ELO Technology

We have a completely wired network in our house (built c. 2000) much like an office. When we switched from Time Warner to Google Fiber we discovered that most of the computers in the house were 'only' able to get about 100mbs versus the 1,000mbs (1 gigabit) promised by Google. Google diagnosed the problem was in our wiring and not in their network so the search began for someone to help us resolve the problem. In five years we've owned the home I've used three or four different IT companies to work on the network with varying degrees of satisfaction -- but all of them were less than ideal. For this project, I decided to try ELO after Googling around and trying to compare the various firms. Unfortunately, ELO did not have a review on Angie's List (until now!). Jason at ELO responded to my initial inquiry quickly and we scheduled a visit a few days later. He and one of his partners spent a couple of hours looking at all of the cat 5e outlets in the house (>30) and found that we did not have one problem (and thus one quick solution) but instead a series of small issues. They set about fixing the issues one by one. It took a few hours but on the first visit they fixed about 90% of the problems. About a week later, they came back to help set up the new phone system (VOIP) and optimize the wifi network. They re-did some of their earlier work because they thought of a better way and -- much to their credit -- did not charge me for the extra time. I love that kind of attitude. In summary, I was really pleased with their communication, follow-thru and professionalism. I will absolutely use them again.