Victory Cleaning Systems

Floor Cleaning and Waxing, Marble and Granite, Pressure Washing,

About us

Victory Cleaning Systems, located in Kansas City, is a professional company that performs high quality carpet cleaning, tile cleaning, and natural stone restoration services for bathrooms, showers, floors, counter tops, and more. We offer cleaning, polishing, sealing and restoration for marble, terrazzo, granite, travertine, limestone, ceramic tile and other natural stone. Serving the Kansas City metropolitan area, including Olathe, Overland Park, Shawnee, Lenexa, Lee's Summit, Independence, Leawood and more - Victory Cleaning Systems uses a safe and efficient cleaning and restoration process that restores your tile to its original beauty and preserves it with a protective sealant to prevent permanent staining.

Business highlights

21 years of trusted experience

Services we offer

Floor Care and Restoration, Tile & Grout Restoration - Cleaning, Sealing, Recoloring, Caulking, Re-grouting, Tile Replacement, Wood Floor Restoration (Screening & Recoating), Concrete Epoxy Floors.

Services we don't offer

General house cleaning, bathtub re-coating, carpet repair, luxury vinyl installation, hardwood installations

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 201-217 of 217 reviews

MARK P.
07/2014
5.0
ceramic tile
  + -1 more
They did a great job!
Description of Work: They regrouted my shower.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Janis S.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Cleaned grout. Twice came back out to fix a few details that were not to my satisfaction not theirs at no additional cost.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
04/2014
5.0
floor cleaning
  + -1 more
.
Description of Work: Did a good job cleaning my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Cleaning Systems
Thank you [removed member name] for taking time out and giving us a good review, its very much appreciated!

Brian B.
03/2014
1.0
ceramic tile
  + -1 more
They never responded
Description of Work: Thew provider never returned my calls or emails I sent via Angie's list

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jo Anne T.
02/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: We used Victory Cleaning to clean our carpet and floor tile in preparation for an upcoming party. They did and excellent job. They were very good to work with: professionall, courteous, and prompt. We plan to use them again someday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brenda D.
02/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim W.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rose F.
12/2013
5.0
ceramic tile
  + -1 more
See above
Description of Work: I had six cracked and one chipped ceramic tile in my kitchen/dining area. The guys pulled up the old tiles and replaced them with some I had left over from the original job. They also regrouted many areas where it had cracked or come out. The original grout was also discolored so they put a lighter sealer/grout on my entire two floors. I couldn't be happier. They did an awesome job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Rick M.
10/2013
5.0
ceramic tile
  + -1 more
above
Description of Work: He arrived the next day after calling and after careful evaluation recommended that I replace the tile in our shower rather than him clean it. He was thoughtful in his reasoning and explained his conclusions clearly. I appreciate his honesty.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken K.
08/2013
2.0
ceramic tile
  + -1 more
unknown
Description of Work: provider said that the coupon ran without his consent or knowledge. He said the same coupon ran a year ago but he didn't want to do it again. Part of the reason was that the coupon could be misinterpreted as providing the shower cleaning for a total of $75 rather than a $75 credit off a total charge of $300-700. We interpreted the coupon in this way as well--that the coupon covered the entire cleaning rather than just a portion of it. Per the original offer, he was to respond within two days to the coupon to set up the appointment. When he didn't call on that Friday, we tried to call him on Monday but got his voice mail only and left a message. He did not return the call so we again left a message on Tuesday. On Thursday we called again and got hold of the owner. He provided the details as outlined above and told me how to get the refund from Angie's List. He was willing to come out and give us an estimate for the work, and we decided to consider before going that route.
Rating CategoryRating out of 5

Rhonda T.
06/2013
5.0
ceramic tile
  + -1 more
.
Description of Work: I used Victory to remove moldy grout in my bath tub/shower. The technical was very punctual and did a good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Laurence E N.
12/2012
1.0
ceramic tile, pressure washing
  + 0 more
no services were used
Description of Work: I did not get services performed nor did II pay for them
Rating CategoryRating out of 5

Response from Victory Cleaning Systems
This simply does not deserve an F. We didn't provide a service to this gentlman.

BARBARA I.
11/2012
5.0
ceramic tile
  + -1 more
Excellent
Description of Work: Worked on tile and grouting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ED S.
11/2012
5.0
hardwood floor, floor cleaning
  + 0 more
see above
Description of Work: Victory cleaning deep cleaned and sealed our hardwood floors in 3 rooms(living room and 2 bedrooms) which had been neglected since the original refinishing over 30 years ago!. Our first call was returned promptly, the owner came to our house soon after and gave a bid, after discussing the advantages and limitations. The crew called us the morning of the service to let us know they were stalled in traffic on Metcalf Avenue and would be 15 minutes late. they got to work immediately on arrival;, and began the cleaning process, which included removing the mildew stain on the tile in our upstairs bathroom and regrouting part of it. My house has never smelled cleaner ( this would be worth their cleaning alone!), the bathroom looks new and my floors are so much shinier, smoother and more easily cleaned. Important:Don' t expect: Deep cleaning will not remove old, dark stains of deep penetration and many years: we did not expect this as we were advised by Victory that only replacement of the damaged floorboards would do that. Also very important: Do this : we hired another firm to move out ALL furniture and store in a pod on our driveway before the cleaning. This allowed the finish to dry really thoroughly, as well as allowing Victory to do a more thorough, efficient job. I would recommend Vicotry without hesitation and hire them again. Mary Stine Homeowner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Helene G.
09/2012
3.0
ceramic tile
  + -1 more
.
Description of Work: The coupon I used for Victory was $75.00 toward a $150.00 cleaning of shower tile. They do some kind of steam cleaning, but two months later it looked the same as when they arrived. They wanted to do a tile coloring for another $185.00 which I think was very high for my little shower so now, for $75.00 I am back where I started. When the company advertises, "make you shower look like new", they don't tell you that you will have to spend extra. They are very pleasant people and did lighten up a bit of grout around a few small kitchen tiles at no charge.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$75

Response from Victory Cleaning Systems
The coupon was actually, "$75.00 for $150.00 off of a shower stall restoration". The average shower restoration is typically $300-$700.00. This was stated in the coupon. When arriving at your home, I looked over the shower and went over what would be done in accordance with a restoration of your shower. If you had went with my recommendations and had us seal your shower, you would not have these issues. I make it a point to be up front with everyone, and thoroughly explain our processes and why we do them. Because you did not want to abide by what the coupon stated, I (against my better judgement) honored what you had paid for the coupon, and simply cleaned your shower. After all was said and done, it actually cost me money to perform the service, when it looks like it would have been better for both parties if I had had simply told you to refund your coupon thru Angies List. I am a professional, and my suggestions are made with your best intentions in mind. Again, I ate this coupon for you, and in the end, it cost me money to perform the service at your home.

michael P.
07/2012
5.0
ceramic tile
  + -1 more
aneI wolu
Description of Work: They was vary professional. they arrived early. I had two bathrooms they cleaned one has a tub the other a shower stall. They were hear for about four and a half hours. When the finished i could not beleave How much better it looked. It looked like it did when it was new.I would difinately reccomed them to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Victory Cleaning Systems
I love this review. Thanks!

Joan M.
07/2011
5.0
ceramic tile, countertops
  + 0 more
Great
Description of Work: Had an old (house built in 1930s) upstairs walk in shower that was all made of white subway type tile (including the ceiling), cleaned and regrouted and sealed. Also had my kitchen counters all cleaned and the grout cleaned and recolored and sealed. The tiles are rustic looking with a texture to them and whitish grout and had become quite discolored when compared to the backdrop pcs. They made it all look almost brand new. Also replaced one lg kitchen floor tile that had been broken (fortunately I had some extra). Did a great job with all of it and were very professional in all my dealings with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Contact information

Based out of, Kansas City, MO 64114

http://vcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Floor Cleaning and Waxing,
Marble and Granite,
Pressure Washing,
Countertops and Backsplashes,
Epoxy Flooring

FAQ

Victory Cleaning Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Victory Cleaning Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Victory Cleaning Systems offers free project estimates.
Yes, Victory Cleaning Systems offers eco-friendly accreditations.
No, Victory Cleaning Systems does not offer a senior discount.
No, Victory Cleaning Systems does not offer emergency services.
No, Victory Cleaning Systems does not offer warranties.
Victory Cleaning Systems offers the following services: Floor Care and Restoration, Tile & Grout Restoration - Cleaning, Sealing, Recoloring, Caulking, Re-grouting, Tile Replacement, Wood Floor Restoration (Screening & Recoating), Concrete Epoxy Floors.
General house cleaning, bathtub re-coating, carpet repair, luxury vinyl installation, hardwood installations

Contact information

Based out of, Kansas City, MO 64114

http://vcleaning.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed