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Hero Construction LLC

Decks and Porches, Siding, Roofing,

About us

Hero Construction LLC is an veteran owned and operated construction company located in Lake Saint Louis, MO. We are insurance claims specialists, primarily providing home exterior restoration. We run our company off of an acronym commonly used in the United States Army; LDRSHIP. L-Loyalty D-Duty R-Respect S-Selfless Service H-Honor I-Integrity P-Personal Courage For the most affordable pricing and the best quality products available, call Hero Construction.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Kathryn L.
07/2018
1.0
decks
  + -1 more
To say I was unhappy would be an understatement! This company started off the job with no permit even though I specifically asked to have a permit. They came back started the work and did not give us the permit for almost 2 plus weeks into it after asking for it repeatedly. Within the first week of working one of their employees stole from us. They did replace the cost of the stolen item then we noticed that they shorted us an entire foot on the width of our deck without consulting us. Then we noticed some issues with the deck and called the inspector in who then called in a engineer and architect and we were given a huge list of things to be completed. We did try to work this out with the company but then the final blow was the roof that they installed caused structural damage to my home which greatly increased the cost to fix it they installed the roof to 2 x 4‘s instead of a header board So that caused weakness in the side of my home that span 30 feet across the back side of my house. The engineer described it as taking a bandsaw and slicing 30 feet across the back side of the house which we would of course create a great amount of weakness to the structure.They also reused 24-year-old peers which is a big no-no and is definitely not code. Another big mistake they made is they did not attach or screw in any of the peers that were holding up the deck they also did not submit any plans for the roof there for reusing peers that could not hold or sustain a roof was another big problem since they did not attach or screw into the posts they became all warped and twisted due to not being secured... Some of the decking was also not properly attached and lifted and warped as well. They also cut into the side of my house siding and recessed a fake post into the side of my house Which the engineer explained would be a big issue with leaking and mold. The list is much longer and I could go on and on but it would take hours to read.
Description of Work: Deck, roof over deck

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    408 Oak Pl, Lake Saint Louis, MO 63367


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Siding,
    Roofing,
    Gutters,
    Garage Doors

    FAQ

    Hero Construction LLC is currently rated 1 overall out of 5.
    No, Hero Construction LLC does not offer free project estimates.
    No, Hero Construction LLC does not offer eco-friendly accreditations.
    No, Hero Construction LLC does not offer a senior discount.
    No, Hero Construction LLC does not offer emergency services.
    No, Hero Construction LLC does not offer warranties.

    Contact information

    408 Oak Pl, Lake Saint Louis, MO 63367