Reviews
3.34 Reviews
Showing 1-4 of 4 reviews
LENETRA M.
07/2006
house cleaning
+ -1 moreI left messages, never received a return call, which is very unprofessional.
Description of Work: I never received a return telephone call to complete work.
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JULIE H.
11/2004
house cleaning
+ -1 moreWE AGREED TO A BIWEEKLY CLEANING. THE FIRST CLEANING WAS EXCELLENT AND THOROUGH. THEY HAD TO CANCEL THE 2ND TIME DUE TO SOME OF THEIR WORKERS HAVING PROBLEMS. THIS WAS UNDERSTANDABLE AND I DIDN'T MIND I WAS OUT THE MONEY USED TO KENNEL THE DOGS. THE NEXT TIME THEY SHOWED UP, THEY DIDN'T CLEAN, LEFT A NOTE, THE HOUSE KEY, AND THE UNCASHED SECOND CHECK. THE OWNER STATED THEY WOULDN'T CLEAN THE HOUSE DUE TO THE "CAT URINE SMELL". WE HAVE TWO LITTER BOXES IN OUR HOUSE, BOTH IN BEDROOMS. WE CANNOT STAND PET SMELLS AND THAT IS WHY WE HAVE SELF-CLEANING LITTER BOXES AND AIR IONIZERS. THE HOUSE "SMELLED" THE SAME AS IT DID DURING THE CONSULTATION AND FIRST VISIT. I CALLED THE OWNER ASKING WHY SHE DIDN'T CALL ME TO LET ME KNOW THERE WAS A POTENTIAL PROBLEM. SHE CALLED BACK AND LEFT A MESSAGE, TO WHICH I TRIED TO REACH HER AGAIN. SHE NEVER DID TRY AND REACH ME AGAIN THOUGH I DID TRY. I'M VERY DISAPPOINTED WITH THE LACK OF COMMUNICATION AND PROFESSIONALISM.
Description of Work: CAME IN AND CLEANED THE HOUSE ONE TIME, VERY THOROUGHLY.
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$85
MARY K.
09/2004
house cleaning
+ -1 moreI WAS PLEASED WITH THE OWNER AND WITH THE WORK HER CLEANERS DID ON MY HOME. THEY WERE THOROUGH, PROFESSIONAL AND WERE EVEN NICE TO MY PUPPY. UPDATE: Started out OK but after using them awhile I had problems. They had workers with illnesses and had to occasionally cancel, a number of times different cleaners were sent (not familiar with my house and dog) , they were careless and switched on my heat to high and ruined a flower arrangement I had as well as costing me for heating my home when it did not need it, and the last time they damaged my coffee pot and stove. It wasn't worth it anymore.
Description of Work: THE OWNER OF THE COMPANY CAME TO MY HOME AND GAVE ME A QUOTE FOR DOING BASIC CLEANING OF MY HOME ON A BI-WEEKLY BASIS.
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Yes, I recommend this pro
$50
ALAN P.
04/2004
house cleaning
+ -1 moreTHE PEOPLE ARE EXCELLENT. CLEANING IS VERY THOROUGH.
Description of Work: ONCE A MONTH HOUSECLEANING.
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Yes, I recommend this pro
$65
Contact information
12404 NE 139, Kansas City, MO 64113
Licensing
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Service Categories
House Cleaning
FAQ
NEW IMAGE CLEANING is currently rated 3.3 overall out of 5.
No, NEW IMAGE CLEANING does not offer free project estimates.
No, NEW IMAGE CLEANING does not offer eco-friendly accreditations.
No, NEW IMAGE CLEANING does not offer a senior discount.
No, NEW IMAGE CLEANING does not offer emergency services.
No, NEW IMAGE CLEANING does not offer warranties.
Contact information
12404 NE 139, Kansas City, MO 64113