Hydrowerx Inc

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My husband forgot to tell me Matt needed my email address until I mentioned to him that I had not received an estimate. I contacted Matt September 17 to give him my email address. He said he would have the estimate to me the next day. I have called and left messages on Matts cell phone five times since the date he promised to send the estimate and he will not answer. I finally left a message letting him know that I thought he was an honest person, I learned there are other customers that he has treated the same way and told him that the way he conducts business is very unprofessional. I then took all of this as an omen that I should not get involved with him as he probably would have started the job, left it unfinished and I would not be able to reach him.

Hydrowerkx never got back with me. For the record, the service was supposed to be provided at a new house we recently purchased at 4950 Outlook, Mission, KS 66202

job very well done. walls look great and we have not had any further problems with water entering into basement. prompt service with good communication throughout entire process. would definitely recommend!

I called Hydrowerx Inc. for an estimate on 7/31 and they did not return my call immediately. When they finally got back to me, we set up an appointment to come out on August 7th. Matthew McDavid came out for the estimate and quoted me $500.00 for the work. He told me that he could also offer a 5% discount for being an AL member. I asked for a written estimate and he told me that he would send it to me by email in the next day or two. I have not gotten that email and when I called back on the 9th to pursue the work, he never responded. I have called and left messages several other times and I still have not gotten a response.

It took a while to get the estimate, to schedule the work and Matt was not as responsive as I would have hoped. In his defense, it is a small company and he appears to have a lot of work. I also asked for a more detailed estimate and invoice which I did not get and also asked for receipts from the top soil provider which I did not get. Once we scheduled a date though he kept the schedule and they finished in one day which we appreciated. Except for the bare, seeded soil you couldn't tell they had been there.

Overall, very pleased with the work performed - the quality, timeliness, professionalism, diligence and apparent functionality of the design and the installed solution. In the wake of the first substantial rain since installation, the system appeared to be working as intended, collecting the water entering the backyard as well as that from the downspouts and channeling via the pipe to the discharge point. The "river" that would have been present in past rains of that magnitude appeared to be gone. The only apparent problem to report was that in the process of reconnecting wiring for an underground irrigation system, which had to be severed in several locations in the process of trenching for the ADS pipe, wires may have gotten crossed, resulting in one zone of the system now being on continuously during a sprinkling cycle. The contractor advised that wires may not have been reconnected properly, possibly due to some confusion regarding wiring colors. He did indicate that if the irrigation contractor determined that to be the cause, he would reimburse for the costs of the fix. Additionally, the only other minor glitch worth reporting was that a phone line was temporarily cut during the trench excavation, but the contractor was apologetic and he quickly arranged to have service restored, which it was within hours by the phone company. Those kinds of things come with the territory. In the end, quite pleased with the service and the solution, as it seems to have solved the problem, at least based on the first initial rain event since it was installed.

We had zero complaints when construction started. Matt and his crew did exactly as the said they would every step of the project. Very easy to work with