Green Gems Landscaping

For the first two snow events this season the Company did remove the snow although in both cases they showed up ten to twelve hours after the snow stopped falling. For the last event they did not show up at all. After waiting twelve hours I called them and was informed that the owner was ill and would not be able to do any snow removal at this time. The least they could have done was to call and explain the situation. As it was the whole day was wasted since I could have removed the snow myself even though I am 82 years old. By the time I reached them it was dark and too late to do anything. My complaint is that while illness can not be helped a simple phone call would have been a common courtesy.