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Weber Flooring, Joe's Carpet Outlet

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Additional contact name - Katie Miller.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Armstrong, mohawk, bruce, mannington, shaw, tuftex, daltile, beaulieu, oriental weavers flooring names, ceramic, tile, vinyl, hardwood, carpet, laminate & area rugs.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.676 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
21%
3
5%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 76 reviews

Sean H.
08/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
The guy that did all of the measurements was extremely nice and very knowledgeable. All the measurements came out right didn't have a problem at all. We originally wanted to remove our kitchen flooring, but the gentlemen asked if we knew that it was hard wood. We said no because when we bought the house we were told it was not. So he talked us out of putting tile in the kitchen. We will use Weber flooring to restain the flooring at a later time though. After we picked out the flooring we wanted it only took 2 weeks to have the tile people to come out and install the tile. Took them 2 days to do so. Then had to wait 4 days before the carpet guys came to install the carpet. That was not Joes Carpets fault they could have come the next day but I have a crazy work schedule. The carpet guys were friendly and worked fast. The moved all of the furniture and I haven't noticed any damage. They did a wonderful job on our stairs looks amazing as does the rest of the house. Would definitely buy from them again.
Description of Work: Weber flooring and Joes Carpet installed ceramic tile in all 3 bath rooms as well has a heavy traffic area down stairs. They also installed carpet in the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Glenn S.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
The whole-house carpet replacement project was a full day of work. The team was professional and moved all large furniture without issue. A third party company removed the old carpet from the driveway by the next morning. The two-man team was professional, courteous and worked with me to protect our furniture and belongings. The quality of carpet we chose was builder's grade, as we planned to sell our home soon after install. Joe's Carpet does also carry very nice high-end options as well.
Description of Work: Old carpet was removed/disposed of and new carpet installed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amy B.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The sales person, Pat, was wonderful. He is always very professional. The installers were courteous and on time. They cleaned up after themselves. The work they did was good.
Description of Work: Pulled up carpeting on stairs and replaced stairs with new oak stair treads

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Rick H.
02/2015
2.0
carpet installation
  + -1 more
I purchased carpet from them and they came out to install it. They ended up at my house 6 different times including owner twice, ands still got it wrong each time. After my room was virtually useless after 3 months the owner stated he was embarrassed didn't know what else to do, so he refunded my money. They are only getting A "D" rating because they did attempt to fix the problem and after they couldn't I was refunded.
Description of Work: Install carpet in my basement
Rating CategoryRating out of 5

Celia M.
01/2015
5.0
carpet installation
  + -1 more
It went very well. We would use them again.
Description of Work: They did carpeting in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth K.
12/2014
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Hardwood refinishing crew could have been tidier. Hardwood installers and refinishers as well as carpet replacement crew were punctual and finished as scheduled.
Description of Work: Hardwood additions and refinishing, carpet replacement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Claudia M.
10/2014
4.0
carpet installation
  + -1 more
The man who measured the area showed up on time. The store was supposed to send samples of carpeting with him, but they did not.. When I had not heard back from the store after 3 days, I called them to schedule the work. The salesman said he would call me back Friday with a time, but he did not. I called him on Monday to set up an installation time. When I called, he had already scheduled my installation for the next morning without letting me know. Since this would not work for me, we had to reschedule. I am satisfied with the carpet and the price, but the customer service left a lot to be desired.
Description of Work: Installed carpet in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$599

Kevin T.
09/2014
4.0
carpet installation
  + -1 more
Estimate for carpet was higher than NFM. Very professional sales staff. They called a couple months later asking if we'd made a decision and they could work with the price if necessary. I wish they would've given their best price from the get go. Really wanted to deal with a local company, but the prices between the two were quite significant.
Description of Work: Provided estimate for carpet and pad install install.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0

Yes, I recommend this pro

brandon T.
05/2014
5.0
carpet installation
  + -1 more
Provided estimate only. Very professional and would consider. Top two of three quotes.
Description of Work: Provided estimate only for whole house and basement. Very professional and would consider. Top two of three quotes.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Wayne H.
10/2013
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I'm very satisfied with the quality of the materials and the professionalism of the installers. I'm disappointed with the poor communication between the store and the installers. For example the workman arrived at the house with carpet for the stairs that was the wrong color. A few months later we moved forward with carpeting the bedrooms and replacing the vinyl in the kitchen. When the installers arrived they did not have the vinyl for the kitchen. One more area of poor commination was in replacing a piece of trim between the hallway and the kitchen. The repair was originally scheduled for Monday but did not get completed until Friday. All of these issues were corrected and the job eventually completed to our satisfaction. I would consider this store for future projects but the communication between the store and the installers needs improvement.
Description of Work: I hired Joe's Carpet to install laminate floors in the living room and hallway, new vinyl in the kitchen and carpet thrre bedrooms and entry way stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$5,000

Richard T.
08/2013
5.0
carpet installation, flooring contractor
  + 0 more
Contacted Steve at Steve's flooring to come to the house to give us an estimate for new carpeting and pad. Steve arrived at the appointed time. We had used Steve's Flooring this past Feburary for carpeting and pad on the main floor and he did an excellent job so wanted him to bid again. Steve showed us several carpet samples, measured the areas requested and provided us a cost estimate the same day before leaving the house. We compared Steve's bid to another bid we received and once again Steve's bid was considerably lower. We contacted Steve and arranged a date and time for the installation. His crew arrived on time and did a professional job from start to finish. The gentlemen were very porfessional, courtesy and helpful. They moved all the large furniture items and made sure they were put back in the exact place after they were done. They walked through each room with us to ensure that we were completely satisfied with the installation and the placing of the furniture. They also ensured that each area was completely cleaned before they left. We were completely satisfied with all the work. We will certainly turn to Steve's Flooring for any future needs. Also, Steve's Flooring does not require any money down and you do not pay until the job is completely finished. I would reommend Steve's Flooring to anyone.
Description of Work: Remove old carpeting and pad in three bedrooms plus hallway and stairs. Install new carpet and pad in three bedrooms plus hallway and stairs. Dispose of old carpeting and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Shelly C.
04/2013
5.0
carpet installation
  + -1 more
My experience with Joe's Carpet was positive from beginning to end. I was helped promptly and politely while in the store and was not pressured in any way. My transaction was handled professionally both in the store and by the installers in my home.
Description of Work: I had my living room carpet and the carpet on two flights of stairs removed, hauled away, and replaced. I feel all aspects of the job were handled professionally and I am satisfied with the job that was done. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Christopher F.
03/2013
5.0
carpet installation
  + -1 more
much higher bid. I own a rental property
Description of Work: I called Joe's Carpet for an estimate after another flooring company gave me an unreasonably high bid. I own a rental property in Kansas City and needed some carpet replaced in the basement. They were friendly, came out to give an estimate quickly, and were able to install the carpet with pad in a few short days. The amount they charged was half the amount I was quoted from another flooring company in town for the same quality carpet. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alan P.
03/2013
5.0
carpet installation
  + -1 more
The work quality is very good, and hopefully will hold up if we properly waterproof the grout after a moth or so as they recommend. Joe's was able to schedule our work for the next week, which the other firm we spoke to was unable to do. The estimator was prompt, helpful, and after the work was completed sent usa nice postcard assuring us that we should call him if there is anything else he can do for us. There were three different work crews (all from a subcontractor) on the three days the job took. No one on the crew had particularly good English, and our Spanish is not exactly fluent, so there was little communication. However they were pleasant men, as helpful with information as the language difference would permit, and diligent, tidy, and careful. When I called with the go-ahead for the work I asked the office to e-mail me a statement of the work to be done, as we had nothing in writing. This was not done, despite a reminder call. We decided to chance going ahead with the work as we wanted it done during that week. This was rash on our part, but the work has turned out well, so we can't complain.
Description of Work: Joe's installed new floor and wall tile in our small downstairs bathroom. They installed the tile and backing only; we purchased the tiles, removed the old wall plaster, and installed a (mostly) new sub-floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Michael G.
03/2013
5.0
carpet installation
  + -1 more
We had been looking to install flooring in our basement remodel project for a couple weeks. After reading some reviews, we decided to stop into the Weber Carpet in Lenexa, which seems to be a part of Joe's Carpet. It was only 30 minutes before closing on a Friday, but we were greeted immediately and taken on a tour of the entire store. The staff was very friendly and helpful in directing us to what type of flooring we were wanting. After we chose our carpet/tile, we scheduled a measure date, which was done quickly. We then set an install date. The tile was installed in one day, and the carpet the next day. Everything went off without a hitch, and we are very satisfied with the entire process! I would recommend them to anyone.
Description of Work: Purchase and installation of tile and carpet in a basement remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jane J.
10/2012
5.0
carpet installation, flooring contractor
  + 0 more
It looks very nice. Highly recommend.
Description of Work: Installed wood laminate in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Derek M.
09/2012
5.0
carpet installation
  + -1 more
A friend referred us to Lori Kettering at the Lenexa location and we were very happy with the service we received. Lori went out of her way to help us with selection and installation scheduling and the install team went above and beyond to get the job done right and on time within a tight move-in schedule. We were very pleased with the entire process and would not hesitate to recommend Lori and the company to others.
Description of Work: Carpet for a four bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jo Ann B.
07/2012
5.0
carpet installation
  + -1 more
In the sales department, we were shown the carpet samples and provided with thorough information regarding the type of carpet we were interested in. Very well organized and efficient, friendly and helpful. When the day arrived for installation, the installers were very professional, extremely efficient, and perfectionists when it came to the installation. They were very neat in their attire and the way they worked. They were very cordial as well. It was amazing. My husband and I kept commenting on it. They did a beautiful job! We're very happy with our new carpet! I would recommend this carpet company location to anyone. The installers even vacuumed up after their installation. They were an amazing team!
Description of Work: The installers removed the furniture from rooms where they began working and removed our old carpet and pad in the entire first floor of our home. They installed our new carpet padding and then the carpet for the entire first floor of our home (where old carpet was before.) They vacuumed each room's carpeting and then moved furniture back where it belonged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,143

Joe T.
07/2012
5.0
carpet installation
  + -1 more
The job was done extremely good. We couldn't have been more satisfied.
Description of Work: Install carpet in living room, dinning room, hall, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Candis D.
07/2012
5.0
carpet installation, ceramic tile, hardwood floor, video transfer
  + 2 more
I am pleased and satisfied with them.
Description of Work: We did use Joe's Carpet services. We bought a house and they have done floor repairs and installed tiles.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

valerie C.
06/2012
5.0
carpet installation
  + -1 more
They had a quality product. The installers were very good and the price was very competitive.
Description of Work: Joe's Carpet carpeted a bedroom, a stairwell, stairs and an office for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Brad M.
05/2012
5.0
carpet installation
  + -1 more
After checking and getting several prices Weber/Joe's Carpet turned out to be a good price and local. When I visited the showroom initially I was really impressed with the selection and helpful service. They offered free estimate so setup a time for a measurement. The gentleman who showed up was very professional and was able to answer questions about the installation. After about a week we met with the sales staff and setup the installation. They were able to find a time that worked with my schedule and the carpet was to arrive in two weeks. On the day of the installation I was disappointed that I was not contact by Weber to let me know when the installer was to show up. I was surprised to see that the installer appeared at 8:00AM which was earlier then I expected. He didn't really introduce himself, but after talking with him I felt confident that he could get the job done. He was great in answering my questions as he was installing the carpet. I was disappointed that he didn't use a pole stretcher. I am concerned that after a couple of years the carpet will begin bunching up. When I asked him about using a pole stretcher he informed me he only uses that on concrete floors. After the carpet was installed I was surprised that he brought his own vacuum cleaner and cleaned up all the little pieces of trash. Overall the experience was good, but I recommend to make sure to have your installer use a pole stretcher to make sure it is installed correctly.
Description of Work: I had new carpet installed in two bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Nancy T.
04/2012
5.0
carpet installation
  + -1 more
We found price and quality to very good. There measurements were accurate and they were easy to work with.
Description of Work: We purchased carpet and vinyl floor covering from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joe C.
01/2012
3.0
hardwood floor
  + -1 more
All in all the floors are fine. The story is above. SORRY!
Description of Work: They refinished Hartco Laminate wood floors, 7/16" thick; approximately 350-400 sq. ft.. There was an area that had been faded by the sun adjacent to a sliding patio door. I was advised it might not refinish as good as the rest of the floor, but would definitely look better than it did before. That ended up being correct. I could not be on hand when the work was started or finished, mainly because it was done so fast. I thought there was not adequate time spent on the problem area. The most distasteful part of the whole experience was the fact that the guys who did the work arrived at 9:35 A.M. and were gone before 10:00. I could never have dreamed they could unload their materials and equipment, buff/sand the floor, vacuum the floor and refinish it, and load their materials and equipment in less than 25 minutes. I arrived home at 10:10, but had called my wife at 10:00 to retreive something for me before the floors were coated. She had retreated to the basement and whne she came upstairs,THEY WERE ALREADY DONE AND GONE! I contacted Don Weber immediately, about 10:15 - 10:30 that day with my surprise/shock about how quickly this was done and that I doubted extra attention was paid to the problem area. He said he would speak with his guys and get back to me. Finally, after an e-mail to Don, after receiving the bill for the work, he called andapologized for not getting back to me; vacations, Holidays, and illness had delayed him. This was the week of 1/6. Obviously I don't know a thing about refinishing floors if it only takes less than 25 minutes to refinish 350 sq. ft of flooring. Don indicated these guys do this every day so they are very skilled. ( So are my doctor and dentist, but they don't make money at that rate, they also can't refinish floors! What was I thinking!) The floors look fine, I paid the bill, I got my 2 cents worth in, and though I didn't get what I thought was a good answer to my concern, I really can't bad mouth them. I've purchased carpet from them in the past and had a great experience. Would I have them work on my hardwood floors again; likely not.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$415

NANCY H.
11/2011
4.0
carpet installation, flooring contractor
  + 0 more
Staff were friendly and nice. Person who came to our house was nice. It took them a little long to get back to us with price.
Description of Work: Estimate for hardwood flooring. Estimate was fair, but we decided to put off project for a bit.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Contact information

5870 NW Prairie View Rd, Kansas City, MO 64151

www.weberflooring.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Marble and Granite,
Kitchen and Bath Remodeling,
Video Duplication & Transfer,
Window Treatments

FAQ

Weber Flooring, Joe's Carpet Outlet is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Weber Flooring, Joe's Carpet Outlet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Weber Flooring, Joe's Carpet Outlet offers free project estimates.
No, Weber Flooring, Joe's Carpet Outlet does not offer eco-friendly accreditations.
No, Weber Flooring, Joe's Carpet Outlet does not offer a senior discount.
Yes, Weber Flooring, Joe's Carpet Outlet offers emergency services.
No, Weber Flooring, Joe's Carpet Outlet does not offer warranties.
Weber Flooring, Joe's Carpet Outlet offers the following services: Armstrong, mohawk, bruce, mannington, shaw, tuftex, daltile, beaulieu, oriental weavers flooring names, ceramic, tile, vinyl, hardwood, carpet, laminate & area rugs.

Contact information

5870 NW Prairie View Rd, Kansas City, MO 64151

www.weberflooring.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM