We have the experience and dedication to get the job done right! Specializing in Commercial,Apartment Move-in and Move out,Construction cleaning and
House cleaning services. We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Business highlights
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Services we offer
Residential and Commercial cleaning services, apartment cleaning, construction cleaning, move-in & move-out cleaning, deep cleaning, carpet cleaning, interior window cleaning
Services we don't offer
Don't see your need on our list of services? Give us a call to further discuss your needs!
My initial deep clean took about 2 hours. Things like emptying the trash, doing dishes, and emptying the coffee pot from that morning weren’t included. I had just vacuumed and swept the whole house the day before Anthony came—so I felt like those basic things could have been done easily. Anthony asked what area I wanted to focus on, and I said the tub. The tub was done, but there are still visible spots missed on the walls of the shower. Anthony dusted one of the two ceiling fans in my house. He missed the taller ceiling fan that I have a hard time getting to completely. He managed to dust the fan that is easily reachable, which happens to be directly above my bed. However, he left the dust and dirt from the fan on top of my sheets. So, as soon as I got home from work I had to wash the bedding. I left a key inside of a lockbox with a four digit code so the cleaner could come and go. The lockbox is used several times a week for other services, but Anthony didn’t use it because he said he couldn’t figure out how. Instead he left the key under the door mat when he left. Overall my house looks better than before, but I felt a first time “deep” clean should have lasted a bit longer than 2 hours, and should have included services like emptying the trash and clearing dirty dishes from the sink.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$225
Response from Oak City
Thank for the feedback and review. With our Deep there are things that are not included and high ceiling fans are one of those items. Unfortunately, ceiling fans that require a ladder (typically over 10ft) are not included due to safety hazards for our workers. For our pet owners such as yourself, we have noticed that it does not take much for fur/hair to accumulate after a cleaning, especially on bedding and cloth furniture. For that reason our team did go over and beyond by cleaning the shield on your portable fan as well as moved your stove and swept/cleaned behind it as a courtesy. As for the key. Your boyfriend came home and advised the cleaner to put it under the mat on the porch because you both acknowledged how hard it was to work the lock box. Again, we appreciate your business and feedback. We hope that we get another chance to work with you in the future.
Angeline M.
02/2022
5.0
house cleaning
+ -1 more
Great Very nice and efficient
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Oak City
Thank you so much [Member Name Removed]. We value and appreciate you as a customer.
Matt K.
01/2022
5.0
house cleaning
+ -1 more
Very well! Thorough cleaning done. Courteous office staff too.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Oak City
Thank you. It is our pleasure to keep your office clean and safe.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning
FAQ
Oak City is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 2:00 PM
Oak City accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Oak City offers free project estimates.
No, Oak City does not offer eco-friendly accreditations.
Yes, Oak City offers a 10% senior discount.
No, Oak City does not offer emergency services.
Yes, Oak City offers warranties.
Oak City offers the following services: Residential and Commercial cleaning services, apartment cleaning, construction cleaning, move-in & move-out cleaning, deep cleaning, carpet cleaning, interior window cleaning
Don't see your need on our list of services? Give us a call to further discuss your needs!