Henderson Heating & Cooling Co

Heating and Air Conditioning, Air Duct Cleaning

About us

Henderson Heating & Cooling has been serving the Lebanon, MO, area since 1958. We are a full service heating and air conditioning company. We service all makes and models of equipment. Our professional staff is committed to customer satisfaction. We now offer air duct cleaning. Protect the quality of your indoor air. Call us for details.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Energy Audits. Heating. Cooling. Electric & Dual Fuel Heat Pumps. Duct Cleaning. Generators.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-19 of 19 reviews

Karen O.
12/2024
5.0
heating & air conditioning/hvac
  + -1 more
They did get job done, tho it took several days. They had the best price of three estimates I received.
Description of Work: Replace outdated furnace with heat pump. Replaced connectors under house. Cleaned ducts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Stephanie S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!! When I called it was only 12 degrees outside-a guy was here in alittle over a hour. They ordered part and had it shipped overnight for a fair price - The guy who fixed it was very nice and very helpful :-) He was back the next am first thing :-) 24 hours ago I was freezing in my own home but now it is very warm and cozy :-)
Description of Work: Furnace was not working-needed a new part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharyl H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Diagnosed correctly. Part was ordered and work done within 2 days. Working great ever since. Very professional and courteous service.
Description of Work: AC was not cooling correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kyra C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went great. My furnace had caught on fire and burnt and melted a bunch of electronics in my furnace. (2 pole sequencer and blower relay) Sounds expensive right? It wasn't that bad considering. They were here in a few hours after calling them, he checked everything out to see why it happened, replaced said electronics and wires, and he even cleaned my coils with a wire brush. (I'm pretty sure thats my job) Parts + labor = $189.00 = Happy customer :)
Description of Work: Fixed my furnace which involved replacing a 2 pole sequencer, a blower relay and several melted/burnt wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sharyl H.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Spent about an hour at our house. They figured out what was wrong and went right to work. AC is working great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ed R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

S M.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Dale S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had to replace furnace in a condo. At that time they did service work for HSA which is a home warranty company. Currently they do not work for HSA however, my experience with them was excellent and would call them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Charged trip charge but I live right across from warehouse
Description of Work: Fixed hot water boiler

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from Henderson Heating & Cooling Co
Sorry [member name removed], we do not have a or have nerver had a warehouse on AA Highway, our location is 609 West Elm in Lebanon, you are aprox 7 miles out of town so you would have had a trip charge of $7.00.

david G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
In short; Perfectly. If your reading this its because you're like me; in the need for a professional top rated heating and cooling service of some kind. Let me try to make this easy for you. Look no further!! Just stop and go call Henderson Heating and Cooling, PERIOD!! I have yet to find a more competent and professional business than this one. They are BY FAR the most trust worthy and honest business I have had the pleasure of hiring to do my HVAC services. I am not familiar with all the technicians they employ, so I will speak of one in particular that I am familiar with, "Jack" is the person who has always serviced my system. He has also conducted an appraisal for me on replacing my original equipment. Jack is patient, and caring. He wants to provide you with the best service you deserve, and he does so with pride and commitment. As an employee of Henderson Heating and Cooling, Jack carries their reputation of quality work at a best price with loyalty and trust. I'm sure the other technicians are just as competent as Jack, so I would trust any of them. As for the company, EVERY SINGLE TIME i have had to call their business, I was greeted with the most kind and understanding professional. They are willing to listen to my concerns and offer possible solutions for the purpose of trying to save me money. Again, they are looking out for my best interest and it shows. I have never met these follks, so I don't write this comment with a biased opinion. I write it because it NEEDS to be shared with everyone out there who's looking for HVAC service. Henderson will not try to sell you something you don't need. They don't try to place bandages on your problems. They FIX problems. So, bottom line: If you want someone to FIX your HAVC problems and do it with complete professionalism and pride, just call them! It's that simple. I close by saying that because I'm a retired Army vet with over 22 years active duty service in special units, I have come to learn how to tell when someone is trying to rip me off. This company is NOT one of those company's.
Description of Work: Provided an estimate for system replacement. They have also performed various service calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave G.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job, relocated the outside unit and replaced both inside and outside units. Works great!
Description of Work: Replaced heating and AC units inside and outside units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

GEORGE F.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
1130 am discovered in-op fan on outside a/c unit. called it in to office 1135 am on a saturday.they were here to a rural home and repaired it and gone in 2 1/2 hrs pretty good for a weekend call!!!
Description of Work: replaced capacitor on a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JOEL R.
07/2013
3.0
heating & air conditioning/hvac
  + -1 more
I just used Henderson Heating & Cooling to get a bid to get their assessment on how would I was the price of a project and how much it would cost, what they would do and what their recommendations would be. The only thing that I didn’t like was the price as it was little bit overpriced. Some other things that I figured out with my own personal knowledge I thought that they would hopefully catch with their eye and let me know that some of the things were wrong and probably needed to be fixed but they didn’t catch. So I didn’t go with them for that reason.
Description of Work: Henderson Heating & Cooling just came out and gave an estimate for a project.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Nancy M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I believe the cost was reasonable. When I asked friends and neighbors in the community who they would recommend, they universally recommended Henderson Heating. We had a little glitch at first with the system, but they were right out and apologized and no questions asked. They did a good job and I am glad I used them.
Description of Work: We used Henderson Heating & Cooling in October of 2011 to install a gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
The guys were very professional. When I had a problem they came back and took care of it.
Description of Work: Replaced heating and air unit as well as all duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James M.
02/2012
5.0
heating & air conditioning/hvac, propane sales
  + 0 more
They explained everything to me so I knew what was going on. They were very thorough. They were very friendly people.
Description of Work: We switched from a propane unit to an electric unit. They changed the thermostat on the wall and showed us how to use it. They also added a fan unit on the outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James M.
02/2012
5.0
propane sales
  + -1 more
They explained everything to me so I knew what was going on. They were very thorough. They were very friendly people.
Description of Work: We switched from a propane unit to an electric unit. They changed the thermostat on the wall and showed us how to use it. They also added a fan unit on the outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    609 W Elm, Lebanon, MO 65536

    www.hendersonhtgandclg.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Henderson Heating & Cooling Co is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Henderson Heating & Cooling Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Henderson Heating & Cooling Co does not offer free project estimates.
    Yes, Henderson Heating & Cooling Co offers eco-friendly accreditations.
    No, Henderson Heating & Cooling Co does not offer a senior discount.
    Yes, Henderson Heating & Cooling Co offers emergency services.
    Yes, Henderson Heating & Cooling Co offers warranties.
    Henderson Heating & Cooling Co offers the following services: Energy Audits. Heating. Cooling. Electric & Dual Fuel Heat Pumps. Duct Cleaning. Generators.

    Contact information

    609 W Elm, Lebanon, MO 65536

    www.hendersonhtgandclg.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM