Very bad. Owner billed for incomplete and unfinished work. Then walked off the job.
Description of Work: rough-in plumbing
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Joni M.
07/2012
5.0
plumbing
+ -1 more
As noted it went very well.
Description of Work: My sump pump was not working properly thus my basement was flooded. I could not get a previously used company out in a reasonable time to check it. Hampton Plumbing not only were able to come out that day and fix the pump, but came on a Saturday to put a new one in for me. The office staff was pleasant and helpful, unlike the other company, and the men who did the work were kind, knowledgeable and efficient. I would recommend this company to anyone and will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Janeel S.
07/2011
1.0
plumbing
+ -1 more
The quality of their work is very poor and is likely the sloppiest workmanship I have ever seen. Their poor workmanship has caused many ongoing problems in our house. First, the Jacuzzi in our master bathroom was leaking into our dining room. They originally made the wrong connections on the bathtub. It took their technician many hours to fix this problem. Next, the toilet in a half bathroom on the main floor always clogs. Another plumber said that the toilet could be flawed or the clogs could be because they originally put in the wrong size of pipes. He said they should have put in 4 inch pipes instead of 3 inch pipes. Our kitchen sink drains very slowly. This could also be attributed to the use of the 3 inch pipes versus 4 inch pipes. The faucets and shower heads that were installed are of very cheap quality. Most recently, we found water under our kitchen sink. This was due to a crack on the spray hose coupling that you could tell was obtained when they installed it. They used tape and wire to temporarily fix the problem. It likely would have been a very cheap fix if they would have fixed it immediately.
Description of Work: They did the plumbing on our home when it was built in 2005.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Machell J.
10/2010
1.0
plumbing
+ -1 more
Don't use this company. The company did only 50% of the work in their $12,600 bid but demanded payment for nearly all of it. We paid the amount since Larry Hampton promised they would be back to finish. They did not come back. He also filed an illegal lien against our house for the rest of the bill. He thought we would have to pay him anyway to close on our home loan. We paid nearly $5,000 to complete their bid and fix the poor workmanship. Several other plumbers looked at the work and refused because of the poor quality. The work was incomplete. The plumbing was inadequate. And the company owner lied.
Description of Work: Larry Hampton bid our plumbing work at $12,600. He bid the rough-in and finish plumbing. They completed 1/3 of the work and then sent a bill. We paid it immediately althogh their bill did not specify any payments until the job was finished. They did a little more work and then sent a bill for $7,000. Only 50% of the work was completed. We explained this to Mr. Hampton and he understood. Then when the plumbing started leaking he wanted more money to come back and fix it. He promised if we would pay him he would return to complete the job. We did and he did not come back.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$12,600
02/2004
5.0
plumbing
+ -1 more
HAMPTON EMPLOYEES WERE FRIENDLY AND COURTEOUS. THEY WERE VERY ACCOMMODATING TO OUR WISHES.
Description of Work: ROUGHED IN AND FINISHED FULL BATH IN BASEMENT, INCLUDING FIXTURES.
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Service Categories
Plumbing
FAQ
HAMPTON PLUMBING INC is currently rated 2.9 overall out of 5.
No, HAMPTON PLUMBING INC does not offer free project estimates.
No, HAMPTON PLUMBING INC does not offer eco-friendly accreditations.
No, HAMPTON PLUMBING INC does not offer a senior discount.
No, HAMPTON PLUMBING INC does not offer emergency services.
No, HAMPTON PLUMBING INC does not offer warranties.