Grant Renne & Sons Inc

very good work, professional, When work was completed clean up was outstanding

The foundation pulled away from the windows on the north side of my house. I had no idea if this was going to be an extreme job or easy. I did not know anything about foundations. I got a quick lesson from 5 different employees from 5 different companies that came out to provide an estimate. Each person provided more information. That's why it is always a good idea to have several bids for any work to be done on your home. Because I do not like to speak poorly about a person that cannot defend himself, I will call the person that came out to provide an estimate for Grant Renne & Sons "MK." MK was not overly friendly and a little less than responsive during his visit . Yes, he arrived to the appointed in a timely manner, but once he stepped into my house, he seemed bored. MK rushed the appointment and his demeanor screamed, "This is a small time job and I don't have the time." He did not do anything to make me feel like he wanted this job. He first told me that I would need 6 piers ($8400). Then, he said 3 might work. Eventually, MK said possibly one pier would do the job, but that would cost $1,600 (costing more because I would be having only 1 pier installed). Maybe I gave him the impression that 6 was ridiculous and 3 was still more than I can afford, so he settled for one. Oh, by the way, he did not write-up a bid. MK just told me this information. Again, giving me the impression he did not want this job. HOWEVER, and I mean this, I cannot say that Renne & Sons would not have done a good job if I had chosen them to do the work. That's why I gave a 'N/A' on quality. I can't grade what was not done. Apparently they have plenty of work because MK said his company could not do this job until 2 months out. My point: someone believes in their ability to do a good job.

Mike Hipple came out to look at my foundation after I discovered multiple cracks in the basement walls. He was very professional and most important to me, completely honest. He said I did not need any work done at this time. He told me to put caulk in the biggest crack and just keep an eye on it. It is refreshing to have someone give you an honest answer and not just try to create work for themselves.

In early-April I called Grant Renne & Sons for an estimate to repair my sinking front steps and leaking sump pump pipe. Ross Renne came out on April 9th and listened to all my questions and looked at each problem area. Within a couple of days I received an easy-to-read estimate by email and USPS. I called with a question and Ross promptly returned my call and answered my question. In addition, Nancy was very helpful when I called another to accept the estimate and schedule the work. She gave me some good pointers and told me what she could do for me about my scheduling concerns ? getting the work done before two upcoming events at the house that would take many people up and down those steps. The work got scheduled within my time-frame, and it was done on May 12 and 13. The mud-jacking was done by a thorough and courteous man, Stephen, who knew what he was doing but who also was not afraid to ask me questions to make sure I was satisfied. He was easy to talk to and kept me apprised of his schedule while keeping the work going forward. Ross Renne returned the next day to complete the pipe repair and perform tuck pointing on the concrete work. The sump pump no longer leaks. Not only that but it runs much more quietly now because of how he installed the section of pipe! I am well-pleased with all this company's work.

We were very happy with service with regards to initial estimate and ideas provided that would best take care of the problem. Work was completed as promised. Only reservation was with regard to amount and start time of work each day. Some days workers arrived a little late. Also, it seemed like work could have been completed in 4 days instead of 5. Would not hesitate to recommend or use again.

From the first contact with this provider it just seemed right. Personable, reliable, honest, professional--all the attributes you want from a contractor. The job went as scheduled. The crew was great. I feel like they took great care with the house to make sure everything went exactly as planned . They have been in business over 100 years and now I have experienced why. Great business to work with.

rebuilt window wells to stop water getting into basement..excellent job ...no water issues since

Think they didn't get that I'm 65 yrs old woman with no help and that what they suggested would have been acceptable for a finished basement

We have an old home in Brookside with plaster walls that cracked in several places after the drought this past year. Mark Keys inspected our stone foundation and the plaster cracks. Fortunately our foundation is in good shape and the cracks are due to minor shifting of the structure because of the drought. I appreciated Mark's professionalism and would definitely use Grant Renne and Sons in the future.

We chose service provider with much lower bid.

It was extraordinary. They were able to grasp the problem and fix it. They did not overcharge me for it either. They have a good term that if I don’t like the work, I can call them back to fix it again.

OK, little pushy on extent of what needed to be done and cost. We didn't use their services.

After taking estimates, I was impressed with the honesty, explanation of recommendations for addressing foundation cracks, and comparing prices, i selected Grant Renne to perform the work. Over 2 separate occasions they installed a total of about 6 I Beams in support of basement walls that were moving, and they injected some cracks that had appeared, all on 3 different walls of our basement. They did not try to sell me more than they thought we needed to secure the foundation. Other companies had recommened much more extensive work for significantly more money. The work was efficient, the crews very polite, and cleaned up afterward. I have been very satisified, and would recommend them for any foundation work needed.

They arrived on time and completed all work in a timely manner. The quality of their work was very good

Their expert was refreshingly honest, telling us that we have a drainage problem, not a major structural problem. He advised us to obtain a load of dirt and where and how to place it, which we have done. We are going to use the company to seal a small basement corner wall crack that occasionally lets in water.

Mike Hipple, the representative, seemed knowledgeable, friendly and helpful. He looked at both the interior and exterior of the structure before recommending a total of 15 steel piers to solve the problem. The cost for this option would be $24,750. However, he gave us an alternate option of installing just six piers for $9,900. I appreciated that we had two options to consider. The cost is very high but foundation work is expensive. We showed him cracks over windows, settling doors on the inside, and the entire concrete foundation on the outside. Previously we had an engineer evaluate the foundation so I was able to discuss those recommendations (which was for the installation of piers) with this company. Another thing I liked about this company is that it has been family owned since 1873. The estimate was very detailed and included information about shoring, underpinnings, backfilling and their insurance coverage. I felt confident that this company would do a good job with our repair and that they were competent and knowledgeable.

The man from Renne Grant came out and inspected the basement and yard. He made several recommendations as to what we should do to improve drainage around the foundation. Ideas included making a swale in the back of the house to divert water an, replacing some drainpipe extenders. We really appreciated his input and his recommendations. If we ever have a major problem, I'll be sure to call them for an estimate

Mr Renne came out to make a bid. I had a flooding in my basement, and he advised me on different options (repair the crack, install a sump pump, or even larger changes). He pointed out the crack in the wall and advised that repairing it would be the best course of action, even if it was also the cheapest option. They did the work on time and exactly how we had agreed.

They were punctual. Got the job done sooner than expected. Staff was friendly and ready to answer any questions asked. When they were finished they left the area clean.

Estimate was provided promptly and professionally. Repair was scheduled according to a schedule that was agreeable. Repair was done according to specs and per schedule. I did have to call them back to add more landscape rock, which, after inspection, they did promptly and without complaint. All-in-all they did a good job and I would recommend them without hesitation.

They did a great job repairing the cracks. The clean up was excellent. We thought the price was fair.

I had a problem with the brick on the front of my house. Not knowing what exactly I needed, I contacted Grant Renne & Sons to come out and look at it. Mark showed up right on schedule, took his time looking over the entire area, and then explained what he thought I needed. Since it ended up not being a foundation issue causing the brick problem, I didn't end up using his company, however his professionalism, expertise and honesty make me think I would be wise to call them if and when I do have a foundation problem.

Company rep was very professional and friendly. He was upfront with me that at this point he did not think the situation required the piers or mudjacking. He gave me some tips and told me what to watch for in the future. Nice to have honesty in the world.

They did a good a good job. The work is high quality and they are very professional. They have been in business for over a hundred years. The third generation is running the company now. It is a high quality company. I would use their services again.

The driveway had sunk to the point where our cars had trouble getting into the garage. I called Grant Renne and asked for options on either mudjacking or replacing the driveway. The estimator/project manager was very professional and easy to work with. He gave us prices on both options. I checked with some neighbors who had similar work done recently and Grant Renne's price was as good or better than others. We decided to replace the driveway and told Grant Renne to put us on their schedule. The project manager gave us a anticipated starting date and kept us posted as to when the crew would arrive. The crew (Jeremy and his dad, Bud) did an excellent job and were very good at letting us know what they were going to do and what had been done at the end of each day's work. They were careful in doing the tear out and replacement and the new driveway looks great. We are very pleased with how they did the work..