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The Maids of Kansas City

House Cleaning, Window Cleaning, Carpet Cleaning

About us

The Maids of Kansas City offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Services we offer

Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.6
responsiveness
4.8
punctuality
4.6
Showing 1-25 of 31 reviews

Tom A.
11/2017
5.0
house cleaning
  + -1 more
They are pricey but the result is worth the price. Best cleaning service I have ever used.
Description of Work: Full top to bottom cleaning for our vacant condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Eileen G.
10/2017
3.0
house cleaning
  + -1 more
Typically, it takes me 6 hours to clean my house. I asked them to clean the refrigerator, makes beds etc. They sent four ladies to clean. A fifth joined them after two hours. After being at the house three hours I asked how much longer they would be there. I was told another 1 1/2 hours. Don't know why it would take 18 hours to do the work. I had through 3 hours would have been more than enough and finally had to ask them to cut their time short.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0


Linda W.
09/2017
5.0
house cleaning
  + -1 more
They've done deep work, other work. The best cleaning I've ever had ever. They have great service. They are professional. It's just that they couldn't be any better, that's the bottom line. They really couldn't be any better. They come twice a month. The cleaning is so exceptional. It's real high, but it's worth it.They take pride in their work. They care, they're not just doing it. They care about it. They make sure it's what you want. They're always happy and positive. They're the best service that I've ever had.
Description of Work: They clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rhonda M.
03/2015
5.0
house cleaning
  + -1 more
They're exceptional. I like that they email me 2 days before they come. They call me about 20 minutes before they arrive. If I'm at the home, they will ask if I want anything special done. They dust everything that they can touch. They leave me a card afterwards containing the names that cleaned the individual areas. They also ask that we will call the company and leave a review on how they did.
Description of Work: We have them out to clean our house. 1/2 of the year they come out once a month and 1/2 the year they come out every 2 weeks -- depending on what I need done. My home is about 4,500 square feet, but they don't typically clean the entire home. I have them usually clean the main floor, which is about 2,000 square feet, cleaned 1x a month. They do a 22-step cleaning process with three cleaners. About 3-4x a year, I have them clean the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from The Maids of Kansas City
Thank you for your review. We appreciate your trust in us and your team really enjoys helping you care for your home!

Katherine R.
06/2012
5.0
house cleaning
  + -1 more
They cleaned every surface in every room that I had asked them to. They’re really accommodating and very thorough. They did more than I could do in one day. I will use them again in the future.
Description of Work: I used The Maids for housecleaning. They did the deep cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CiCi B.
06/2012
1.0
house cleaning
  + -1 more
I was not very impressed, so I cancelled them. I finally got so frustrated and stressed that it wasn't worth it. When they did damage something, they offered to pay for it. They ended up doing things like scratching wood furniture and you can't repair that without it looking bad. They scratched my wood floors and weren't very careful. The cleaning got poorer and poorer. The floors were left slippery and it just wasn't worth it to me. I would ask and call them about it, but it was very aggravating.
Description of Work: I used them for housecleaning. They cleaned, vacuumed, and dusted the bathrooms and floors.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Heather L.
04/2012
5.0
house cleaning
  + -1 more
They are spectacular folks. They are very thorough, very sweet, prompt, and they always show up.
Description of Work: I use them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Richard C.
04/2012
4.0
house cleaning
  + -1 more
I would advice my other friends and family members to deal with them. The price depends on what I’m having done. I will use them again in the future.
Description of Work: I used The Maids for housecleaning. They come out once a month.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Dave K.
02/2012
5.0
house cleaning
  + -1 more
I've been using them for about a year and they come once a month. I pay $200 a month; it would be less if I had them come more often. They pay attention to details and they don't hurry through. They bring their own equipment and supplies. They are very thorough. My house is always in good shape and I trust them. I will continue to use them.
Description of Work: I use The Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer C.
02/2012
4.0
house cleaning
  + -1 more
We were moving into a rental house and needed them for a deep cleaning. They did a good job, but the price was a little high at $300 a month. They were very professional.
Description of Work: We used them for about 6 months.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

David and Diane E.
11/2011
5.0
house cleaning
  + -1 more
Upon contacting the Maids Home Service we were given an estimate over the phone according to the square footage of our home, the number of rooms and whether the rooms served as bedrooms, baths, living areas, den, dining areas etc. We thought the charge of $450 for the deep cleaning was very high but decided to go ahead and were pleased with the results. The cost has been more resonable for the five biweekly cleanings which we have received, ranging from $126-168. The office personnel are wonderful and willing to change the schedule for how many rooms we want cleaned each week and adjust the cost accordingly. A team of four usually come when our whole house is cleaned, otherwise, a team of 3 come to do upper level only. The team always arrives promptly and sometimes call when on their way, if the time set is not definite. They are always uniformed, very sweet, professional,and organized. They are efficient and quick in their work and definitely want to please. We would like to have the same team every time, but that doesn't seem to happen. However, each time at least one of the workers have been in our home before. They always ask if there is any special cleaning we want done before they start and when finished want us to check their work. They are always eager to fix any areas that they may have missed.
Description of Work: The Maids use a 22 step cleaning system which cleans every surface in our home. On Sept 1, 2011 they performed a deep cleaning of our home which was very thorough and impressive. We have used them biweekly since and they continue to clean all surfaces: phones, doorknobs, light switches, cabinets, furniture, window treatments, light fixtures, applicances and inside microwave, entry and patio windows, etc. Floors are scrubbed on hands and knees. They provide their own healthy cleaning products and allergen-free vaccum, but have agreed to use the wood floor cleaner that was recommended for our floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline G.
11/2011
3.0
house cleaning
  + -1 more
A little less than satisfactory. You have to be very specific with them about what you want them to do and it might be better to talk to them before they begin work.
Description of Work: I used The Maids of Kansas City for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$130

Jeremy M.
07/2011
5.0
house cleaning
  + -1 more
The Maids Team showed up exactly on time and got right to work. Normally there are 4 people per team, but this particular team was down to 3 for some reason. Being down a person, they took a little longer than originally quoted to complete the work, but they reduced the rate by 25%. The cost ended up being exactly as quoted. Real Estate agent was quite pleased with the work done. We're going to have The Maids come back every couple of weeks for touch up work while the house is showing for sale.
Description of Work: Deep cleaning of a 1940 sq ft house. A bachelor had been living there for the last 6 years and the place needed a good deep cleaning in preparation for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael J.
05/2011
5.0
house cleaning
  + -1 more
They are responsive and the cost is about right. They do their job when they come. I have no complaints about the workers. They do what they are supposed to do and they are pleasant. I haven't found anything broken and no pets have escaped.
Description of Work: I use The Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tember S.
02/2010
5.0
house cleaning
  + -1 more
We've utilized The Maids housecleaning services several times and we're always happy with the job they do. They're always super thorough and time efficient. I recommend them to friends and family. The office staff are accommodating and helpful as well.
Description of Work: Full housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

HOPE H.
12/2009
5.0
house cleaning
  + -1 more
It was exceptional. My house is a large one. I was expecting family members for a reunion and I wanted the house to be completely clean. They worked very hard in the entire house and stayed for the better of the day. My house was spotless after they finished and ready for my family to be arrive. The price was fair for the work they do but it was on the high side. They cleaned in every nook and corner.
Description of Work: I used them to clean my 3800 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda M.
11/2009
4.0
house cleaning
  + -1 more
I was not happy with them. They cleaned the house top to bottom but underestimated the amount of time it was going to take them to clean. They charged me for three and a half hours although it took them four hours to finish the job. The people they sent were unable to speak English. One of the girls could speak but didn’t seem to understand what I wanted. I had difficulty communicating with them. They unplugged my computer monitor and it took me a long time to figure out where the plug-in was. They also knocked a lamp off and broke a light bulb. They offered to pay for the light bulb, though. It was sort of a disaster and was really frustrating. I spoke to a girl at the office and they finally sent somebody else out who spoke and understood English. They had one person who vacuumed, another to clean the kitchen, and yet another to clean the bathroom. They did a good job with the cleaning and tried to do things right. Whenever I had called the office they were very, very good about coming over and doing their work. I was frustrated with everything else that had happened and would never use them again.
Description of Work: I used The Maids Home Services for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$425

JENNIFER M.
09/2009
5.0
house cleaning
  + -1 more
They do a very good job. I would recommend them because they come in and are gone within 2 hours. They deep clean the house. I thought they were pricey, but they do a thorough cleaning and I don’t think anybody else does that. We have high end Viking hood and the lady cleaned the whole thing. She herself moves all the books and furniture to clean them. I have not seen anybody clean so thoroughly before.
Description of Work: I used The Maids Home Services to clean my house. They send 4 ladies to do the job and charge on a hourly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard S.
08/2009
5.0
house cleaning
  + -1 more
They are extremely expensive for 3 people. We haven't found anyone who can clean as well as they do. We have used a lot of cleaners in the past, but no one beats them. Their price is ridiculous but I believe we have the better of the worse that is out there. We will continue to use them in the future.
Description of Work: We hired this company to clean our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

SANDY K.
08/2009
5.0
house cleaning
  + -1 more
My husband's cousin passed away and we needed the house cleaned on very short notice. The Maids was very professional, very easy to work with, showed up exactly when they said they would, and did a fabulous job. With all the many other things we had to deal with in making funeral arrangements, it was really nice to not have to worry about the house. I have never had an outside service clean my house before, but I would definitely use them again.
Description of Work: Cleaned house for a family gathering

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Chad B.
09/2008
5.0
house cleaning
  + -1 more
We initially had them come out to do the whole house. Throughout the year we have tailored the service to meet our needs. We currently have been having them come out twice a month to clean our 5 bathrooms for $110.00 per visit. We have been extremely impressed with their service, and will continue to work with them in the future. Very professional and very thorough!
Description of Work: Currently cleaning our 5 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kent H.
06/2008
5.0
house cleaning
  + -1 more
The Maids were very efficient; came on time, and were receptive to our needs. The price is higher than some cleaning services, but it has been worth the extra money because of the thorough job they do. The manager called the next day to see if we were satisfied. I highly recommend them. We are scheduled to use them on a regular basis.
Description of Work: For the first time in my life, we decided to hire a cleaning service for our fairly large home. My neighbor uses The Maids and has been very satisfied with them. I called for an estimate. Within a few days, The Maids were scheduled to do a deep cleaning on our main level. Two weeks later, we scheduled them to deep clean the upstairs bedrooms and lower level living area. We wanted a thorough housecleaning; window shutters, kitchen, bathrooms, ceiling fans, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

LINDA G.
07/2007
1.0
house cleaning
  + -1 more
I had an emergency call while talking to them. I told them I would call them back. I called them twice, but they never returned my calls. It has been over two weeks.
Description of Work: I called to have them give me an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Maids of Kansas City
We are sorry you were not able to get an estimate. I think you might be confusing us with another provider.

LESLIE C.
10/2006
5.0
house cleaning
  + -1 more
I consulted with Angie's List and found The Maids. I visited their website, was very impressed, and gave them a call. I got an appointment for housecleaning the next day. The ladies arrived on time and did a great job. They wore booties to protect the floors and worked hard. I work at home and did not feel they were noisy at all. They kept their talking to a minimum to communicate about the task-at-hand. They did their job in a timely manner and with great efficiency. I look forward to having them clean every two weeks. I highly recommend them from this initial visit.
Description of Work: I visited their website, was very impressed, and gave them a call. I got an appointment for housecleaning the next day. The ladies arrived on time and did a great job. They wore booties to protect the floors and worked hard. They were very thorough and worked well together, checking in with me periodically to make sure I was satisfied. I work at home and did not feel they were noisy at all. They kept their talking to a minimum to communicate about the task at hand. They did their job in a timely manner and with great efficiency. I look forward to having them clean every two weeks. I highly recommend them from this initial visit. Their website is also comprehensive and shows the client what to expect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JONATHAN L.
06/2006
5.0
house cleaning
  + -1 more
They came close to the time they said. They did very good work. The cleaning ladies did break a light fixture. It was fixed the day after. Manger came out and did the repair.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390
    • 1(current)
    • 2

Contact information

1015 Gentry St, Kansas City, MO 64116

www.maids.com/146/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning

FAQ

The Maids of Kansas City is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Maids of Kansas City accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Maids of Kansas City offers free project estimates.
No, The Maids of Kansas City does not offer eco-friendly accreditations.
No, The Maids of Kansas City does not offer a senior discount.
No, The Maids of Kansas City does not offer emergency services.
No, The Maids of Kansas City does not offer warranties.
The Maids of Kansas City offers the following services: Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services

Contact information

1015 Gentry St, Kansas City, MO 64116

www.maids.com/146/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed