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Johnson Appliance Repair

Appliance Repair, Heating and Air Conditioning


Services we offer

Large appliance repair, heating & air conditioning

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-11 of 11 reviews

Joan R.
03/2012
5.0
appliance repair
  + -1 more
I called them on Saturday and had to leave a message. They called back within a half hour. He scheduled an appointment for Monday. Called before he came and was on time. He told us what was wrong with our washer and suggested what we needed to do. I appreciated his professionalism and honesty. I would definitly use them again.
Description of Work: Our washer was not draining and was not even turning on. He came out and checked the machine to find out it needed a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Stephanie I.
12/2011
5.0
appliance repair
  + -1 more
The service man was very polite and understanding of my financial situation. He tried to get me the best deal on getting my fridge fixed. Unfortunately, the compresser was bad which is a $600 part to replace. He recommended places to buy used refrigerators. While he was here I remembered my stove was having an issue and he looked at that as well.What i liked about the guy is that he knew what he was doing and he was very responsive to my financial situation and tried to give me the best deal.
Description of Work: Looked at refrigerator to estimate repair costs and fixed stove that had a locked door on it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Margret M.
08/2011
5.0
appliance repair
  + -1 more
The phone call was pleasant
Description of Work: I am pleased to say there still are some honest businesses. The gentleman that answered the phone when I call told me that he did not have enough knowledge of Maytag to work on it. Some companies would have came out and attempted to work on it knowing all along that they did not know what they were doing. I was pleasantly surprised and I would call them again for some other appliance other than Maytag. I guess thats why they have such a good rating!

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Jean D.
07/2011
5.0
appliance repair
  + -1 more
It all went very smoothly. He knew where to go, how to get there, what needed to be replaced, and how to do it
Description of Work: Refrigerator lost cooling ability. Mr Johnson quickly solved the problem and replaced malfunctionning cooling control part. He also replaced the valve control to the cooled water access in the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KATHRYN B.
03/2011
5.0
appliance repair
  + -1 more
The work was easy to schedule; I set up the appointment for the next day. The repairman arrived when expected. He quickly found the problem and fixed it and he told me what caused the problem so I can prevent it from happening again. From start to finish it took less than an hour.
Description of Work: Johnson County Appliance came to my house to repair a washing machine that wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patrick O.
12/2010
4.0
appliance repair
  + -1 more
There was a substantial delay (more than a month) in obtaining the needed part. I had to follow up a couple of times. However, once the part was received, service was great. Part installed and problem fixed.
Description of Work: Front-loading clothes washer was leaking water. Problem quickly diagnosed as a bellow needing to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$258.33

Carol and Terry H.
11/2010
5.0
appliance repair
  + -1 more
It is still working now. He was very polite and that's always high on my list. It wasn't high pressure, he didn't try to sell me something I didn't need. He correctly diagnosed the problem, got the part and came back and installed it. I would rate his professionalism high, he was a good person, courteousy and polite. The salesmanship involved was good and he was punctual.
Description of Work: Johnson Appliance Repair repaired our ice maker.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jean D.
06/2010
5.0
appliance repair
  + -1 more
Calvin came 1 hour after my phone call, pulled out the refrig.but found no leak. He then looked into the inside of the box and found behind the back of the freezer wall a thick ice encasement of the coil which he melted away. The thermostat which controls icing was malfunctioning . He replaced it with a new one from his truck. He found nothing more so he left. The next morning the floor was wet once more and Calvin came right out. This time he found a small crack in the dual water/ice control valve , removed it and replaced it with a new one from his truck. After that we found that the water flow to the ice maker and ice water tap had almost doubled. This time he never had to come back and we were very faithful for that.
Description of Work: Our problem was water leaking from the refrigerator soaking the kitchen carpet and running through the flooring flooding ceiling and carpet of the room below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

LINDA R.
04/2007
5.0
appliance repair
  + -1 more
He came in and gave an observation of the part that needed to be replaced. After making several calls he was able to locate the part which he went to pick up. He did the repair within the time specified.
Description of Work: Repaired a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

VALERIE K.
05/2005
5.0
appliance repair
  + -1 more
JOHNSON'S APPLIANCE REPAIR CALLED TO CONFIRM APPOINTMENT AND WAS PROMPT. GENTLEMAN WAS COURTEOUS, THOROUGH AND VERY PROFESSIONAL. HE SPEND SEVERAL HOURS RESOLVING THE PROBLEM. HE ALSO LOOKED AT OTHER APPLIANCES AND GAVE ESTIMATES. I WOULD NOT HESITATE IN REFERRING THE GENTLEMAN AND PLAN ON UTILIZING HIS SERVICES IN THE FUTURE. HE COMPLETED REPAIRS TO OUR TOTAL SATISFACTION AND WE WERE NOT LEFT WITH A MESS TO CLEAN UP. HE FOLLOWED UP SEVERAL DAYS LATER TO MAKE SURE EVERYTHING WAS FUNCTIONING PROPERLY. CUSTOMER SERVICE STILL EXISTS.
Description of Work: AMANA SIDE BY SIDE REFRIDGERATOR STOPPED WORKING, WAS NOT COOLING, THE ICE MAKER HAD NOT WORKED FOR SEVERAL MONTHS AND HAD BEEN REPAIRED TWICE SINCE PURCHASE IN 1999. 5 YEAR WARRANTY HAD EXPIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

LOIS P.
04/2004
5.0
appliance repair
  + -1 more
MR KELVIN JOHNSON, ARRIVES ON TIME FOR HIS APPOINTMENT,I HE WILL CALL IF RUNNING LATE AND GIVE APPROXIMATE ARRIVAL TIME. HE WILL ALSO CONFIRM APPT THAT MORNING PRIOR TO COMING. WHENEVER I CALL, HE RETURNS MY CALL WITHIN 2 TO 4 HOURS. VERY MUCH A GENTLEMAN AND POLITE MAN. HIS SERVICE CHARGE IS INCLUDED IN REPAIR. OVERALL A GREAT EXPERIENCE, WOULD MOST HIGHLY RECOMMEND TO ONE AND ALL. HIS OVERALL PERSONALITY AND PROFESSIONALISM IS VERY SATISFYING AND CALMING TO MY SPIRIT. THANKS TO MR KELVIN JOHNSON, FOR HIS CONTINUED GREAT WORK ON MY APPLIANCES.
Description of Work: MR KELVIN JOHNSON, HAS WORKED ON LARGE APPLIANCES FOR ME, SUCH AS WASHER, DRYER, AND REFRIGERATOR. HE REALLY EXPLAINS THE PROBLEM AND HOW HE PLANS TO REPAIR. ALSO GIVES RECOMMENDATIONS FOR OTHER WORK POSSIBLY NEEDED IN FUTURE, BECAUSE HE WILL CHECK OTHER APPLIANCES, IF YOU ASK. HE USUALLY TAKES ANYWHERE FROM 1 TO 2 HOURS TO FIX PROBLEM. ALWAYS ASKS THE CORRECT QUESTIONS UP FRONT, SO HE CAN COME PREPARED WITH THE CORRECT PARTS TO REPAIR APPLIANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    7508 E 118th Pl, Kansas City, MO 64134


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning

    FAQ

    Johnson Appliance Repair is currently rated 4.9 overall out of 5.
    No, Johnson Appliance Repair does not offer free project estimates.
    No, Johnson Appliance Repair does not offer eco-friendly accreditations.
    No, Johnson Appliance Repair does not offer a senior discount.
    No, Johnson Appliance Repair does not offer emergency services.
    No, Johnson Appliance Repair does not offer warranties.
    Johnson Appliance Repair offers the following services: Large appliance repair, heating & air conditioning

    Contact information

    7508 E 118th Pl, Kansas City, MO 64134