Essential Extras Inc

Terry was very informative and provided lots of input during the initial design process to help us determine the best use of our space. He is very thorough and kept us informed during the construction process. Marty, is a great installer and was very tidy and meticulous with his work. Jeff from Monarch Concrete is great to work with as well. His team did a great job forming our new concrete patio and finishing it. We love our new deck and patio and would recommend Terry and his team at Essential Extras to anyone who needs this type of installation.

Terry and his team were great to work with. They installed a new deck onto the back of my house and it looks fabulous! The price was reasonable and the quality is excellent! Plus they did some additional repairs on my screened in porch. I would highly recommend them!!

Essential Extras had already designed and installed a beautiful deck for us. They used Ipe wood and hidden fasteners as we had asked. The professionalism was amazing and so was the craftmanship. After a wind storm blew down a fence in our yard in the middle of winter I called them again and not only did they do a stellar job, but took great care to respect our neighbors and cleaned up our side and the neigbor's side of the fence as well. The craftmanship again was better than expected. I would recommend them to anyone and definitely hire them for any projects I might have involving wood. Bonnie Pearson

In 2004, Terry DeFraties of Essential Extras designed and constructed a new deck and pergola for us. We were interested in using a sustainable long lasting wood product. Terry and crew had just begun installing Ipe (Brazilian hardwood). Terry was receptive to our ideas and expanded on our requests. The outcome was a well designed unique deck that is still in great shape today. When requested, Terry inspects the deck and his crew does appropriate maintenance. In 2020, we renovated our lower level that had not been updated in thirty years. Terry presented a redesigned kitchen/bar that maintained the original footprint but reorganized the space in much better way. He co-ordinated his staff and sub contractors during the entire renovation process. I used the companies he suggested for the design elements of the project- cabinetry and counter tops, flooring and plumbing fixtures. Our downstairs area is now a comfortable and very usable living space while adding 1400 square feet of value to our home.

Very happy with the workmanship and the workers. They also showed up when they said. Really like working with Terry. He is very knowledgeable and keep me well informed.

Outstanding. Terry at Essentials Extra is incredible to work with and easy to talk to. Very knowledgable with load of experience. Honest. Trustworthy. There to please. Great suggestions and answers to all our questions and concerns. Quality of the work team was fantastic. Would recommend to anyone.

I was told by Terry, the owner, that he couldn't design the actual plantings for my yard and would need to bring another company in to do that. I was put off for months before I got tired of waiting and asked Angie to refund my money. Unfortunately company policy only extends refunds in the first 30 days. Angie's List will put my money towards another service, but this is what I really need help with. What a disappointment!

Set up an appointment for Terry De Fraties to come on out a Sunday afternoon to look at the project. I gave him my cell phone number so he could call if he was going to be late as he said was coming from another small project and we had things we wanted to do, We waited all afternoon and he never called and never showed up. Haven't heard from him since. During our initial conversation he asked how I heard about them as "they spend thousands on advertising." His company would be better served if he provided good customer service to compliment the advertising.

Construction was very good! Communication about the schedule the crew was working, could have been better, but I would definitely use them again.

Wonderful! They take great care to do a good job and were professional while doing it. Thanks Terry and crew!

Very well, we discussed a lot of ideas and alternatives. Very helpful.

Substandard work, inconsistent & ineffective communication, took 6 months to "complete", did not meet criteria of contract.

We tried to work it out but the timing wasn't good. He was mostly trying to sell me job to do the work and I only wanted a drawing.

They were timely and professional. They were very cooperative and creative in their vision. The design was fantastice. We have decided to forgo the work due to budget restraints on our end.

They provided very useful ideas and will help us move forward with our future landscaping and hardscape projects. The only obstacle was the cost. It was much more than we had budgeted for so we will make this a longer term project and spread out the costs.

Terry and Andy listened to what my needs were and what I wanted in an outdoor space. As we talked they presented possible solutions and with my input we refined the potential solution to my outdoor issues at a reasonable cost.

The consultation was fine. He specializes in pergolas and gazebos and we were looking for landscaping to create a more private area around our pool. He brought in a landscaper for me who he works with to give me a quote. He gave us a lot of tips about the pool we plan on installing and the landscaping we want done around it.

Terry initially did the design of the backyard and steps involved to remodel/landscape the project quickly and was done well. He is very polite, but he did not complete all of the work. We were committed to also adding fencing, an electric gait and minor other issues that never were completed or ordered. For a month, when the weather was cooperating and work could have been completed I had no contact with him and then when we told him how we needed a timeline to complete the project, he provided one, but I did not hear from him again. Eventually we terminated our services with him by email and I left him a voicemail, but he has never acknowledged those. The quality of the work done on the stairs/fencing/swing set/slide were all excellent. The problem was following through with certain expectations to complete the work and when those fell through either because of weather or a month or so of no contact when the weather was not an issue, led to us feeling we couldn't continue. I liked working with Terry, the price was good but I wouldn't do so again.

After purchasing the deal, they scheduled an appointment the next day and were able to come out within the week. When they arrived the spent about an hour or so on the consultation. They delivered the design just as it as promised. Everything was fine.

Haven't heard since. Snow only recently melted.

He pointed out what we could keep and what we needed to change. Design elements were key for us. Problem solving solutions too. I didn't want rails that blocked the view to our beautiful treed area. He gave us solutions with safety in mind.

They are more worried about their landscaping and gardening shows than their clients. There was no follow up at all. They would rather go to the landscaping shows than help out a client. I feel like I have given them plenty of time to set up a appointment and there has been no response.

He did a great job and was very professional. It turned out exactly the way we wanted it and he had some design ideas that made it even better than what we originally envisioned. He even did some extra work that I added on later.

I purchased a Big Deal. Didn't realize that Essential Extras did not do retaining walls or flower beds. Mr. De Fraties was very nice and asked that I keep him in mind if I needed a deck, pergola or gazebo.

There are no details as I only had one contact with them