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Stellar Home Services

House Cleaning, Animal & House Sitting, Oriental Rug Cleaning,

About us

At Stellar Home Services, we aim to uphold the highest standard of excellence and professionalism in the services we offer, and in every aspect of the work we do. The members of our team are well trained and qualified to meet all your needs, dedicated to reliable and skillful performance on the job. We offer deep cleaning, post-remodel or construction cleaning, rental make ready cleaning, and housekeeping services.

Business highlights

9 years of trusted experience

Services we offer

We offer professional cleans customized according to the customers needs. We also offer housekeeping services which include laundry, changing bed linens, dishes, organizing, and tidying. We also offer rental make ready cleans and construction cleaning. We also offer commercial cleaning to small businesses.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 38 reviews

Ann T.
09/2019
5.0
house cleaning
  + -1 more
They were able to get me on the schedule quickly. Wendy arrived as scheduled. She was very professional and did a great job to clean up a very dirty house. Also, their reminder and billing systems are very good. I will work with them again.
Description of Work: Last minute housecleaning for unexpected house guest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Curt S.
02/2019
5.0
house cleaning
  + -1 more
AWESOME!!!! Susannah and Wendy did an INCREDIBLE job!! Susannah came to our home and discussed everything we needed done for our deep clean. She gave us an estimate and we scheduled for the following week. They were on time and professional—our home looks wonderful!!!
Description of Work: DEEP clean! We are getting ready to put our hike on the market and we needed help getting it “show ready”.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Stellar Home Services
Thank you [Member Name Removed] for the Stellar review! We really appreciate the opportunity to clean your home. It is our deepest desire to make your home a wonderful and clean place to live. We strive to provide the best customer service and communication. Thank you for letting us clean your home!

Kurt K.
12/2018
4.0
house cleaning
  + -1 more
We're very conflicted about this company. They did a fantastic job in their cleaning. And we are so pleased with how gorgeous everything looks and how thorough they were. But their pricing and professionalism is concerning. They came to get a tour of our house and gave us a price for the cleaning. We scheduled the cleaning for 2 weeks later. But then they raised the price towards the end of the day they actually came to clean because it was taking them longer than they thought it would. We shouldn't have to pay for their poor estimation skills. They also didn't finish in the time they thought they would and had to come back a second day which was a bit of an inconvenience too. Yes, we had just had our air ducts cleaned (which is one of the reasons we had them come), but it turns out our air ducts weren't really even that dirty so they can't say it was because our house was much dirtier than when they came for the estimate (and more importantly they were aware that they were coming after an air duct cleaning). And yes we do have 2 dogs as well, but again this is something they knew when they gave us the price. And of course our house was dusty and such because we didn't cleaned since we knew they were coming (i.e. not dusted, vacuumed, cleaned the bathrooms, etc.). So they need to work on better estimating time and workload when giving a price so prices don't suddenly change on the client (or set the expectation upfront that the price could change once they're finished). More concerning, though, is that one of the workers (not the owner) started to complain a lot around us about how she didn't want to clean anymore and was tired, etc. and wanted to be done which makes you wonder how thorough of a job she was doing at that point. And then, when they came back the second day to finish up, we heard them talking about how much our house used to stink and how much better it smelled. That's a bit insulting and something you just don't say around your clients regardless of how you feel. So would we hire them again? We're not sure. We like that they are locally owned and not a big franchise. And even with the last-minute price change, it is still somewhat reasonable for the quality you get. The actual work done was excellent, but the other aspects are troubling. (I went ahead and put "No" for hiring them again. Wish they had a "maybe" option!) (For reference, we have a 2 story house with finished basement. 3 full baths and 2 half baths)
Description of Work: Whole House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$300

Justine D.
10/2018
5.0
house cleaning
  + -1 more
I could not be happier with the service provided by Stellar Home Services. My home looks amazing and the attention to detail really makes a difference. I would absolutely recommend this service for all your cleaning needs! 10 out of 10 for sure!
Description of Work: House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
Thank you [Member Name Removed] for the Stellar review! We love providing great quality and making your home more pristine and beautiful than we found it! Thank you for the opportunity to serve you and we look forward to cleaning your home in the future.

ROSE A.
08/2018
5.0
house cleaning
  + -1 more
Great. She did a good job vacuuming.
Description of Work: Overall house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Stellar Home Services
Thank you [Member Name Removed] for allowing us to clean your home. We strive to do our very best to make your home a more beautiful and comfortable place to do every day life! We appreciate your business and look forward to serving you again in the future for your housecleaning needs.

R K.
04/2018
5.0
house cleaning
  + -1 more
I can't say enough about the quality of work done today by Stellar Home Services. After a series of home repairs, our house was really dirty and dusty. Our grandbaby (and parents) arrive tomorrow for their first visit so we were really concerned to get it childproofed and clean. It is wonderful to have the whole house sparkling clean at one time - much better than I could have done - like a super spring cleaning. Everyone from Stellar who worked on the project did an outstanding careful job. The entire crew was excited to help us. I will definitely hire them again - we have another dusty repair job scheduled which will need to be cleaned, and then hopefully we can set up a regular schedule. I highly recommend their work.
Description of Work: Deep house cleaning after home repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
What a pleasure to make your home beautiful! It is our hope that we can leave your home wonderful, beautiful, and clean every time we come! Thank you so much for allowing us to clean your home. We definitely look forward to bringing Stellar Services to you again.

Britton B.
04/2018
5.0
house cleaning
  + -1 more
Love love love when these guys come & clean my house. Started out as a “spurge”. I’ve been so happy with it and it has been really reasonable, that I treat myself once to twice a month! It has really decreased and improved my life & hectic schedule. Highly recommend.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
We are so pleased that we could make your home a better place to live. It is our desire to do a STELLAR job every time we clean your home. Thank you for your business!

Britton B.
03/2018
5.0
house cleaning
  + -1 more
Always looks great. Super friendly & professional. Worth the money & surprisingly affordable for the quality.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Stellar Home Services
Thank you for letting us come into your home and beautify it! It is our pleasure to clean your home. We are pleased that you are more than satisfied with the service we provided you!

Kimberly R.
02/2018
5.0
house cleaning
  + -1 more
Susannah was able to fit us in on very short notice for a move out clean, and not only did she get it done in time, she got it done well! The house looked incredible; the payment was easy (and under budget).
Description of Work: Move out clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Stellar Home Services
So glad we could serve you well and do an incredible job making your home beautiful! We love it when we have the opportunity to make a home clean and leave people with something they can be proud of and that we can be proud of as well! Thank you for letting us clean your home!

Maggie S.
02/2018
5.0
house cleaning
  + -1 more
Very well. So pleased, as always, with the standard of cleaning and all the details. They are friendly, professional, and trustworthy, and are always willing to do the things I ask for. I work from home, and so I’m usually in the house when they clean. They are flexible to work around what I’m doing that day. I have my house cleaned every two weeks. I always look forward to a fresh, clean house after the ladies have been through and done their magic.
Description of Work: House cleaning throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Stellar Home Services
It is with pleasure that we are willing to do things that really are helpful to you. We are so grateful for having the opportunity to clean your home and make it beautiful and enjoyable to live in.

Maggie S.
01/2018
5.0
house cleaning
  + -1 more
Wonderful! Stella's staff are wonderful people and high-quality, professional cleaners. My house sparkles after they leave. They work to high standards and work with me on specifics that I request. I'm happy.
Description of Work: Full house clean all rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Stellar Home Services
Thank you so much [Member Name Removed] for the review! We strive to deliver Stellar services and we train our employees to have a high standard of excellence. We are bringing home and making beautiful! We appreciate your business and want you to feel like we care for you as much as we care for your home.

Stephanie S.
12/2017
2.0
house cleaning
  + -1 more
Very well at times. However, items were broken that could not be replaced and when a concern was brought to the owner’s attention they agreed to a credit for our NEXT clean. As soon as we paid for the current clean it was decided they were too busy to continue cleaning our home. This is a good service for a quick surface clean, does not deep clean bathrooms, floors, or baseboards as agreed to.
Description of Work: Housecleaning every 2 week’s for the past 4 months.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$100

Response from Stellar Home Services
Unfortunately this review was written as a spiteful attack and does not contain full or accurate information and we are always open to client feedback. The one item that was broken was a chipped coffee mug that we gave full compensation for even though we could have left it and not mentioned it at all. The "concern" she refers to was the master shower which would have needed bleach (which we don't use) and a long period of detailed work with a toothbrush and Q tips. All this would have needed to be done at an extra charge however we agreed to give a discount since she was dissatisfied. We showed up for the discounted clean and this client failed to provide a mode of entry and was unable to be reached. We were unable to reschedule the clean due to our staff and schedule being maxed out for the holidays.

Maggie S.
12/2017
5.0
house cleaning
  + -1 more
Great! I love Stellar Cleaning and always look forward to my two-weekly clean. Our house is beautiful and sparkling when they have finished. They take care of so many details.
Description of Work: Regular house cleaning - kitchen, living rooms, bedrooms, bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Stellar Home Services
Thank you [Member Name Removed] for your Stellar review! We are so happy to hear that you have been happy with our services as we continue to clean your home. We are hear to do the best job possible on your home!

Donna S.
12/2017
5.0
house cleaning
  + -1 more
The associates are friendly and professional. The products they use are high quality and they do a phoenomenal job. Ours is not an easy clean with a dog and long haired cat. Trustworthy.
Description of Work: Deep cleaning and regular cleaning maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
Thank you for sharing! Yes, we are so thankful that you feel you can trust us! That is SO important and we want to make sure you feel confident and safe with us entering your home even when your not there. We’re are so happy that you feel we do a good job! Thank you!

Jerri G.
10/2017
5.0
house cleaning
  + -1 more
They always do a great job. Very accommodating to special requests. Professional.
Description of Work: Housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Stellar Home Services
We appreciate your complement about us doing a great job! We really do want to do a good job and correct the things that we need to make the cleaning experience a stellar one! Thanks for the review! It’s wonderful to have loyal customers like you.

Barbara C.
10/2017
5.0
house cleaning
  + -1 more
I started having them clean regularly. Susannah, Michael, and their team are very thorough and professional. I especially appreciated their making a special trip to return something that had been misplaced. I like being able to communicate via text. I'm glad I'm working with them!
Description of Work: Housecleaning - the usual vacuuming, dusting, mopping, etc. etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
Thank you for your feedback! We really want to be fully transparent and honest and are happy that we could go out of our way to do the right thing.

Britton B.
10/2017
5.0
house cleaning
  + -1 more
This is the second time that I had them do a full house clean. Very very happy. I have 3 dogs & they did a great job.
Description of Work: full house clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
We pride ourselves in doing a good job every time and a normal clean to us is a deep clean. If you are ever not satisfied please let us know.

Britton B.
10/2017
5.0
house cleaning
  + -1 more
Great. Very happy. Will have them back again.
Description of Work: Whole house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
Thank you for your feedback. We are glad that you had your house cleaned well! We look forward to cleaning your home again and doing a stellar job :)

Maggie S.
10/2017
5.0
house cleaning
  + -1 more
Excellent! I came home to a wonderfully clean house - everything dusted and polished (bookshelves, coffee tables, dining room table/chairs, desks, bedroom furniture etc.), rugs vacuumed, hardwoods and tile floors swept and mopped, bathrooms cleaned top to bottom, all blinds dusted. Kitchen counters, appliances, cabinets, sink, etc - all spotless. Every room was tidier and more organized than when I left.
Description of Work: Two-weekly house clean: kitchen, two living areas, basement den and office, 3.5 bathrooms, bedrooms, hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Stellar Home Services
Thank you [Member Name Removed]! We really appreciate your business ! Our goal is to do a great job every time...it really is! Glad you are happy with the service we provide!

Britton B.
10/2017
5.0
house cleaning
  + -1 more
Great! So happy. It is so nice to have help once a month to get things cleaned up that I don’t do on a day to day basis.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
We strive to provide the best service we can and want to do our best. Thank you for letting us clean your home and being a valued customer!

Britton B.
10/2017
5.0
house cleaning
  + -1 more
Great! Looks so good. They get all the things I don’t want to do done.
Description of Work: Once a month while house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
We are so glad that we could serve you and do a good job cleaning your home. It is a pleasure to continue cleaning your home.

Warren P.
08/2017
5.0
house cleaning
  + -1 more
They have been cleaning our house now for a few weeks and have done an excellent job. They are extremely thorough and don't rush through to get to the next house. The crew is very professional and cleaned stuff that we didn't even think of. Our house has never been cleaner! They also show up at a specific time instead of giving us a long window which is really helpful. I would highly recommend Stellar.
Description of Work: Cleaned our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stellar Home Services
Awesome so glad to hear that you are pleased with the service that we bring! We really strive to do a great job and want to know ways that we can improve our quality and services. We want to make the cleaning experience a stellar one for you! Thanks so much for the review!

Jules G.
08/2017
5.0
house cleaning
  + -1 more
Left the place spotless. Highly recommend!
Description of Work: They did a move-out clean of a town home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Stellar Home Services
Thank you so much for the review [Member Name Removed]! We appreciate your business and we will continue to do our very best to provide you with high quality cleaning service. Thank you for trusting us to clean your home on a consistent basis!

Caleb D.
06/2017
5.0
house cleaning
  + -1 more
Everything went flawlessly. Will hire again. Thank you!
Description of Work: They cleaned my house and were very easy to work with. They were flexible with all the cleaning requests that i had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Stellar Home Services
Thank you so much for your business! We strive to do the best cleaning job we can each and every time! Look forward to working with you in the future!

Pamela D.
06/2017
5.0
house cleaning
  + -1 more
I would certainly recommend. This is a family business and the ethics are good and reliable.
Description of Work: I needed a custom home clean done at a rental house and the team was flexible and diligent to get everything done and looking good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Stellar Home Services
We really enjoyed cleaning your home! When you clean a home and you do it, because you enjoy it the work will be done better and the house will be cleaner. Thank you for choosing Stellar Home Services!
    • 1(current)
    • 2

Contact information

800 E 101st Ter Suite 350, Kansas City, MO 64131

http://www.stellarhomeservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Animal & House Sitting,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning

FAQ

Stellar Home Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Stellar Home Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Stellar Home Services offers free project estimates.
Yes, Stellar Home Services offers eco-friendly accreditations.
No, Stellar Home Services does not offer a senior discount.
No, Stellar Home Services does not offer emergency services.
No, Stellar Home Services does not offer warranties.
Stellar Home Services offers the following services: We offer professional cleans customized according to the customers needs. We also offer housekeeping services which include laundry, changing bed linens, dishes, organizing, and tidying. We also offer rental make ready cleans and construction cleaning. We also offer commercial cleaning to small businesses.

Contact information

800 E 101st Ter Suite 350, Kansas City, MO 64131

http://www.stellarhomeservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM