Urban Tree Specialists LLC

Very good experience from start to finish.. Lengthy walk-thru/consultation prior to detailed written estimate. Service timed seasonly correct while large oak trees are dormant. Anyone can buy the equipment and start a tree service company, but professional companies with arborists on staff and fully trained employees are uncommon. I had used 2-3 other tree services in the past and was not pleased with the results. All of the workers were polite, in uniform and had all of the skills necessary to work with a heavily treed one acre property. They had all of the proper safety gear which shows a company that cares about their employees .

They did a good job, they were very reasonably priced, I had to wait a while for them to get out here though and I think a lot of these tree services are like that because they go to the emergencies first, you constantly being pushed to the bottom of the list. I thought they did an okay job for the money. I'd call them again and I've recommend them too cause I had several estimate and they were the most reasonable, I looked on Angieslist they had other reviews on there that were good. I had a big huge tree in the back yard it's probably a hundred years old and I wanted it trimmed down, there was dead branches and stuff and they went down there with their cherry picker and that guy was up in that tree for over an hour and they did a real good job they clean up after themselves my neighbor had some trees services come and do his cut down a tree for him and they left big rots in the lawn from their truck and they left branches and stuff laying around and these guys they really cleaned up and everything well I didn't have any issues with that.

When I walked around and looked at the trees, there were places they had missed, a few old and ends of dead branches. They did a good job. They took branches off of a big Oak tree that hung over the house. Very good responsiveness. They cleaned up completely after themselves.

Based on two decades of experience contracting tree services with six different companies for my home and private land (heavily forested), Urban Tree Specialists LLC is far and away the best in every regard. They are our family's "go-to" from now on. Bottom line: GREAT price and performance. From the first scope explanation and site walk with Bret Cleveland to the two full days of observing their excellent crew working hard and steady, it has been not only a great business engagement, but also a real pleasure to work with an OUTSTANDING FIRM. As a small business owner, I saw things in their individual conduct, work, and crew leadership that indicated to me that this is a very well-run outfit. They were flexible in helping us meet our schedule, and two days of thunderstorms didn't see them losing the detailed tracking of this multi-day project - they were back on it immediately and exactly when they said they would be without any drama or hedging around other projects. That's a strong tell that this firm's operations are well-managed and not thrown off schedule by weather or competing projects. This firm and its people - crews and office - are polite, technically competent, professional, friendly, well-presented, and hard-working. The crew was professionally uniformed with safety clothing and protective gear, including chain-saw protective leg chaps - it is rare to see crews as professionally outfitted with the right tools for the job and in such great condition, and that was a good start to building trust in their services. Their vehicles and heavy machinery were clean, in excellent condition, and presented a uniform branding - as opposed to firms we have engaged in the past that have to make do with tired rental gear and light trucks. As a young man, I worked for a tree service - and I've contracted with many. This crew was far and away the most knowledgeable, well-trained, and technically skilled I've ever seen; no cowboy antics at all - straight up safety and hard work. The site was left very well cleaned and raked, with no crew trash and they literally left the place better than when they arrived. I have nothing but good things to say about this firm and their crew, and this is the firm I'm going to hire with my money from now on, because they are a good value and provide excellent project delivery at a price better than or less than their competitors. STRONG recommendation.

They were able to come sooner than originally estimated (two weeks estimate, a couple days they were ready). The team members were professional and communicated every step of the way. They were very friendly and knowledgeable. They left the areas that they worked in neat and clean.

They were not any problems and about 2-3 persons came out. It took them one day to do the work.

Bret Cleveland came by in August. He evaluated my big cottonwood that was next to the house and the two corkscrew willows. He stated that due to the fact that they would use some larger vehicles, we would probably need to wait til mid-October after the rainy season since his vehicles might leave ruts. I also pointed out that due to my septic tank and field/laterals, they would have to enter and take a circuitous route around my large back yard to get to where they needed to be. I thought that his proposal for how and what they would trim and the estimate he gave me were all good. They followed my driving instructions completely, did an excellent job trimming and cleaning up, and left the resultant shredded mulch that I could use in my beds. I could not recommend them more highly. Great Job!

We've used many tree trimming companies in the last 25 years, and we would rate Urban Tree at the top of the heap. Their equipment was topnotch, allowing them to go high in the trees and trim over the house. Limbs were roped off and lowered rather than letting them fall. We were concerned about the extensive landscaping under some of the trees, but they were very careful and nothing appears to have been damaged. Their team of trimmers were ALL arborists and very friendly, helpful, and professional. Cleanup was excellent. The trees look fabulous, and we appreciate Urban's fine work!

They provide outstanding and excellent service. They are very professional.

I called Urban Tree Specialist because we have a beautiful 45 year old ash tree in our front yard. I had been reading about the EAB and knew some of the symptoms but had not had it checked by an arborist. I had two non professionals tell me it was infected and I should think about replacing it. When Nick came out he informed me that we had a very healthy ash tree and explained that the bore holes were not EAB but a native bore. He recommended that we have it injected this spring to protect it from the EAB and it would kill the native bore also. This should be done every two years. Today he came out and injected the tree. I always like to watch and ask questions. He was very informative and didn't mind all my questions. He will call in two years to remind us time to treat again.

Excellent work and very courteous employees.

Oak wilt has spread thru Platte County.

They did a very good job. They did an excellent job cleaning up the debris. It took them less then a day to complete the work. It was a team of at least five guys doing the trimming and they were all very friendly.

I have been very satisfied with them! They are very knowledgable and I am hiring them for the work. The work will take place this winter.

Ben & Nick were exceptional in educating us on what needed to happen & why in order to save the old growth elms in our backyard. Customer service, communication, and job execution were top notch. Many thanks. Cory & Heather

Terrible. Provider was not punctual and did not show up twice when they said they would be here. When they did come, they did seem knowledgeable but did not follow through on their promises. They were to come quarterly to trim our trees and bushes and have not seen them since Nov 2012 nor have they called us or sent us any info on why they did not show up. Very disappointed in this company and would never use them again!

Urban Tree Specialists are now my go to arborists. Ben @ UTS came out and right away his laid back demeanor and obvious knowledge of his craft set me at ease immediately. He not only easily addressed the items I requested but also taught me a few things that were important to the long term health of my trees. He was very polite, professional, showed up as agreed, knocked the work out quickly but with attention to detail and cleaned up after himself. He also gets additional points because my dog took to him right away and made a new friend. Highly recommended.

I have two stumps that needed to come out and live in the city without a driveway. Urban Tree Specialists spent a chunk of time and really thought about my tricky situation before we decided it couldn't be done. I want to note that I greatly appreciate the professionalism, problem solving and critical thinking of this company. They didn't make me feel bad for living in an urban area with a tiny yard and wanting to plant a couple trees where two had died. I will use them if I ever need a tree service because their customer service was so incredible.

They removed a dead tree that was very close to our house. They did a great job and were very easy to work with.

I called Urban Tree Specialists for a price. We were considering renting a machine and doing ourselves. I am so glad we went with Urban. They came out when they said they would. The price was the same as the phone quote and they cleaned up the stump area very well. I do think they are a trustworthy contractor to use for any tree removal needs you may have.

They did a good job and were professional I would use them again.

Bret and his crew came as scheduled and did an excellent job. They raked and cleaned up the area thoroughly and the tree looks beautiful. I only wish we had used him earlier and I will certainly use him for any future projects.

Arrived a little early but that was no problem. Went about their tasks very quickly and safely. Removed and replaced all garden statuary. Did an amazing job as the one tree was not easy to work on. There was a telephone line right under one of the heavy dead branches. Cleaned up everything when they had finished, even raked up the little branches. We were given some recommendations about other trees in the yard. It was a pleasure to have them working on our property and will certainly recommend this company to anyone who wants professional work done on their trees. The crew were very courteous and respectful.

They were good; they did what they said they were going to do and they cleaned up after themselves.

I emailed Bret with photos of the Gulls on my tree to see if they were something to have treatment, Bret advised me with out charging via email and was very responsive and helpful. He could have easily charged a consultation fee and didn't. I will definately use their service again.