STARR SIDING & WINDOWS

Ozzie showed up on saturday morning for my estimate. He was right on time and gave the estimate there on the spot. The quote was reasonably priced for the work to be done.

ON OCTOBER 27, 2005, I TALKED TO OZZIE ON THE PHONE AND REQUESTED A QUOTATION TO REPLACE SOME GUTTERING ON MY HOME AND TO INSTALL A LEAF PROTECTION SYSTEM. HE TOOK NOTES AND SAID HE WOULD GO BY THE HOUSE AND CALL ME BACK WITH A QUOTE. EVEN THOUGH WE DID NOT SET A TIME FOR THE RETURN CALL, IT IS NOW 11/21/05 AND I HAVEN'T HEARD A WORD. THIS IS, IN MY ESTIMATION, A LESS THAN DESIRABLE RESPONSE, AND I AM NOT INCLINED TO HIRE SOMEONE LIKE THIS TO DO ANY WORK. ESTIMATED COST WAS $400.

THEY WERE SO GOOD. THE OLD WINDOWS WERE REALLY BAD. THEY INSTALLED NEW WOOD AROUND THE WINDOWS BECAUSE OF WATER DAMAGE. THEY EVEN SAID THEY WOULD STAIN THE WINDOWS AFTER THEY WERE INSTALLED. THEY WERE EXCELLENT! WE HAVE HAD A BAD EXPERIENCE IN THE PAST WITH A WINDOW INSTALLATION COMPANY THAT WANTED US TO PAY HALF THE MONEY UP FRONT AND WANTED THE OTHER HALF THE MINUTE THE WORK WAS DONE. THIS COMPANY ONLY REQUIRED HALF OF THE MONEY UP FRONT. THIS COMPANY FINISHED ON A THURSDAY AND DIDN'T COME BACK FOR PAYMENT UNTIL THE FOLLOWING TUESDAY. I THOUGHT THIS WAS NICE BECAUSE IT GAVE US A CHANCE TO LOOK OVER THE WINDOWS AND BE SURE WE WERE SATISFIED. WHEN WE RECEIVED ESTIMATES FOR THIS JOB, THE OTHER COMPANIES TOLD US WE COULD DO SOME OF THE WORK BEFORE THEY STARTED. THIS COMPANY WAS THE ONLY ONE THAT SAID THAT THEY COULD DO ALL OF THE WORK INVOLVED. I TOLD THEM THAT THIS IS THE REASON THEY GOT THE JOB. WE FEEL THAT THEY REALLY WENT ABOVE AND BEYOND IN DOING THIS PROJECT.