Do not consider using this firm. They do not professionally perform the work that they are hired to do. We have hired another firm to re finish the kitchen cabinets. Osage damaged our built in microwave oven and they continue to promise that they will be out to repair. I am certain that we will never see them again. Do not consider this firm for any work. RUN!
Description of Work: They were hired to re finish our hardwood floors and our kitchen cabinets.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$3,334
Nicholas A.
02/2012
4.0
flooring contractor
+ -1 more
They were the best price but probably not the best quality. It was an ok value but they were not very detail oriented.
Description of Work: They refinished a staircase and hallway floor.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
$1,800
audrey J.
11/2009
1.0
carpet cleaners
+ -1 more
Horrible, I would never recommend this company. Please save yourself the hassle and use another company
Description of Work: They never showed or called and when this was brought to the attention of the owner he just shruged it off as no big deal and offered no compensation. After numerous calls to the owner he said they could set up another appointment for a week later.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
audrey J.
11/2009
1.0
upholstery cleaning, air duct cleaning
+ 0 more
Worst company I've used in years!
Description of Work: Never called, never showed. Use another company!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Owny A.
05/2008
2.0
air duct cleaning
+ -1 more
I moved in to a pretty big house, pretty old, and needed the dryer duct cleaned. Osage Cleaning just happened to be my immediate choice cause I needed the service and their ad was just sitting on the value-mail thing, so I called. Also wanted air duct cleaning, so might as well do it at the same time. They have coupon $49 for the first 10 vents and $35 for dryer duct. The guy came, gave estimates of $590. Situation was, I had other people doing work at the house and it was hectic, so I didn't really put a lot of thought prior to making decision. So we went ahead and do it, took about an hour and a half. He did get some pretty nasty dust and mold and stuff out of the vents, but I noticed it wasn't really thorough cleaning. He also made me buy all this extra stuff that I just realized I don't need, and those stuff cost more than the duct cleaning itself (the cleaning was only $200). Again, it was my mistake for not doing proper research before paying for their service. The cleaning was OKAY, I can't say its really good, but nothing too bad about it either. But the fact that they rip us off with all the extra stuff we didn't need is a warning sign, showing that they are all about making money and not being truthful about what we really need and what we don't. The next day, I found out that they actually overcharged me for the service. The excuse was because the vent was longer than normal. Regardless, the "boss" whoever that was, told me he would send refund check. Still waiting on the check now. I need carpet cleaning service, but will NOT use their service for it.
Description of Work: Air Duct Cleaning, Dryer Duct cleaning, Furnace Cleaning, Electrostatic Air Filter, Sanitize, Main Trunklines, etc. etc.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$600
BRENDEN M.
08/2006
1.0
air duct cleaning
+ -1 more
The overall experience was horrible. I was unable to find their business address, so the only way to contact them is via phone. They did not respond in a timely manner and were not truthful.
Description of Work: We received a coupon in the mail for air duct cleaning. Per the coupon, I estimated the costs to clean all of our vents would be around $225. They showed up to give us an estimate, which came to $750. They do not disclose the numerous other fees and surcharges involved in the process on their coupons. As I was not prepared to spend $750, the representative said he could clean the furnace and install an electrostatic filter. I agreed to both. He spent about five minutes vacuuming the furnace and told me the filter would arrive in about a week. The cost for this was $194. After two weeks, our filter still had not arrived. I placed 3-4 calls to Osage Cleaning the next two weeks and was told the filter had been shipped. The filter never showed up. After a month of messing with them, they finally agreed to refund the filter cost of $119.
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Service Categories
Air Duct Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Carpet Cleaning
FAQ
Osage Cleaning is currently rated 1.9 overall out of 5.
No, Osage Cleaning does not offer free project estimates.
No, Osage Cleaning does not offer eco-friendly accreditations.
No, Osage Cleaning does not offer a senior discount.
No, Osage Cleaning does not offer emergency services.