COLLEGE WORKS PAINTING - Missouri

Everything went great!

unknown

THE WORKERS ARRIVED RELATIVELY ON TIME. THEY WERE POLITE, BUT THEY DIDN'T DELIVER THE PROMISED WORK. THEY DID NOT USE PRIMER ON A BARE WOOD DOOR FRAME. THEY DIDN'T TAPE OR DROP CLOTH OR PROTECT THE BRICKWORK FROM SPRAY. AS A RESULT THE PLANTS SURROUNDING THE HOUSE ARE COVERED WITH PAINT SPRAY AND DRIPS. THE BRICKWORK AND THE FRONT AND BACK PATIOS AND SCREEN DOOR ALSO HAVE SPRAY AND DRIPS. THEY DID NOT RECAULK ANYWHERE, SO WITHIN A WEEK, LARGE CRACKS REAPPEARED WHERE THE WOOD MEETS THE BRICK. THEY DIDN'T SCRAPE THE RUST SPOTS OR SPACKLE ANY HOLES. ALL THE PAINTED SURFACES WERE SHADOWY. I DON'T KNOW IF THIS IS POOR QUALITY PAINT OR THEIR HANDIWORK. SIX WEEKS LATER, MANY PHONE CALLS AND EMAILS LATER, THEY ARE FINALLY OUT HERE TO REPAIR THE ORIGINAL SHODDY WORK. THEY PLAN TO SCRUB THE BRICKWORK AND REPAINT, RECAULK, AND USE PRIMER. HOWEVER, THE COMPANY HEADQUARTERS WON'T NEGOTIATE ANY REFUND FOR DAMAGED PLANTS OR PROPERTY, SAYING I SIGNED AND PAID, SO THEY'RE NOT LIABLE.

THE COMPANY EMPHASIZED THEIR PREP WORK IN DISCUSSION, BUT DID A POOR JOB OF IT IN ACTUALITY. OLD PAINT WAS NOT COMPLETELY REMOVED, CAULKING WAS DONE POORLY AND A FAIR AMOUNT OF MESS WAS LEFT AROUND OUR HOUSE. WE COMPLAINED TO THE REPRESENTATIVE AND HAD MOST THINGS RESOLVED, THOUGH STILL AT A SUB-PROFESSIONAL STANDARD OF QUALITY. WE WOULD NOT EVER USE THEM AGAIN.