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Protection One

3.7(
3
)

Home Security Systems

About us

Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-3 of 3 reviews
Mike S.
04/2015
5.0
home security systems
  + -1 more
We have been using them for five to six years. We have cameras on the doors and windows.
Description of Work: Alarms. Home security.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Angela M.
09/2013
5.0
home security systems
  + -1 more
No compliants. Convenient, courteous.
Description of Work: Installed security system, monthly monitored
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
MARGARET F.
09/2012
1.0
home security systems
  + -1 more
I am getting ready to move and when I called to cancel the subscription they said I had a three years left on my account. I know I only signed up for a year at a time. I was told I would be signed up for one year but I was signed up for three instead. I called them to see what was going on and one of the people on the phone was very rude. They said I would have to pay the difference or get the people moving into the house to sign a contract. Or I would have to get a doctor to say that I need to be in a retirement community.
Description of Work: I had a contract with for a security system .
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$35.38

    Contact information

    PO Box 219044, Kansas City, MO 64121

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems

    FAQ

    Protection One is currently rated 3.7 overall out of 5.
    No, Protection One does not offer free project estimates.
    No, Protection One does not offer eco-friendly accreditations.
    No, Protection One does not offer a senior discount.
    No, Protection One does not offer emergency services.
    No, Protection One does not offer warranties.

    Contact information

    PO Box 219044, Kansas City, MO 64121