Can't use this company because I can't even get an estimate for another 11 days and I want a fence in within three weeks or so
Description of Work: I called for an estimate and a recorded message TODAY said that they are note even doing estimates until the start date of July 21st. So, this company is busy
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
Response from RHODES FENCE
Thank you for calling the Rhodes Fence Company. We apologize that we were not able to help you with your fence It has been a busy year for us.
Michael T.
06/2014
1.0
fencing
+ -1 more
I called their business number for an estimate during their business hours and only got a voice mail. Left a message with no reply. Waited since till June 13 since this is a busy time of year for fence companies. Got the voice mail again and I left another message. Again, no reply from them. Guess my business and money is not good enough for them to call me back. Will tell friends and family to steer clear of the company. To respond to the company's reply to this review. There was no message on their recording about July 21 what so ever. It is alittle hard not understand something when it wasn't on the recording. Based on their response they will never get any business from my family and friends. Just rude.
Description of Work: Missed out on 119 feet of chain link install for my yard.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from RHODES FENCE
As it states on our answering machine we are not excepting any new calls for fence proposals until July the 21st due to a high volume of sales. Were sorry if you didn't understand the message. We felt that are message was clear and we wanted to be fair to all of our customers. Were sorry for any inconvenience this may have caused you.
Marianne G.
06/2014
5.0
fencing
+ -1 more
I called Mark Rhodes in mid-May to get an estimate for removing the old fence and replacing it with a 4-ft chainlink fence. I had cleaned out as much as I could of the trees, shrubs, ivy and what-have-you that were growing through the fence but there were still several small tree trunks that needed to be dealt with. Mark came out the next day and gave me a quote to remove the fence, cut the tree stumps down to ground level, and put up a 70-ft run of 4-ft chainlink fence with a gate. I had already received a quote from another company and was pleased to see that Mark's quote was $400 less. I called Mark to accept his quote a few days later. Mark explained that they were extremely busy and that it would take a little time before he could get to my project. This was no problem for either me or my neighbor. It took about 3 weeks before Mark could make it out to replace the fence, partly due to all the rain that we have been having. On Tuesday Mark told me that he would be getting to my project this week, but he wasn't sure exactly when, because of the rain. On Thursday I received a call from Mark saying that they would be at the house in about an hour. Mark and his crew arrived an hour later and proceeded to remove the old fence and all the trees/shrubs growing through it. A few of the tree stumps were stubborn and hard to deal with because the old fence was growing through the trunks, but they eventually were able to remove all of them. Mark and his crew wasted no time getting to work and completing the job. The entire job only took a few hours, including the time they spent cleaning up the area afterwards. The new fence looks great, especially since we don't have to look at all of those trees/shrubs growing through it any more. My neighbor and I love having a gate between our properties, - now our dogs can have play-time together. If I had to list one criticism, it would be that the company is very busy right now and I did have some trouble getting through to Mark - at one point they had quit taking calls because they were so busy - but because we were in no rush to replace the fence this was not a major concern for us.
Description of Work: My neighbor (whose house backs up to mine) and I wanted to replace the fence that ran along the back of our properties. The existing fence was the original wire, scallop-topped fence that was installed back in the 50's and had several tree stumps/shrubs growing through it. We were interested in replacing it with a 4-foot chainlink fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,018
Response from RHODES FENCE
Thank you for the nice comments
Paul B.
05/2014
5.0
fencing
+ -1 more
Excellent job. This is a family-owned business and it shows. Mr. Rhodes and his sons were extremely courteous and eager to please. I asked for suggestions and they provided excellent advice and help. We had problems matching the neighbors fence and they came up with a solution. We had difficulty deciding how to work around some trees and they provided excellent suggestions. My wife and I are very pleased with the result. The fence is beautiful. They got it in early and at a very reasonable price. If you need a fence, don't hesitate to call Rhodes. You'll be glad you did.
Description of Work: Built a fence for our yard to match existing neighbors fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from RHODES FENCE
Thank You for the nice report. Were glad that your happy with your new fence. Thank You Rhodes Fence
Jennifer A.
05/2014
5.0
fencing
+ -1 more
The owner met with me personally and discussed the work. Also he suggested a design that would resist rot in the future and worked within our homeowner's association guidelines. He did a great job and was professional as well as courteous. I would work with him again and have recommended him to our neighbors.
Description of Work: Removed old damaged fence and replaced with new. Only section of fence in the back of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from RHODES FENCE
Thank you for the nice report we enjoyed building your fence. Thank You Rhodes Fence
Nicholas D.
05/2014
5.0
fencing
+ -1 more
Rhodes fence did a great job on our fence. Called them and they came out as soon as they could, to give us an estimate. It was competitive with everything else I had gotten from other companies. We liked the angies list reviews and went with Rhodes Fence. Great choice except for I waited to long to get back with them, and we had to wait a little longer to get our fence in. They just came out last Friday and set the posts and were done in a couple of hours the following Tuesday.
Description of Work: Installed 172 lf of 4ft tall fence w/ two gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from RHODES FENCE
Thank you for the nice report Sorry you had to wait a little longer then you wanted. We have been very busy this year. Thanks Rhodes Fence Co
Steven B.
05/2014
5.0
fencing
+ -1 more
went as expected; mark and his team did a great job of working with us on the design choices. once we chose the style we wanted, schedule was set for 3 weeks out which worked fine for us. they came on the day expected on time. team was efficient and removed the fence, set the posts all in one day. came back 2 days later to build the fence. left the fence line clean and neat; left the entire job site cleaner than when they arrived. team was nice and very professional. overall, a fantastic experience. would use them again without hesitation.
Description of Work: removed 165 feet of an old cedar fence and replaced with a new 6' louvered cedar fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from RHODES FENCE
Thank you for your business Thank you for taking the time to fill out the survey and for the kind remarks.
Karen F.
04/2014
5.0
fencing
+ -1 more
It was a great experience! The entire crew was professional and great to have around! They were very attentive to all of our requests and addressed our concerns immediately! I can't say enough good about them!!!
Description of Work: Removed and install cedar fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Response from RHODES FENCE
Thank you so much for your business.
Denise G.
03/2014
5.0
fencing
+ -1 more
I didn't end up using them because they are so booked out. He was very personable and very prompt with his estimate. He was really a nice guy.
Description of Work: I got a quote from Rhodes Fence.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
randy G.
03/2014
5.0
fencing
+ -1 more
Perfect job. Not only did they put up a nice fence, and fast, but they cleaned out all the brush and stuff that had gathered around the old fence. Very nice, very quick. Mark was easy to work with and was always there when we needed to talk. I highly recommend....
Description of Work: Replaced a four foot chain link fence on one side of yard with a six foot fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from RHODES FENCE
Thank you We appreciate the kind report.
Janie F.
03/2014
5.0
fencing
+ -1 more
They were great. They were very hard workers. Even my neighbors told me while I was at work, that they just continued to work, they didn't take time off. They worked really hard.
Description of Work: I used the services of Rhodes Fence. They put up fencing for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,628
Response from RHODES FENCE
Thank you so much for the nice report.
Julie H.
02/2014
5.0
fencing
+ -1 more
They did a great job. In and out in a day. Cleaned up without a trace, well, except for the beautiful, new fence.
Description of Work: Installed fence in backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Response from RHODES FENCE
Thanks for the nice report. We appreciate your business. Mark Rhodes
Cathy H.
01/2014
3.0
fencing
+ -1 more
Mark came out to look at the job within 1-1.5 hours of my phone call. During our discussion of what I wanted done, he was very negative about doing parts of it, did not offer options without being urged to, and did not provide specifics on how the job would be done. He also made several comments that I discussed with two other fence installers and they both did not share his concerns. Mark did not work up an estimate on site, but told me he would email it to me by the end of the next business day. I did not receive it. I appreciated his rapid response in coming out to look at the job, but based on the inconsistencies of our discussion and the lack of an estimate, I chose to go with another company.
Description of Work: Came to give me an estimate on removing an existing privacy fence and replacing it with a new part privacy fence and part chain link fence and repairing part of an existing chain link fence.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from RHODES FENCE
Sorry that you misunderstood my answers to your questions as being negative, But I was concerned that your fence would not be structurally sound as I had explained it to you.
Brian B.
01/2014
5.0
fencing
+ -1 more
HIs price seemed fair; he was punctual and responsive. His plan was detailed and well outlined in writing. We ended up going with another bid because we had worked with the other company in the past. I would have felt comfortable hiring Rhodes for the job otherwise.
Description of Work: Estimate was done for 500 feet of whole fence removal replacement (cedar).
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from RHODES FENCE
Thanks for the nice words,
Mike S.
01/2014
5.0
fencing
+ -1 more
We could not be more thrilled with the work Rhodes did for us! We absolutely love our new fence! Mr. Rhodes was extremely professional, on time consistently, and used quality materials. He came out within two days to assess what we had, and got back to us promptly with a bid. We looked at their work and were very impressed. They literally transformed our back yard from a corner lot with a tired old fence falling in on itself to a sanctuary where we can let our dogs out without worry. While we used the same location for our new fence, Mr. Rhodes made sure to mention that one part of it was sitting on a storm sewer (which we hadn't realized). They offered us several options. Although they made sure were aware of the implications of doing so, we decided to leave it where it was, but they made every effort to accommodate us and to make sure that we were happy with the work. They even offered to help move it if we changed our minds with minimal new materials. They did a wonderful job (in the extreme cold, I might add), and we are very pleased we chose Mr. Rhodes and his team! We will certainly recommend them to anyone!
Description of Work: Rhodes replaced our old dilapidated 4ft fence. The new fence is a 350-ft 6-foot shadowbox with gothic posts, two five-foot gates, as well as one double-door eight-foot gate. The price included removal and haul off of the old fence and did not add extra fees for any 'special' equipment such as bobcats, etc. (none were needed, anyway).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from RHODES FENCE
Thank you so much for the kind words. We appreciate your business and letting us install your fence. We are happy that you are pleased with your new fence.
IRV & SHARON B.
01/2014
5.0
fencing
+ -1 more
Workers came out on the day appointed to complete fencing along one side of our yard using remaining posts from our old fencing. They began work before I left. About an hour later I returned to find that workers had done about half the fencing with spaced slats. Due to a misunderstanding on the type of fence required, the workers needed to remove slats from a picket fencing and add more slats to provide the privacy fencing I required. Mr. Rhodes graciously stayed with the bid he gave, although more materials and work were required. I don't know how we had different ideas on the execution of the job, but Mr. Rhodes made good on my expectations.
Description of Work: Mr. Rhodes came out twice to give bids, as we had to have a tree and stump removed after his initial bid. We required a replacement fencing along one side of our yard using remaining posts from our old fencing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,228
Response from RHODES FENCE
THANKS WE WERE JUST GLAD THAT WE COULD MEET YOUR FENCING NEEDS AND THAT IT TURNED OUT THE WAY YOU WANTED. THANKS FOR YOUR BUSINESS MARK RHODES
CRAIG S.
01/2014
5.0
fencing
+ -1 more
Great job,quality materials. Only problem was the dirt from the post holes was tossed throughout the yard. When it rained the dog would have mud caked on her paws. Rohdes sent a couple guys out to clean up the yard. It helped but it will take a while for it to break down.
Description of Work: Surveyed the property, installed a 4ft cedar fence w/2 gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from RHODES FENCE
THANKS FOR THE REPORT. REGARDING THE DIRT WE ALWAYS SCATTER UNLESS THE CUSTOMER REQUEST PRYOR TO THE ESTIMATE. THANK YOU MARK RHODES
Curtis L.
12/2013
5.0
fencing
+ -1 more
We were extremely pleased with Rhodes and the outcome of the fence. The new fence looks beautiful and they performed the job on time and for a significantly lesser amount than two other quotes we received for the project. The Rhodes team was very professional to deal with.
Description of Work: Tore down an old wood fence and installed a white, vinyl picket fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from RHODES FENCE
We appreciate your business and thank you for the kind words. Mark Rhodes
Vicki W.
12/2013
5.0
fencing
+ -1 more
We received outstanding response via email and telephone. Rhodes fence provided accurate and detailed quotes, which were exact down to the final penny upon completion of the job. Provided superior follow up to insure our satisfaction and that our needs were met. We would provide Rhodes Fence as a referral to anyone including friends and family.
Description of Work: Built 5 foot Steele fence around our property with 3 gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from RHODES FENCE
We appreciate your business, Thanks for the kind words. Mark Rhodes
Judith C.
11/2013
5.0
fencing
+ -1 more
Mark came out a couple days after I called him to give us an estimate. He emailed the estimate within a couple of days. We had quotes from three or four different fence companies and Rhodes was the most reasonable as far as cost. He seemed knowledgeable and willing to do what we wanted done. We decided to add 50 more feet of chain link later on, and Mark gave us a quote right away. He did not charge extra labor for the extra 50 feet. We were very pleased with this, of course. I really liked the fact that they are a family operated business and Mark's wife was extremely pleasant. Their work was professional with outstanding quality. They listened to what we wanted and did great work. Everything went on schedule, and they finished within the week. They even worked in the rain a time or two. We are very happy with the end product. The fence looks great as far as we can tell so far. We have not inspected it in the daylight yet. We would definitely recommend them.
Description of Work: We had Rhodes Fence install a six foot vinyl privacy fence on one side of our property. They also installed over 400 feet of black chain link in our backyard, including 2 walk gates and 2 12' gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from RHODES FENCE
Thank You [member name removed] for the nice report.
Mark S.
10/2013
5.0
fencing
+ -1 more
Received the bid today, and the price sounds reasonable. Planning on having the fence completed as soon as their schedule allows, so should be sometime next week.
Description of Work: Received the bid today, and the price sounds reasonable. Planning on having the fence completed as soon as their schedule allows, so should be sometime next week.
Rating Category
Rating out of 5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,900
Response from RHODES FENCE
[Member name removed], We have no record of you calling for a fence estimate. If you would like to give us a call we would be more then happy to come out and give you a estimate. You can reach us at the office at 816-358-9996 or My cell phone 816-807-3942. Thank you Mark Rhodes
Andrew E.
10/2013
5.0
fencing
+ -1 more
We contacted Rhodes in spring (June) for a quote. They came out promptly and did the quote for us. After finishing all of our quotes and reading reviews on Angies list we decided to go with Rhodes after approximately a month (early July approximately). At that time, we let them know we wanted the fence. The rest of the summer went by without contact from them at all. My wife then called in Sept to see what was going on, and it appeared to us they may have forgotten about us. An important note however is they never asked us for any money up front. Once confirmed that it would not be to long from that point (late Sept.), we went ahead and had a survey done and got our permit from the city. Rhodes called one-stop as required. We happen to have a 8 inch gas/diesel line running through our backyard so they had to coordinate with that company while installing. They came out when that guy was available on a Wednesday. It turns out our yard is riddled with electric, cable and gas lines. Rhodes did an awesome job keeping our fence on the line by hand digging all trouble spots for all of the posts. They removed every bit of old fence. We were given no indication of when they would return to put up the pickets. It was the following Monday. That was a bit annoying to be without a fence for 4-5 days as our neighbor has a dog and we removed their fence (with permission) to put in this one. We are very happy with the end product. The fence looks great and the gates work flawlessly. They did everything we wanted including three gates and cutting a corner because of an electrical box. The crew was very nice while on site and left a clean yard when finished. We would definitely recommend them to all friends, family, and neighbors. It may require a little patience when working them, but it is worth it for the work performed.
Description of Work: Fenced in entire back yard with three gates 6ft Cedar Privacy Fairly large backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from RHODES FENCE
Thank you for the nice reviews, We apologize for the slow response time. It has been a busy summer. We appreciate your patients. Were glad that you are happy with your new fence. Mark Rhodes
Tony H.
10/2013
5.0
fencing
+ -1 more
Mark and his two sons were great to work with. Due to an altercation with our neighbors of the placement of the fence, Rhodes Fence went above and beyond to ensure we were happy with the final product. We ended up deciding to alter our original plan after some posts had already been installed and the Rhodes Fence team was very accommodating in making adjustments for our particular situation. I really liked the fact that they are a family operated business and I thought the quality of work that was completed was great. I would definitely recommend them to friends and would also use them again in the future.
Description of Work: We had Rhodes Fence install a six foot cedar privacy fence on our corner lot. We had quotes from four different fence companies and we felt that Rhodes was the best fit for us because of how personable and accommodating Mark seemed to our needs during our first meeting. He gave some good suggestions and seemed very knowledgeable and willing to do what was needed to make us happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,460
Response from RHODES FENCE
Thank you for the nice comments it was a pleasure working for your family. Thanks again. Mark Rhodes
Wayne M.
08/2013
5.0
fencing
+ -1 more
Contacted in May for bid on fence. The bid was less than Roy and. Son. Went with Rhoades. said it would be completed mid June. but they had many other fence contracts to perform so it would be later. They were not real good at keeping us updated and we called several times for updates. It is small company and I was not in hurry to replace the old one. If you are in hurry they not be for you. I just waited until they arrived. Their work was professional with outstanding quality. They listened to what I wanted and did great work. they were worth waiting for. I would highly recommend them to anyone.
Description of Work: Replaced old wooden fence with a similar one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,925
Response from RHODES FENCE
[member name removed] We do apologize that we got a little behind but we do appreciate your patients with us. Thank you for your business.
Tosha G.
08/2013
5.0
fencing
+ -1 more
The work done by Mark and his crew was top-notch. Mark worked with us on scheduling the work to be done based on our vacation and everything was completed when he said it would be. One of the requirements was for an extra large gate on one side, which they easily accommodated. We did have a concern that over time the extra weight of the door would be a strain on the two hinges. We asked Mark to add a third hinge on this large door, which he did at not additional cost. Rhodes Fence is very professional and I would highly recommend them.
Description of Work: Tear out of existing 6' cedar fence, replacement of fence with one additional gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,148
Response from RHODES FENCE
Thank You for your business and were happy that you are happy with your fence. Thanks for the nice grades.
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Service Categories
Fencing,
Fencing Driveway Gates,
Wrought Iron
FAQ
RHODES FENCE is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
RHODES FENCE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa