Cooter's Plumbing, LLC

septic tank company

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

18 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 64 reviews

Steve R.
11/2024
5.0
Septic system and hot water tank went out same day. Shane was out the next morning, fixed the septic that day and installed new hot water tank the following day. Excellent customer service!! Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam R.
05/2024
5.0
I had the best service from Cooters Plumbing . I would recommend them to anyone looking for honest service and excellent customer relations. Their technician, Buddy, would not give up until he got my drain cleared. I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan I.
10/2022
5.0
He explained what he was doing and the problems he looked for. He was friendly, worked quickly and did the job with no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$305

Adam W.
05/2021
5.0
They were responsive, answered the phone, and had fair prices. Others seem to really "put your over a barrel" but this team was great to work with. Thanks Cooters!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$850

Therese W.
11/2020
5.0
Great took care of problem same day. Person that came was very clean' polite- took care of my home.. I well call them again if I need help

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James J.
08/2020
5.0
Quick response to my appt needs. Buddy was on time, kept very organized, replaced 2 toilets and an outdoor water faucet. Made zero messes, took all trash away, and was conscientious about going in and out. Now that weâ ve been using the new appliances, all working great. We are extremely pleased. Plus, we have found a new plumber for our future needs. GREAT COMPANY!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$790

Raymond W.
08/2020
5.0
Got here ahead of time, found the problem, and had a fix installed VERY quickly. This is the second time this guy has been here and he has been incredible both times. Price has been excellent each time. Would definitely recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Tina O.
06/2020
0.5
I hired them for clean out if septic and I also hired them you all read the pipes out it was supposed to come on a Friday the clean-out they never showed up didn't call or anything they were supposed to come out on Monday did you do the clean out the auger of the pipes they never showed they never called I called them to find out what was wrong and why they never showed they said oops sorry we can do you next Wednesday their overall customer satisfaction I rate is 0 the receptionist for them never apologized once shenever tried to rectify the problem she act like I was an inconvenience to her and her company I would never use them again I do not recommend them to anyone

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Sara G.
04/2020
5.0
This is an amazing company ran by an amazing family. Their #1 priority is you. They have made several calls to our home, as quickly as they could. Always go above and beyond to fix our plumbing problems. Always appreciate them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David P.
02/2020
5.0
Very professional and efficient. Went above and beyond! Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Billie B.
02/2020
5.0
Very profesinial, have used them many times before and will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Joe B.
12/2019
0.5
Would not hire this company. Totally botched my kitchen water lines. Hooked my spare shower backwards. Did not finish hooking the drain line for the dishwasher. Sorry I hired them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0


John C.
08/2019
5.0
I'd recommend Cooters plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Renae H.
07/2019
5.0
Experienced, prompt, efficient friendly and reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet W.
07/2019
5.0
I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$850

Duane K.
06/2019
5.0
Responded very quickly to my plugged septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$305

Greg D.
04/2019
4.5
I have no reservations about this transaction, good company, if they consistently work as they did for me then you cant go wrong. I needed help in a pinch and they were as accommodating as they could be and all was well! First on my list to call again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Pathe P.
11/2018
3.0
Had septic cleaned & that was excellent. Also hired Cooter Plumbing to perform smoke test & fix a toilet. Owner never returns calls. Extremely poor customer service. They performed smoke test from septic opening; have since learned it’s suppose to be performed via roof vents so my money was wasted. Plumber failed to arrive for appt. I was never called to tell me his truck broke down. He repaired toilet, however 3 days later we discovered it was leaking so I called the owner again but no return call. 6 hours later plumber calls to tell me he’d be here to make repair in couple hours. Told him I made the repair & toilet no longer leaking. He said he’d order a new part & 2 weeks later I haven’t heard from him. If you want septic pumped this company is ok but if you value good customer service & trust plumbing will be done right the first time this company fails to meet those requirements. Would be hesitant to recommend Cooter Plumbing

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
1.5

Yes, I recommend this pro

Ron G.
11/2018
5.0
Easy to work with and did what he said.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kim W.
10/2018
5.0
You won’t be disappointed. Price and expertise is amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin M.
09/2018
5.0
They did a great job on letting us know when they would be arriving since there was a delay. Faucet replacement was quick and he explained why we had a problem in the past. Drain cleanout went well and again we were given good information on what caused the problem and how to address it in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenna D.
09/2018
5.0
On time and did what they were supposed to do. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$285

Leland C.
09/2018
5.0
I had several issues with my plumbing from my septic tank to the drains in the house They are very knowledgeable very of courteous and did an outstanding job I would use them again and I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William J.
08/2018
3.5
Customer service rating is lower due to a mix up on scheduling the installation, which resulted in a two week delay. The work and the people were very professional and efficient. Costs were reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2
    • 3

Contact information

504 C Center Street, Lathrop, MO 64465


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

septic tank company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Cooter's Plumbing, LLC accepts the following forms of payment: CreditCard
Yes, Cooter's Plumbing, LLC offers free project estimates.
No, Cooter's Plumbing, LLC does not offer eco-friendly accreditations.
No, Cooter's Plumbing, LLC does not offer a senior discount.
No, Cooter's Plumbing, LLC does not offer emergency services.
No, Cooter's Plumbing, LLC does not offer warranties.

Contact information

504 C Center Street, Lathrop, MO 64465


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed