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MOLLY MAID of North Kansas City

House Cleaning, Carpet Cleaning

About us

We are Maid For This. Life Just Got a Little Easier. Life goes by fast. Responsibilities and priorities change. It is hard enough finding time for the people and activities you love. House cleaning duties should not get in the way. Take back your precious free time with professional house cleaning services from Molly Maid.

Business highlights

20 years of trusted experience

Amenities

Warranties
Yes

Photos of past projects

Reviews

4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
3.9
value
3.9
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-10 of 10 reviews

Nathaniel C.
11/2017
5.0
house cleaning
  + -1 more
We have had Molly Maid for over a year now. They are a phenomenal group of people to work with. Katie is absolutely wonderful to speak with. She hears any complaint or unsatisfaction and she is going to get it fixed. She definitely is the lady that makes molly maid great! The group of ladies that have been cleaning our home have been great. Carol is fantastic! She takes her time, is VERY thorough, nice, and gets the job done. I wish all the cleaning crews were as great as Carol. Today she did a 5 Star cleaning in my opinion. The only reason this review is 4 stars is lack consistency, but after today's clean, it seems to be a lack of team members willing to do a great job. I'm happy to have Carol clean our home anytime. She gets it done just as quickly, yet thoroughly as of there were a team of 3 today.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Darcy L.
04/2017
5.0
house cleaning
  + -1 more
Great! They are a very detailed and thorough company!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Susan H S.
01/2017
4.0
house cleaning
  + -1 more
I've had them a couple of times. They weren't perfect. Their price seemed average. They weren't the highest, they weren't the lowest, they were like in between. The work was good and I would hire them again. Three people came to complete the service.
Description of Work: They did a good cleaning of the interior of my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan H S.
01/2017
4.0
house cleaning
  + -1 more
I would use them again.
Description of Work: I used them for interior housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mike H.
09/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessica K.
07/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Donald E L.
06/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Marilyn B.
06/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned house
Rating CategoryRating out of 5

Rachel S.
11/2012
5.0
house cleaning
  + -1 more
I had the move-in/ move-out service performed on my new house. They were perfect cleaners, and gave helpful advice for how to clean different surfaces (also which brands to buy)! My only problem was that they were an hour and 20 minutes late, but they called and said they would be late. They verified that this would be okay with my schedule. It was so it wasn't a big deal. Something to remember with cleaners, is that they don't know how messy a house is until they get there, so if they have an appointment in front of yours, any cleaning business could be late. I paid $112.00 and tipped these ladies because they worked so hard and quickly. It was $100 well spent even with the delay of arrival!
Description of Work: They mopped the hardwood, vacuumed all carpet, cleaned inside cabinets, the entire refrigerator, all bathrooms, & windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Shari L.
10/2010
1.0
house cleaning
  + -1 more
Their deep cleaning involved three people working over a four-hour period. When they left, we were very disappointed. pictures hanging on walls hadn't been dusted at all. The front of kitchen appliances weren't clean, and looked somewhat "streaked" from whatever cleaner they use. Several shelves in a bedroom weren't dusted or touched. Things removed for dusting the tops of furniture were not put back the way they were originally. We cautioned them to be very careful around the pet bird, as they are very sensitive to cleaners. A bathroom sink was full of dust from the top of the medicine cabinet where they had dusted. They never cleaned out the dust afterward. Ceiling fans hadn't been dusted. We called the owner to complain. He was very responsive, coming out himself with one of his "best" cleaners to clean and dust what the others hadn't cleaned. The owner himself said he was appalled at the lousy work the crew had done, and didn't know "what they were thinking." When a crew came out again in a week or so to do the "normal" cleaning, the exact same three people came that had done the "deep" cleaning that we were so disatisfied with. Again, there were issues. Instead of dusting a ceiling fan's blades, one of them simply turned on the fan and let it run. Worse, a dusting rag had been left ON TOP OF THE BIRD's CAGE. When confronted about it, they claimed the rag wasn't theirs, even though it matched all the other rags they were using, and we don't own any of that color. Some detailed wood carving around a mirror simply had a dusting rag "waved" at it rather than actually dusted. We called immediately afterward and canceled their service. The owner said he was surprised we canceled them so quickly. Oy!
Description of Work: We decided to try a maid service, and hired this company (Molly Maids.) They said their first cleaning would need to be a "deep" cleaning since we hadn't had a maid service before. This deep cleaning was to take several hours, and cost us more initially. After the deep cleaning, they said it would cost the usual price for weekly cleaning.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$400

    Contact information


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Carpet Cleaning

    FAQ

    MOLLY MAID of North Kansas City is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, MOLLY MAID of North Kansas City does not offer free project estimates.
    No, MOLLY MAID of North Kansas City does not offer eco-friendly accreditations.
    No, MOLLY MAID of North Kansas City does not offer a senior discount.
    No, MOLLY MAID of North Kansas City does not offer emergency services.
    Yes, MOLLY MAID of North Kansas City offers warranties.

    Contact information


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM