James was the second technician to make an evaluation of the computer's problem. Another, well-known national chain had told me that the power supply had failed, the mother board was ruined, and that I might as well plan on purchasing a new computer. James' analysis was the correct one. With no power supplies on hand at that time, and the ones on order not arriving as promised, he removed one from a display computer to repair my machine. I was very pleased at his technical skills, and especially with the charges -- which were $35 less than the amount quoted by the afore-mentioned national chain for just the power supply. (Having the computer repaired at Computers Plus, the $29 diagnostic fee was waived).
Description of Work: The computer was submitted for analysis to determine why it wouldn't turn on. At the time I left it there, James determined that several, internal components were not seated properly. Further analysis revealed that the power supply had failed. The power supply was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
CHARLES G.
10/2005
5.0
computer repair
+ -1 more
DID EXAMINATION OF COMPUTER WHEN I BROUGHT IT IN FOR SERVICE. AFTER MUCH DISCUSSION & MANY SUGGESTIONS (THEY TOOK LOTS OF TIME TO HELP ME MAKE DECISION), THEY DID THE WORK I WANTED AT A REASONABLE PRICE & DID IT EXACTLY ON TIME. THEY HAVE BEEN BACK SINCE THEN FOR MINOR ITEMS, SUGGESTIONS, & SMALL PARTS.
Description of Work: REPAIR & UPDATE MY OLDER COMPUTER. NEW POWER SUPPLY, ADDITIONAL MEMORY, & NEW MOTHER BOARD.
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Service Categories
Computer Repair
FAQ
COMPUTERS PLUS is currently rated 5 overall out of 5.
Yes, COMPUTERS PLUS offers free project estimates.
No, COMPUTERS PLUS does not offer eco-friendly accreditations.
No, COMPUTERS PLUS does not offer a senior discount.
No, COMPUTERS PLUS does not offer emergency services.
No, COMPUTERS PLUS does not offer warranties.
COMPUTERS PLUS offers the following services: COMPUTER REPAIR & SERVICES.