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Craftsman Plumbing Co LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Craftsman Plumbing Company is a full-service residential and commercial plumbing contractor, with expertise in all aspects of plumbing. We are licensed, bonded, and insured for your protection. Our team of professional plumbers proudly serves customers throughout the St. Charles County, Warren County and Lincoln County Areas. Excellent service is a top priority for us, and you’ll see that in everything we do. Our plumbers are trained to evaluate your plumbing situation and to develop a specific plumbing solution based on your needs and requests. We’re so confident in our programs and service that we guarantee satisfaction. Contact us today for your free plumbing installation estimate. Additional address: PO Box 335 Ofallon, MO 63366.

Business highlights

9 years of trusted experience

Services we offer

Plumbing – Water Heaters, Sump Pumps, Water Softeners, Garbage Disposals, Toilets, Faucets, Tubs & Showers, Water Pressure, Frozen Pipes, Repairs, Pressure Washing, & Kitchen & Bathroom Remodeling.

Services we don't offer

Drain & Sewer Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 49 reviews

Travis M.
04/2022
5.0
plumbing
  + -1 more
Tech was prompt and extremely polite. I showed him the problem and within a few minutes he was able to correctly diagnose the potential problem which required pulling a toilet and opening up the wall to truly confirm and repair and just as he suspected he found the problem (a coupling was installed years ago and was in a bind and cracked). Awhile later and he had the broken coupling removed and the new one on and no more leaks! Price was fair for all the work done and expertise required. 10/10 would hire again and in a month I plan to hire them again for some faucet work.
Description of Work: repair leak in wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Koula T.
03/2022
5.0
plumbing
  + -1 more
Plummer was knowledgeable and professional.
Description of Work: Replaced bathroom stack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaycee C.
06/2021
5.0
plumbing, water heater repair
  + 0 more
Craftsman Plumbing Company is fantastic! We had a leak in the gas line to our hot water heater. Craftsman Plumbing Company was extremely prompt in responding when we reached out and they were able to resolve the issue the same day! They were professional, knowledgeable, and used the most high-tech equipment for the job to get it fixed in record time. We will most definitely be calling them for any future plumbing needs!
Description of Work: Gas leak in tankless water heater line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincent M.
03/2021
5.0
plumbing
  + -1 more
Very, very well! Dawon was the technician. He is very skilled! His fabrication was really precise and he worked fast. Really effective! Thank you Dawon! I will highly recommend Craftsmen Plumbing!
Description of Work: Bath tub faucet replacement. Required new copper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

pat B.
12/2020
5.0
drywall, plumbing
  + 0 more
Jacob was polite, listened to what I was wanting. He gave me advice on which way I should go on what was best with today's products. He was here to give a quote and offered to do the work right now. While working, checked with me to see if his plan was acceptable to me. He finished in good time; took me around to show me everything he did. A very nice job. Very pleased.
Description of Work: I needed three outside spigots replaced and three inside shutoff valves replaced and moved for better access

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Todd W.
05/2020
5.0
drywall, water heater repair
  + 0 more
They did a fantastic job. Arrived on time, assessed the situation and started working immediately. Friendly and knowledgeable. Great job and would hire again.
Description of Work: replace and install hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquelyn T.
04/2020
5.0
drain cleaning
  + -1 more
Excellent work. On time. Reasonable price. Would defiantly recommend this company.
Description of Work: Clogged Kitchen Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Les J.
02/2020
5.0
plumbing
  + -1 more
Excellent, Plumber arrived within the promised time. Plumber was very polite and helpful and did a great job.
Description of Work: Replaced exterior faucet on Mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Craftsman Plumbing Co LLC
Thank you for taking the time to post such a great review [Member Name Removed]! It was a pleasure working with you.

Christa B.
01/2020
5.0
plumbing
  + -1 more
Prompt and professional service. We were able to schedule a service call for the next day once we contacted them. Once we decided to go forward with the job it was also scheduled first thing the next day. We will definitely call Craftsman Plumbing for future repairs and projects.
Description of Work: Replaced toilet
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Craftsman Plumbing Co LLC
Thank you for the stellar review [Member Name Removed]. It was a pleasure working with you.

scott D.
07/2019
5.0
plumbing
  + -1 more
Perfect. Snaked a drain but hat back up two days later. Came back. Found the problem. Snaked it fixe dit. No extra charge
Description of Work: Repair leaky shower. Help with drain back up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARY A.
05/2019
5.0
drain cleaning
  + -1 more
Don was prompt and very friendly service was done quickly and resonable.
Description of Work: Cleared slow running drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joe S.
04/2019
5.0
plumbing
  + -1 more
Fine. They did a grear job, on tome
Description of Work: fixed bathroom drain and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jessica C.
04/2019
5.0
plumbing
  + -1 more
Both visits went wonderful and I would most certainly hire again. They came out the first time to look over the issue with my kitchen sink and the lack of water coming out when turned on. They provided the possible issues and advised that replacing the faucet would more than likely be the best fix. I appreciated how they also gave me 'what if' situations if the replacement was not the fix. The estimate they provided was very reasonable. The following week I called them and they were able to get me on schedule the very next day so I could get this fixed by the weekend. They were in my home for about 40 minutes and made sure we were happy with the repairs. I would also like to note that they were very fast to respond through email when I needed to reschedule.
Description of Work: Kitchen Faucet Repair and Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Harriet S.
04/2019
5.0
plumbing
  + -1 more
As soon as I completed the request on Angie's list, I received a call from Craftsman. She answered my questions, and scheduled a service call for the next day between 10 and 2. Chris, the plumber arrived at noon. Gave me pricing and completed both fixes in less than 30 minutes. I will use this services again and will definitely recommend them.
Description of Work: Kitchen Faucet Repaired. Outdoor Faucet Repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leah A.
04/2019
5.0
plumbing
  + -1 more
Craftsman Plumbing was extremely quick to respond to a request to unclog 3 drains, 2 different requests. Each time the service was prompt, professional and the work was completed quickly. the cost was in line with other providers and I will use them anytime I have a future issue.
Description of Work: Clogged Drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Craftsman Plumbing Co LLC
[Member Name Removed], We appreciate you taking the time to post such a positive review. We look forward to working with you again should you need our services.

Carol O.
04/2019
2.0
drywall, drain cleaning
  + 0 more
The workman did not have the equipment or ability to do the work; so now I have to hire someone else but I was charged for the man's time! So, I have wasted $160 and still have the original problem. I won't use this company OR Angie's List again.
Description of Work: I explained on the Angie list sheet that it was a clogged drain in our back yard.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$160

William B.
03/2019
5.0
plumbing
  + -1 more
In the evening I requested emergency service because we have a family member with a compromised immune system. They came the next morning. Work was done quickly and professionally. The person they sent to us was polite, pleasant and very competent. The office staff was pleasant and extremely helpful. If you need work done, call these people without hesitation. I am a registered architect, and understand what good contractors are like.
Description of Work: Eliminate sewer gas in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Craftsman Plumbing Co LLC
Mr. [Member Name Removed], Thank you for the positive review. We're glad Don was able to resolve your concerns allowing your wife to enjoy the comfort of her home. We'll look forward to working with you again soon.

Saul Z.
03/2019
5.0
plumbing
  + -1 more
I went on Angie's list to search for a plumber, and was contacted immediately by Craftsman Plumbing. They sent Damon (sp?) who arrived in just a few minutes. We moved the new refrigerator from the garage to the kitchen; this required removing a door from its hinges. He connected up the new refrigerator and so far everything seems great. I would describe is efforts as ABOVE AND BEYOND THE CALL OF DUTY. I wasn't expecting to pay as much as I did, only because I wasn't expecting to need a plumber's services to get the refrigerator installed--not Craftman's fault, but we thought all the installation fees were included when when we bought the refrigerator from Best Buy.
Description of Work: We bought a new refrigerator from Best Buy. The installation service delivered the new fridge to our house but would not install it; I was told a plumber needed to install a valve for the water supply, and said it would cost approx. $50.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Craftsman Plumbing Co LLC
Mr. [Member Name Removed], Thank you for the positive rating. Dawon is an excellent plumber and we're glad you appreciated his services. We look forward to working with you again should you need our assistance. Sincerely, The Team at Craftsman Plumbing

Dennis F.
01/2019
5.0
plumbing
  + -1 more
Don was very professional. He went above and beyond what was needed to rectify our problem.
Description of Work: Unblock Sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally J.
10/2018
5.0
plumbing, water heater repair
  + 0 more
The company responded immediately to my request for service and came the next day to see what was needed. The service man (Teddy) provided all the necessary information I needed and they were at my house in less than a week to get the job done. It was most professional. I would certainly use them again.
Description of Work: Replaced water heater, a new circulation pump and installed new toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mark V.
09/2018
5.0
plumbing
  + -1 more
Prompt friendly service that solved the swishing hammering noises we had been dealing with for months. They used the latest swedge fittings to make leakproof connections without using open flame.
Description of Work: water pressure valve replaced and hammer arrestor installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Michael L.
05/2018
5.0
plumbing
  + -1 more
Very prompt and professional service. Would definitely recommend!
Description of Work: Ruptured copper water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Lindsey S.
04/2018
5.0
plumbing
  + -1 more
A bigger job taking longer than anticipated and messier than expected. Don stayed until he had fixed the problem and came back the following day when I needed something checked (at no extra cost). I have contact of Lake St Louis No 63367. Hope it is the same company!
Description of Work: Blocked down pipe inside house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Laura W.
04/2018
5.0
plumbing
  + -1 more
it went fine. so far it is working this Spring with all the rain we are having.
Description of Work: removed old sump pump and installed new sump pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Michael W.
03/2018
1.0
plumbing
  + -1 more
Work was not done correctly. I’m still having the same problem.
Description of Work: Unstopping toilet

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$159
    • 1(current)
    • 2

Contact information

910 BENT OAK CT, Lake Saint Louis, MO 63367

https://www.callcraftsmanplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drywall

FAQ

Craftsman Plumbing Co LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Craftsman Plumbing Co LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Craftsman Plumbing Co LLC offers free project estimates.
No, Craftsman Plumbing Co LLC does not offer eco-friendly accreditations.
Yes, Craftsman Plumbing Co LLC offers a 10% senior discount.
No, Craftsman Plumbing Co LLC does not offer emergency services.
Yes, Craftsman Plumbing Co LLC offers warranties.
Craftsman Plumbing Co LLC offers the following services: Plumbing – Water Heaters, Sump Pumps, Water Softeners, Garbage Disposals, Toilets, Faucets, Tubs & Showers, Water Pressure, Frozen Pipes, Repairs, Pressure Washing, & Kitchen & Bathroom Remodeling.
Drain & Sewer Cleaning.

Contact information

910 BENT OAK CT, Lake Saint Louis, MO 63367

https://www.callcraftsmanplumbing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed