Rosehill Gardens

I would use them again in a second.

They stand behind what they do. I had a few little things 4 years later and they came and took care of it, no charge. It's an hour and a half drive. They came down with a semi replaced 5 trees. I had some patio pavers that weren't quite right. They fixed all those. They are just the best of the best. They've been doing this a very long time. In this case you get what you pay for. Even the owner of the company who is not normally involved, called to see if we were happy. I was very impressed with all that.

They do excellent work. They are the best in the country. 2 trees were dead and one didn't look as good as what it should. They replaced them at no charge. They have 9 professional landscape architects and they do excellent work. Their personnel are professional with a degree in landscape architecture and they do good work. My favorite thing about this company is their creativity, their quality and their followthrough.

Their lawn maintenance "service" has been spraying my lawn this year. I've had 3 visits from them. The first visit, they killed a couple of patches of grass and killed the front of one of my large bushes. I had to cut it back to get rid of all the dead branches. The 2nd application cost me a whopping $186.00, And again they left a couple of dead patches. But this last time, they sprayed a fungicide and pretty much killed my whole lawn. It was one of the best lawns in the neighborhood and now it is by far the worst. And it is DEAD, not dormant. I have sent them a letter and will wait to see how they respond.

We have used them for four years. We have a contract with them. We're very happy with them. They have been excellent to work with. They come out and do the lawn. It looks green and nice. We have not had problems with bugs since they took over. I like the results. When they come they leave a note of what they did. Everything looks incredible.

Professional installation. I wish they would have called the night before to let us know they were coming, so I could have been home to make suggestions. They made the mulch bed too big, with not enough plants, and the sod area could have been smoothed. However, it was the plan that I approved, so they did exactly what was on the plan. It just didn't look that great when installed, which is more my fault than theirs. They were quality plants and quality work - the only problem I had was with the design, which I should have looked over more carefully. They did send someone out and offered to redesign it for a small fee, which was great. This is a quality company that I highly recommend.

I had told them when I asked for the quote that I did not have much luck with plants, so anything that was planted, had to be hardy. They quoted a magnolia tree, hydrangea's, boxwoods, linope, drift roses, and sky pencil holly. They also did low voltage lighting, with controls moved to our garage, steel edging, potting soil, and mulch. They removed much of the clay that was not allowing things to grow. The transformation was done quickly and efficiently. The lighting was beautiful. However, very quickly, a rose bush, one Boxwood, and one of the hydrangea died as well as one of the pencil holly. There was a statement in the contract that plants were guaranteed for 2 years. I also had questions on the plants and how to take care of them. I did not get any response to my calls from the landscape designer. I finally was transferred to Amanda, an associate of Steven's . She did come out, and replaced those bushes that were not doing well. This spring, the magnolia tree, and a different rose bush were not growing, and one of the pencil holly was dead. I called Amanda and asked questions about the magnolia tree, why it was not losing it's leaves, as well as not growning new leaves. Also, advised about the rose bush and holly pencil. We could not be home when she came to look at the plants. She did not e-mail us or call us about follow-up. One morning, 3-4 weeks later, planters showed up and replaced both the holly bushes, with no intention of telling me they were outside. However, I was home, and was able to ask someone who was, I thought, a supervisor about the rose bush and magnolia tree. I was told the rose bush was alive, and would grow. I acknowledge that It is at the side, so is not that noticeable. The magnolia tree would grow new leaves, as well as flowers. The gentleman told me they were irritable - like in finicky. Prior to this, I was told by another employee that pencil holly just dies for no apparent reason, and they would not use it. I feel that Rosehill Gardners, in this instance, did not listen to my concerns about needing plants that were hardy, and never gave me any information on how to care for the plants they did use, even after repeated requests. They also did not contact me about when they were coming to plant or re-plant items. I was told about their maintenance contracts. However, I felt it was very expensive for what was offered. I declined the contract.

They are professional, arrive on time, are flexible and very affordable. They take good care of our sprinkler system every season.

They were fantastic. They had a great price and did great work. I will absolutely use them again and would also recommend them.

The wall looks nice with natural stone material used. It took three times for Rosehill to come out to finish the job to my satisfaction and to fulfill the terms of the written contract. But they would respond to emails and calls quickly and schedule someone to come out to fix the issue. In the end, it took a few weeks to complete, but the wall looks very nice. I kept final payment until all work was complete and they were OK with that. I would recommend you take the quote sheet and ask for the back copy that has all the terms and conditions. Read it carefully. Also, what I did is attach my own terms and conditions for them to sign and they were OK doing that (not all companies will do that). I also negotiated for a 5-year warranty, not the standard 1-year, and they did that also. They also negotiated on final price. Overall, it all worked out well in the end and the wall looks nice.

Gary Lueckenotto is a fabulous landscape designer. He oversees the actual work and guarantees the results. If any plants do not thrive he has replaces them. He considers all aspects of the design including irrigation and drainage. Quality of plants, trees and shrubs is excellent. My only suggestion for improvement is to keep the customer informed if the schedule date is delayed because of weather or demand.

Called and set up an appointment. Met with the guy, believe his name was Mike. Told him what we wanted to do which was basically create mulch beds in out backyard and trees for privacy. Seemed all good and was told I'd have something back by the end of the week. A month later and nothing..... If you aren't going to follow through, please do not waste my time.

They were just very helpful. They had an idea of what I needed what kind of plants I needed to buy for this area. They were pretty knowledgeable and personable. They have a very nice selection and I don’t have any complaints with whatever I purchased from there. They have some plants that you cannot find around here. So it was a little more expensive too. If you want the plants like I did you need to pay the price even more expensive than for helping. So I would say that the price is a little on the pricey side but it was worth it.

Our landscape architect was Amanda. I would not have completed the project without her. She worked with us on the design, both what we wanted & scaling back to what we could afford. She created & gave me the actual blueprint designs, too...didn't wing it onsite with a 5 minute input into a computer program like so many of them do. When it came to the landscape install, she was there, on site. She also met with us and both the patio & deck contractors as we made decisions with them. As with all projects, there were frustrations. But, with Amanda as our contact, we worked through all of them. Again, if I would have had to deal with all the different departments at Rosehill, plus two other companies, on my own...I probably would have just given up along the way. And as the project completes, I'm so glad we stuck with it.

We had a great experience during the planning phase. John had great ideas, listened well, and produced a reasonably priced plan. The quality of their product is excellent. We only lost two trees over the scorching hot summer. I do wish they had communicated when they were coming to complete the work each time. I know it is difficult to plan, but there were last minute decisions to be made, or layouts to be approved before the plantings went in the ground and I never knew when they would arrive. Also, we had some minor changes from the original estimates that were not corrected on the final invoice and I had to call accounting. Overall, a great experience. Just wish the communication was better.

The last job went very well. I am very pleased with them. They are good, very professional, courteous and friendly. They will answer questions if you have any. It’s the whole nine yards and I have had a very good experience with them. I need someone that helps keep the place green. So, I would definitely use their services in the future too.

They were really willing to work with you on price. They were easy to work with. I would use them in the future.

I've had a great experience with them. They are honest and trustworthy. They did a great job and I was happy with the service. They have a lot of experience in landscaping so I called them.

They did a good job. I’ve had delays in getting some of the plants that didn’t take replaced. The individual who was my contact person left the company and no one told me about that which was a little frustrating. Overall, it was still a good experience.

They were professional and top notch.

This is a very good company. They have given us a very good service. They come out four or five times a year to prune, trim hedges, and all of that.

They were professional, responsive and punctual. The quality of the work was very good and I was satisfied with their service.

Their communication was poor. We scheduled with them and never heard from them. I had to finally call them and ask when they were coming. They were very nice when I called but I felt that they should have informed me when they were coming. When they arrived, they didn’t ring the doorbell or anything and just went about doing the work. They didn’t tell me when they were done, so that I could look at it and check if they had done all the things that I wanted done. In fact, they hadn’t done everything that we had talked about and they did some of the things that I didn’t want them to do. I had some mints planted and I had specifically told them that I wanted the mints to stay, and they removed it. I paid $50 for the Roundup herbicide so that they could get rid of the weeds on the rocks. I couldn’t tell that anything was done to it because the weeds were still there and they didn’t die, as would have happened if they had sprayed it with Roundup. I had complaints about them but they had all good feedback. It is awesome when you go in to their store. They keep their plants really great and maintain the place really well. Their own personal landscaping is beautiful. I paid them, and although I wasn’t very dissatisfied, I wasn’t happy with them either. I won’t use them again for their landscaping services but will still go and buy their plants. I actually had a lower bid than theirs and the only reason I went with Rosehill Gardens was because they had received good reviews. They didn’t even know when they were supposed to come, but they were punctual when they did come.

They are very good. They are very good to work with.

I was very happy with the quality of the work. And Will, who I worked with, was very responsive in getting back to me. My only feedback is that Rosehill should do a walkthrough with their customers before they leave the site. Because it did take them awhile to come back and do some unfinished items. I realize that this was all done during their busy period, but it would save them a lot of time in the end.