Services we offer
Reviews
3.56 Reviews
Showing 1-6 of 6 reviews
John K.
11/2013
custom cabinets
+ -1 moreSome of the cabinets were built to the wrong height. The cabinets were all late, delaying the project significantly and causing us many issues. When they arrived, several of the doors were wrong and had to be re-made. They "dribbled" in over a period of several days. The pantry roll out trays were the wrong length and had to be re-made, causing Mr. Remodeler to return to the site for installation several days after the rest of the project was finished.
Description of Work: They were a cabinet manufacturer and supplier to Mr. Remodeler. They came to my home and measured for a new pantry and some new cabinets.
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Elise S.
04/2011
custom cabinets
+ -1 moreAwful. Salesman/designer seemed reasonable and capable, but apparently company has ZERO communication between sales and the people who build the cabinets. They got nothing right. Nothing. I even loaned the actual sink to them to be properly fitted and I also loaned them a drawer face and a door face so they could match style, color, and finish. They did nothing right the first go around. Some of the cabinets took three tries to get close to being acceptable. In addition, when project started going badly no one would take my calls, nor reply. People did not show up when scheduled and several times, out of the blue, some workman would be at the front door with absolutely zero notice. I also caught them in stupid lies when they were trying to make excuses. I understand it is difficult to match existing cabinets, but these people were so far off the first couple tries it was ridiculous. And there was no excuse for screwing up the island so badly. On the island, when they tried to fix their inexcusable mistakes, it was a total kludge and I ended up having big rough holes cut into the insides and losing storage space and not being able to put outlets where planned. Disaster. They didn't deliver when I was told and no one even bothered to tell me. This happened multiple times. I can't say enough bad things about how this job was handled. After tons of stress and tears and TIME, they finally got a product that was close to what was designed (again, island is a giant kludge), but result is not worth the agony this company put me through.
Description of Work: Kitchen cabinets. Some of the cabinets were designed to match existing cabinets, and the island was same style, but different color than the existing cabinets.
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$5,861
Vicki L.
08/2008
custom cabinets
+ -1 morePoorly.
Description of Work: Custom Kitchen Cabinetry- The sales rep. provided drawings and a sample door front which we OK'd (as far as what a lay person knows about drawings). Process delayed from the beginning as company didn't deliver promise to provide a hinge to try to match hardware for 5 weeks. Process further delayed as the cabinets were delivered wrong twice. Delivering cabinets and taking them back resulted in some damages to wood and hinges. When owner was called regarding 2nd incorrect woodwork and was asked to come the next morning to discuss, he was rude to us. He did send someone the next AM. Total delay was approx. 6-8 weeks. Installer hung a set of cabinets to close to a window and we refused this work; they re-hung without argument. Emails and phone calls to negotiate discount for delays were not returned. Despite best efforts several doors/drawers are not flush. Drawer designs are faulty especially for large and small drawers. Company was aware of these issues but did not inform customer prior to install. After final payment requested owner to come discuss how they could improve their services but he (to date) has not even responded. Final cost was lower than original estimate due to the fact to fought for a discount.
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$29,000
03/2004
custom cabinets
+ -1 moreTHE SERVICE WAS VERY PROMPT, ALWAYS RETURNING CALLS. GREAT CRAFTMANSHIP! IT WAS CLEAR THAT THE STAFF WAS VERY TALENTED. THE INSTALLATION SERVICE WAS AMAZING!
Description of Work: THE MADE NEW KITCHEN CABINETS AND ISLAND FOR OUR NEW KITCHEN.
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Yes, I recommend this pro
$12,000
03/2004
custom cabinets
+ -1 moreHIGH QUALITY WORK. THE WORKERS WERE CLEAN AND PROFESSIONAL.
Description of Work: BUILT CABINETS FOR BATHROOM REMODELING.
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Yes, I recommend this pro
$5,000
DONALD B.
02/2004
custom cabinets
+ -1 moreBRUCE HAD THE CABINETS DESIGNED, BUILT AND INSTALLED DURING A TWO MONTH PERIOD OF TIME. THEY WERE BEAUTIFUL AND THE HOMEOWNER WAS HAPPY.
Description of Work: BUILT CABINETS AND INSTALLED THEM IN A NEW HOME. THE CORIAN TOPS WERE ALSO INSTALLED.
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Yes, I recommend this pro
$10,000
Contact information
7400 E 12TH ST, Kansas City, MO 64126
Licensing
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Service Categories
Cabinet Making
FAQ
QUALITY WOOD PRODUCTS INC is currently rated 3.5 overall out of 5.
No, QUALITY WOOD PRODUCTS INC does not offer free project estimates.
No, QUALITY WOOD PRODUCTS INC does not offer eco-friendly accreditations.
No, QUALITY WOOD PRODUCTS INC does not offer a senior discount.
No, QUALITY WOOD PRODUCTS INC does not offer emergency services.
No, QUALITY WOOD PRODUCTS INC does not offer warranties.
QUALITY WOOD PRODUCTS INC offers the following services: CABINET MAKING.
Contact information
7400 E 12TH ST, Kansas City, MO 64126