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Business highlights
57 years of trusted experience
Services we offer
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Amenities
Warranties
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Reviews
4.939 Reviews
Showing 1-25 of 39 reviews
Paula A.
01/2018
gas logs
+ -1 moreExcellent job. Al quickly isolated the issue to a clogged pilot light and repaired. He was meticulous in cleaning, properly arranging the gas logs and leaving the fireplace looking like new. He also advised me on our other gas fireplace which was very much appreciated.
Description of Work: Gas fireplace would not light.
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Yes, I recommend this pro
$120
Mike J.
12/2017
fireplaces, gas logs
+ 0 moreWonderful! Due to scheduling Justin wouldn't be able to send out a tech for a couple of weeks so he thought he could troubleshoot my problem over the phone. Two phone calls lasting about 20 minutes total and he was able to figure out it was a bad switch. I was able to do the necessary repair myself. Can't say enough about a person willing to do this pro bono vs setting up a service call. I offered to pay him for his time but he refused. Wow. I guess this was his Christmas present to me. They will be the first business I call if I have any additional problems with my fireplace.
Description of Work: Flame not working on gas fireplace
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Yes, I recommend this pro
Diana D.
11/2017
fireplaces, gas logs
+ 0 moreThey tried to clean the fireplace first and then ended up replacing the part. The cost was still less than the top dollar they had given as an estimate. Service man was very pleasant and did a great job. Very pleased with the company.
Description of Work: Pilot light on gas fireplace would not light. Mechanism needed to be replaced.
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Yes, I recommend this pro
Response from Leisure World Pool And Hearth, Inc.
Tyler P.
11/2016
fireplaces
+ -1 moreAfter looking at the manual for my unit, they called me back 30 minutes later to confirm that my pilot assembly was indeed functioning correctly. I really appreciate the integrity of not coming out and charging me a service fee for something that wasn't even broken. Thanks!
Description of Work: I called and asked about a setting up a repair appointment for an 'issue' I was having with a pilot light.
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Yes, I recommend this pro
Steven B.
11/2016
gas logs
+ -1 moreThe gentleman on the phone and the technician were both very professional and responsive. They called back prior to my appointment to verify the equipment to insure they were prepared on the day of the visit. The technician was quick, professional, and the final bill was less than the original estimate.
Description of Work: We needed the pilot assembly replaced.
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Yes, I recommend this pro
$180
JOHN C.
10/2016
gas logs
+ -1 moreGreat! If I ever need something they can do, I'll hire them in a second. It's frequently hard to find honest folks anymore.
Description of Work: Gave me advice on gas logs. They concluded there was an easy fix which I could do rather than spend money on them. Wow!!!
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Yes, I recommend this pro
Nancy G.
03/2016
gas logs
+ -1 moreProfessional techs, kept everything clean. Took a couple of trips to isolate the problem (bad pilot/heat sensor) but cost was kept low. Absolutely use them again.
Description of Work: Cleaned fireplace logs and adjusted flame. Checked for carbon monoxide emissions.
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Yes, I recommend this pro
$120
William F.
12/2015
pool cleaners
+ -1 moreNow using it daily; it looks and works great.
Description of Work: Installed gas fired log into existing fireplace.
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Yes, I recommend this pro
$1,200
Robert B.
02/2015
fireplaces, gas logs, pool cleaners
+ 1 moreWe were very impressed with the crew that serviced our Superior DVR5000 gas fireplace. They fixed the unit in ten minutes, and then spent the next forty minutes cleaning the unit and then spray painted the metal box to make it look new. They also added some type of wool shavings to make it look like real wood embers were glowing at the bottom of the gas logs. They cleaned up and left everything spotless. And they were very professional and informative throughout the whole process. Absolutely, positively will use them again for future repairs or replacements.
Description of Work: Repaired, cleaned and tuned up our gas Superior direct vent fireplace after it failed to light when flipping on the wall switch. They bypassed an unnecessary door switch which shouldn't have been installed on our model. They also cleaned our unit, the glass and then spray painted the metal insert to make it look great.
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Yes, I recommend this pro
$110
Shirley S.
01/2015
appliance repair, chimney sweep, gas logs, pool cleaners
+ 2 moreMy gas log fireplace kept going out. They came out and cleaned it and it lasted about 2 weeks. They came back out a couple more times and each time replaced a part and adjusted the fir, finally getting it corrected. All of this there was no extra charge, which I really appreciated. I don't think the fireplace had ever been cleaned or adjusted or even taken care of. I bought the house about a year ago. they were very professional and courteous and yes I will use them again!!!!!!!!!!!!!!!
Description of Work: My gas log fireplace kept going out.
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Yes, I recommend this pro
$250
Jay W.
01/2015
fireplaces, pool cleaners
+ 0 moreThe technicians were friendly and professional. When my issue turned out to be minor, they took extra time to clean the unit and set up a remote control I couldn't get to work (which was not a part of the original request). The base fee is a little high, but ended up being worth it.
Description of Work: Serviced fireplace insert.
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Yes, I recommend this pro
$110
Rachel A.
12/2014
gas logs, pool cleaners
+ 0 moreCleaned gas log box, dis-assembled gas logs from box, cleaned and checked all connections. Also corrected our start-up problem. Prompt. Rep. was courteous. Price was reasonable.
Description of Work: Serviced 10 year old gas logs & fireplace box.
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Yes, I recommend this pro
$100
Theresa F.
12/2014
fireplaces, gas logs, pool cleaners
+ 1 moreThey installed a set of gas logs in our fireplace. They were easy to work with and efficient. I would use them again.
Description of Work: Installed gas logs.
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Yes, I recommend this pro
$1,200
Sheila T.
10/2014
fireplaces, gas logs
+ 0 moreThey were friendly, listened, and helped us find what we needed in our price range. They were professional and finished the job quickly. We are well pleased and would recommend them to everyone!
Description of Work: Installed a gas insert in our fireplace.
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Yes, I recommend this pro
$3,500
Kenneth D.
05/2014
pool cleaners
+ -1 moreThe experience was pretty good although I do not think it is a very big operation. Probably the hardest part is getting hold of the owner, Kerry Wood. I don't think they have an office number, he just basically takes it off his cell phone. However, the work they did for me was quite good. They did a good job when they closed down my pool. They also put a new pump in for me last year and I was very pleased. They seem to do good work and he did me a big favor by coming to my house because I live in an area where not a lot of pool guys come to. Their pricing is kind of middle-of-the-road.
Description of Work: I used Leisure World Pool And Hearth last fall to close down my swimming pool. He also had to do a little new piping during the closure, which they do every year. It was really a good idea.
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Yes, I recommend this pro
$101
MANNY T.
04/2014
pool cleaners
+ -1 moreWe have been with them since about October of 2012. I go into the store for supplies and advice so sometimes I do the work myself, but they are always available when we need them.
Description of Work: We use them year-round for pool maintenance.
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Yes, I recommend this pro
Mary K.
04/2014
chimney repair, fireplaces, pool cleaners
+ 1 moreWe had Leisure World come out and install a wood burning fireplace into our existing home. Justin was very knowledgable about the unit and made sure that it was installed properly and that it would be safe. It was a big job and probably a little unusual as it's more common to install a fireplace when building the home or convert an existing fireplace. Overall it went well. They worked quick and were efficient and didn't leave a mess. They came when they said they would and always returned calls. They helped us coordinate some of the other work (framing, stone, mantle), but this review is only on the install, though we appreciate their help in lining the other pieces up. We got another bid for the actual unit and install and the price was in line with Leisure World. Now that the fireplace is done it looks great! We haven't had a chance to use it yet due to the weather being warm, but assume it will work well. Adding an update: After several months we had some water leaks from heavy rain. We called Leisure World and they came out right away, found that the flashing installed was defective (problem with the product, not the install). They replaced the flashing and hired someone to come replace the drywall as well. Though it was a pain to have to have what was finished redone, we were VERY happy at how accomodating they were and how they made sure to get it all fixed for us. They took care of all of it. It's so nice to work with a company that stands behind their work! That reinforced my A rating.
Description of Work: Installed fireplace, venting and chimney in an existing home.
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$7,000
Eric S.
03/2014
fireplaces, gas logs, pool cleaners
+ 1 moreThe installation went very well. The installers ran into a little trouble pushing the plumbing into the addition where the fireplace is located, but it didn't take them long to get it. They even went so far to paint the plumbing (which runs across the ceiling in our basement) black to match the flat black unfinished ceiling. The actual installation of the logs took no time flat and are working great! The estimate with very close to the actual cost, but most of the cost was the actual pluming. The house had plumbing at one point, but even if it had still be present it would have need to have been changed. You can't even tell work has been done, and everyone who comes over to the house now comments on the fireplace. Very glad we did this!1805
Description of Work: Install and plumb new vent free gas logs.
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Yes, I recommend this pro
$1,800
Jasper R.
01/2014
fireplaces
+ -1 moreAll the people we dealt with at Leisure World were courteous and helpful.
Description of Work: They cleaned and repaired /replaced the pilot assembly on the fire place. They explained each step and the options available.
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Yes, I recommend this pro
$230
patrick D.
12/2013
appliance repair, chimney caps, chimney repair, chimney sweep, fireplaces, gas logs, pool cleaners
+ 5 moreChecked my fireplace out-it would not stay lit and they also determined that it wasn't vented properly.
Description of Work: .
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Yes, I recommend this pro
$120
Steven R.
04/2013
pool cleaners
+ -1 moreThey do swimming pools and fireplaces. They are super good. We go to them all the time for our pool stuff. They've repaired our pool a couple of times and they've done a great job. My husband put a new pump on and so they told us how to do it. They've just been great. They do fireplaces as well but I haven't used them for that. They will open the pool if it ever warms up. They are very knowledgeable and they will talk us through it if we are trying to repair it our self. If we say we want to try it on our own, they don’t try to sell us a service and then when we screw it up, they will come out and fix it.
Description of Work: We used Leisure World Pool And Hearth to winterize our pool.
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Yes, I recommend this pro
Ira F.
11/2011
fireplaces
+ -1 moreThey were prompt when they came out. They were prompt in getting the estimate to me, it was a short period of time. I was very pleased with their knowledge.
Description of Work: They just gave me an estimate for a fireplace.
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Yes, I recommend this pro
Brian B.
06/2011
pool cleaners
+ -1 moreA great experience and after many bad ones with "pool people" this was a real breath of fresh air!
Description of Work: We needed a new filter for the pool. We shopped around and got estimates anywhere from $500 to $4000. Leisure WOrld was the most realistic, the best service , the best advice, the best for an honest opinion and on top of all that they were great to work with! Punctual, reasonably priced, and great people.
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Yes, I recommend this pro
$1,000
Larry B.
04/2011
gas logs, pool cleaners
+ 0 moreIt went extemely well and overall was a good experience.
Description of Work: I decided to put in a direct vent Gas Stove. I have always used wood stoves but got tired of getting screwed on wood in the City. I went to Leisure World after researching on the Internet. Anna Lee was our salesperson and she was very knowledgeable and showed us several options. After deliberating we decided on a Hearthstone "Bristol" model stove. It was toward the end of the season and I asked her if there were any sales or specials coming up as I didn't want to buy it and see 2 weeks later that it was reduced for end of year clearance or whatever. She said that she thought something was coming up and that she would call me if it did. She called approx 2 weeks later and said there was a Green sale which would allow us 10% off everything other than installation and we bought the stove and contracted to have them install it. They worked with us on timing as we were closing on the home and couldn't install it until we closed. Justin and two other guys came for the installation and did an excellent job and really knew what they were doing. thay kept everything clean as they went along and were very courteous and professional. The stove itself was $2995 and the parts, pipe, gas line etc. were $1500. I've used the stove a couple of times with the outside temp being 35 degrees and can only run it on the lowest setting. It heats that well and if you put it on high settings it would run you out of the house. It easily heats the entire house 2 stories 1250 sq ft. I would highly recommend Leisure World for any gas log, gas stove. wood or pellet work.
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Yes, I recommend this pro
$4,500
Lynne M.
11/2010
pool cleaners
+ -1 moreThey were very hard to find, as there are not a lot of companies that do any kind of pool service. The cover is beautiful and the fitting is perfect. I liked them- they did a good job and the product was very good. They were very expensive, however.
Description of Work: I ordered a custom fitted safety cover for my pool. They came out and measured the pool and then installed it when it came in. It was a Loop Lock cover and it was manditory that it come with a pump since it was a solid cover. When the cover arrived, the pump did not work. I looked on line, and it appears that several other consumers have had the same problem with this pump. I have ordered a different brand pump seperately to replace it. This issue was not a problem with Leisure World.
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Yes, I recommend this pro
$2,800
- 1(current)
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Contact information
406 E 16th Ave, Kansas City, MO 64116
www.leisureworldkc.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
10:00 AM - 3:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Fireplaces,
Gas Logs,
Chimney Sweep,
Chimney Repair,
Appliance Repair,
Chimney Caps
FAQ
Leisure World Pool And Hearth, Inc. is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 3:00 PM
Leisure World Pool And Hearth, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Leisure World Pool And Hearth, Inc. does not offer free project estimates.
Yes, Leisure World Pool And Hearth, Inc. offers eco-friendly accreditations.
No, Leisure World Pool And Hearth, Inc. does not offer a senior discount.
No, Leisure World Pool And Hearth, Inc. does not offer emergency services.
Yes, Leisure World Pool And Hearth, Inc. offers warranties.
Leisure World Pool And Hearth, Inc. offers the following services: swimming pool chemicals, parts, accesories, wood burning stoves, pellet burning stoves & gas logs, fireplaces, inserts, hearth, service
pool cleaning, chimney inspections
Contact information
406 E 16th Ave, Kansas City, MO 64116
www.leisureworldkc.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
10:00 AM - 3:00 PM