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SEARS

Appliance Repair, Carpet Cleaning, Home Warranties,

Reviews

4.315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
13%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-15 of 15 reviews

Peggy B.
10/2017
1.0
appliance repair
  + -1 more
Sears Home Improvement came to my house, the guy who came get some initial measurements & provided price quotations, and mentioned about a home improvement loan that I might be entitled, they asked me to sign some paper which i thought it was for the home improvement loans, but after a few days some guy from Sears called for final measurement before they do the job; I said hold on, because i haven't decided to get Sears to do the job, a sort of a misleading work by Sears Staffs, & i was very clear with the lady, that i was not decided yet if i'm going with Sears for the job; and that i have other 3 contractors that i have called up for estimates. the next thing i know that i was signing for a home improvement loan application, but instead the lady having me signed a contract to start the home improvement job.
Description of Work: Home Improvement Project - Carpet & Flooring

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
punctuality
4.0

$14,000

Stephen G.
08/2017
4.0
appliance repair
  + -1 more
No issues with the services provided. Would hire again
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie H.
08/2017
4.0
home warranty companies
  + -1 more
They are really doing a great job.
Description of Work: Repair of my microwave.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$35

Joe B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
There were 3 guys. They were good. They were actually really good. As a matter of fact I want them to come back, because I have an extended service plan where they could come out and do all the annual check-up on it and I actually wanted them again. I guess the price was nice. This kind of house is so big, so I needed a big unit. They did a good job. Still working.
Description of Work: I had a new high efficiency furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Richard B.
07/2017
5.0
carpet cleaners
  + -1 more
Very professional, fast, and well done. Got out a few paint stains.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Valerie C.
06/2017
5.0
heating & air conditioning/hvac, home warranty companies
  + 0 more
I have a home warranty with sears.
Description of Work: They just do the annual check up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Robin W.
02/2017
5.0
carpet cleaners
  + -1 more
Todd did a great job. He was very professional and answered all my questions about carpet maintenance.
Description of Work: They cleaned my carpets, make sure you ask for Todd.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sherri J.
09/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan T.
08/2016
4.0
replacement windows
  + -1 more
It was very, very, very complicated to reach the right person but once I got the right person, they fixed it very efficiently. It was just very, very difficult to get through their pre-screening process. It was ridiculous. There is a warranty on this kind of stuff and they would do everything they can not to honor the warranty. The people that actually did the work were fine. I will use them again. I am kind of stuck when the only people that will work on my windows are the ones who put them in.
Description of Work: I have new energy efficient double-pane windows all throughout this house and some of them were done by Sears. I had to get one of them repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

ROSE A.
06/2015
5.0
appliance repair
  + -1 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

mitesh S.
07/2012
5.0
water softeners
  + -1 more
Their service was pretty good. They were on time and did a good job. We had a service call a few months back and the technician who came out was pretty professional and did a good job.
Description of Work: I bought a water softener from Sears and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

MARY JO M.
04/2004
3.0
carpet cleaners
  + -1 more
I HAD TO HAVE TWO ROOMS DONE AND THEY CLEANED THEM VERY WELL. THEY WERE VERY COURTEOUS.
Description of Work: I HAD MY CARPET CLEANED.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$60

JASON B.
02/2004
5.0
photographers
  + -1 more
HAVE ALWAYS USED SEARS FOR MY SON. HE IS 3 YEARS OLD NOW. PRICES ARE REASONABLE, AND SERVICE IS TYPICALLY OUTSTANDING.
Description of Work: CLASS AND INDIVIDUAL PICTURES FOR PRESCHOOL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

01/2004
5.0
auto repair
  + -1 more
DIDN'T HAVE AN APPOINTMENT, BUT THEY GOT ME IN AND OUT QUICKLY. FRIENDLY AND FAST SERVICE.
Description of Work: REPLACED WINDSHIELD WIPERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21.95

LAURA R.
01/2004
3.0
car tires
  + -1 more
THEIR PRICES WERE GOOD, BECAUSE OF PRICE MATCHING, BUT THEY WERE RUDE. THEY ALSO TOOK WAY TOO LONG TO SWITCH FOUR TIRES.
Description of Work: PURCHASED TIRES AND HAD THEY PUT ON.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
punctuality
3.0

Yes, I recommend this pro
$380

    Contact information

    5600 BANNISTER BLVD, Kansas City, MO 64137

    WWW.SEARS.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Carpet Cleaning,
    Home Warranties,
    Heating and Air Conditioning,
    Windows,
    Water Filtration and Softening,
    Photography,
    Auto Tires,
    Auto Service

    FAQ

    SEARS is currently rated 4.3 overall out of 5.
    No, SEARS does not offer free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.

    Contact information

    5600 BANNISTER BLVD, Kansas City, MO 64137

    WWW.SEARS.COM