is no sense of urgency with Hometown. There is no communication unless you call them, the office staff do not know what customer service is. Bottom line higher priced than others and less responsive