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Complete Floor Covering

Ceramic Tile, Carpet Sales and Installation, Kitchen and Bath Remodeling,

About us

We specialize in customer service! We have the best installers around and guarantee your satisfaction with your home improvement! We offer custom design work for our customers at no additional charge. Visit our website for more information and to view our galleries.

Business highlights

28 years of trusted experience

Services we offer

Carpet, tile, tile accents, granite counter tops, kitchen remodels, bathroom remodels, shower doors, plumbing fixtures, iron spindles, custom area rugs, LVT, laminate, resilient/vinyl, hardwood, cleaners and sealers & custom design work.

Amenities

Senior Discount

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Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Charles R.
03/2016
5.0
carpet installation
  + -1 more
The proprietors of Complete Floor Covering and Design Center are very professional but quite personable people. Missy and Darren try to understand the customer's preferences and are very helpful in assisting in the selection of the right carpet and pad. Importantly, they do not attempt to sell the customer a product not needed or overpriced. They provided a free measurement and a clear, written indication of the actual costs of purchase, removal of old carpet and pad, installation, and movement of furniture and "wrapping" of carpet on stairs. The installation crew was efficient, quiet, and courteous, taking care to make sure furniture was replaced to the customer's satisfaction. Based upon estimates from other providers, Complete Floor Covering's charges are equal to or better than others in this area.
Description of Work: Took up old carpet and pad and installed new pad and carpet through the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

harry G.
01/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerri S.
01/2015
5.0
ceramic tile
  + -1 more
Owner Darren Tousley came to our house to measure (he had the best measure of 3 companies), and met us back at the showroom to pick out carpet. He and wife Missy let us make our own selections and gave us their suggestions of carpet and pad choices. We ended up going with their suggestions and are so glad we did. They were able to immediately give us a price on several different options. Missy even ordered carpet samples from Shaw delivered to our home so we could see the colors in a larger sample size. We decided to go with Complete Floorcovering because 1) they were on Angie's List, 2) their showroom was close to our home, 3) they both called me without pressuring to find out if we had made a decision or had any questions,4) they could do the install in the timeframe we needed, and 5) they had the best price for better carpet than the other 2 companies. Their install team showed up on time, removed and hauled off the old carpet, moved the furniture, did a fabulous job, completed the work on time, and we couldn't be more pleased with the choices we made. We will be using Complete Flooring again when we are ready to have our basement carpet replaced.
Description of Work: Installed carpet in LR, DR, hall, 3 bedrooms and on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Steve Z.
11/2014
5.0
ceramic tile, home remodeling
  + 0 more
It was a good experience. Workers arrived as scheduled, work quality was top notch and they cleaned up after work was complete. I would use again.
Description of Work: Remodeled a tub/shower enclosure. Remove old tile and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Oscar R.
11/2014
5.0
carpet installation
  + -1 more
The service went well. They were very helpful. The company was on time, professional and courteous.
Description of Work: The company installed 4 rooms of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth W.
06/2014
1.0
ceramic tile
  + -1 more
I called this company June 6 and told them about my plan for a bath remodel. Never returned my phone call.
Description of Work: I called this company June 6 and told them about my plan for a bath remodel. Never returned my phone call.

Rating CategoryRating out of 5
responsiveness
1.0


Betty M.
03/2014
5.0
ceramic tile
  + -1 more
Excellent to work with from carpet selection to final installation. Would definitely use again and recommend for their professionalism and personal service.
Description of Work: carpet & tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kori D.
09/2013
5.0
carpet installation
  + -1 more
I was really impressed with the knowledge and responsiveness of the staff. The lady in the showroom (I don't remember her name) was really helpful without being pushy. The prices were the best I found (better than Costco and Nebraska Furniture Mart) for equivalent products. I liked that they were family owned, their installers work for them (not contracted), and they had helpful tips to offer above and beyond my expectations. The turnaround time from order time to installation was less than a week and everything went just as planned. I will definitely return to this company for future remodeling needs.
Description of Work: Hauled off old carpet (we torn out to save $) and installed new pad and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lisa P.
08/2013
5.0
ceramic tile
  + -1 more
Darren and Missy helped pick out what would look good and wear well for my home and family. Installers were courteous, cleaned up, and did a great job. Darren takes good care of his customers, this is the 4th time I've used Complete Flooring, and I'll use them again.
Description of Work: Installed carpeting on our main floor and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Russell C.
12/2012
5.0
carpet installation, ceramic tile
  + 0 more
It went fine. See above.
Description of Work: WE bought a house and then had it completely recarpeted, including the stairs to the basement. They were very helpful in selecting our carpet and the colors and style. The installation was done very well and clean up was perfect. We are very pleased with the result and would use them again for anything that they can provide. Very helpful and professional people. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Dianne S.
08/2012
5.0
home remodeling
  + -1 more
We went to there show room and talked to them about what we wanted done. We wanted something modern but didn't want to spend to much. They talked to us about exactly what we wanted. The owner came out to take some measurements and to talk to us about some of the ideas that he had. He also brought some samples for us to look at. The owner also walked us through the whole job process and explained all the prices up front and there were no hidden changes. They are very thorough and particular in the work. We were very happy with everything they did. I wish we could fly them to florida for some more work. They also gave us some ideas for some florida renovations.
Description of Work: Completely tore out the tile floor of the bathroom. They also tore out an old shower stall, marble counter top sink. They also put in a new shower heads, granite counter top, fixtures, and tile floor throughout the bathroom and a brand new tile shower stall with a glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Waltraud B.
08/2012
5.0
ceramic tile
  + -1 more
.It went good even though my husband was sick and we needed it done as soon as possible. Complete floor covering worked us in even though they were very busy. that is why I gave a b for puncuality because they couldn't always come everyday due to working us in. It turned out great
Description of Work: complete floor covering took out an old one piece fiberglass shower and put in new tile and concrete shower pan and tile on walls up to ceiling. enlarged the shower some and repaired the ceiling. also all new upgraded faucets and shower head and a handheld sprayer also a grab bar. I chose expensive tile but it is gorgeous. I had 2 nitches put in to hold shampoo and soap. They had to do some plumbing work also of course.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,987

harry G.
07/2012
5.0
ceramic tile, flooring contractor
  + 0 more
from start to finish the process went without any problems. they help us with the selection of materials, color, and design. and we are glad we took all their recommendations. one thing-- darin is very particular about his work and does not rush. he wants it done right and belive me it was done right. we had zero problems and ther are great people to work with. i would highly recommend them. they are so professional we would give the our house keys to do a job and not have to check on progress or quality of workmanship or quality of products
Description of Work: darin and missy are excellent people to work with. we had the put in floor tile in two bath, a complete shower and a tub wall. all materials were porcelin tile. the work was excellent, i am writing this review five years after the baths were completed. the quality of products, workmanship were excellent. 1 year ago they put laminate flooring in our kitchen. again excellent materials and workmanship. i highly reccommend them. we used all their ideas on design and materials and are thrilled with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Peggy S.
07/2007
5.0
carpet installation
  + -1 more
This is my second experience with this company...the first time was about five years ago when we bought low-end carpet for some rental property we owned. This time for our own home. Darin (the owner) was very patient as I shopped around for carpet - while I found the same stuff at Nebraska Furniture Mart for a lower price per yard, by the time the pad and installation was added, the overall price was the same. Because this is a small shop we had to wait about two weeks while the carpet was shipped in...once it arrived the installation was scheduled within a couple days. The installation took about a day and a half, and the installation job was beautiful!!! I understand this sales/installer team has worked together for 10 years. If you're looking for very personal attention and craftsman-like installation, I highly recommend this company.
Description of Work: Moved furniture, tore out existing carpet in three rooms and a stairway, disposed of it, installed new high-end Tuftex carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,690

    Contact information

    903 SW Oldham Pkwy, Lees Summit, MO 64081

    www.completefloorcovering.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Marble and Granite,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    Complete Floor Covering is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Complete Floor Covering accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Complete Floor Covering does not offer free project estimates.
    No, Complete Floor Covering does not offer eco-friendly accreditations.
    No, Complete Floor Covering does not offer a senior discount.
    No, Complete Floor Covering does not offer emergency services.
    No, Complete Floor Covering does not offer warranties.
    Complete Floor Covering offers the following services: Carpet, tile, tile accents, granite counter tops, kitchen remodels, bathroom remodels, shower doors, plumbing fixtures, iron spindles, custom area rugs, LVT, laminate, resilient/vinyl, hardwood, cleaners and sealers & custom design work.

    Contact information

    903 SW Oldham Pkwy, Lees Summit, MO 64081

    www.completefloorcovering.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM