Bellhops

On time, efficient and completed work in 10 minutes

Terrible. This was my first experience with Bellhop. Thought this would be a simple move for my 67-year-old father. Will cut to the chase. Whenever I read really bad complaints, I always think it was made up. Well, can't make this one up. 1. Was quoted one number and then over charged. After making a cost adjustment request 5-days ago, I still haven't heard back. 2. They also overcharged the time they spent on the job. I was there the entire time and clocked when they started/stopped. 3. One mover lowered the moving truck's hydraulic lift and damaged the tail-gate of my personal truck. After submitting a claim, I still haven't heard back from them. 4. On top of all this, during the move, one of the Bellhop movers (in the middle of my move) took the liberty to help another tenant move a couch. 5. As the Bellhop truck pulled out of the driveway at the delivery site, they damaged a cement safety bollard and sidewalk. After noticing their mistake, they just drove off. 5. Extremely let down by Bellhop. Every time I call, I also get someone new on the other end of the phone. There is zero consistency. Truly unbelievable. I am a very easy going guy and always willing to compromise. This was beyond unprofessional and clearly lacked any follow-up or ownership from Bellhop.

I've used Bellhops for two moves now and I love them! My last move was a cross country relocation. I rented a van and had them load it in one city and then once I arrived in my new city I had 2 different guys come and unload it at my new place. It's affordable and convenient and a great service. All the guys I've worked with have been friendly, hard-working, and careful with my belongings. 10 out of 10 - would use again!

I have used Bellhops twice! Both times prior to the workers showing up, I received an email with photos and names of my team which would be moving me. That made me very comfortable!! Not only were the movers on time, they were courteous, hard working and cared for my belongings as they were their own! I will always call Bellhops wether it is an across town move or just a one way load! 5 stars!!!

Went well, nothing was damaged and the crew was extremely professional.

The team was efficient and direct. Came in and wrapped each piece and got the job done. Very friendly team.

They were punctual, ready to work and efficient. Great customer service.

Terribly. Almost all my furniture has scratches or dents and my coffee table was destroyed - apparently "it must have gotten airborne in the truck." The company did offer a partial refund, but not nearly enough to cover the damages sustained. The also loaded the truck, then took half the furniture out to reload it because they didn't do it right the first time, when I was being charged by the quarter hour.

I moved with the military, for 28 years and Bell Hope gave the same if not better service as Government movers. I will definitely be using them again,

Awesome! Punctual and they got down to business what above and beyond helping me move a deep freezer full of food. Would definitely recommend these guys.

They were prompt, courteous, professional, and careful with our belongings. I appreciate also that they were respectful in their language and comments even when they thought they were out of earshot. I've used them for moving on a couple of occasions and never been anything but pleased.

Good customer service. They were fast and efficient.

There were to be 2 movers for 2 hours. The first mover showed up on time but the other mover did not show up. 45 minutes later another mover arrived. Was charged for the full 2 hours/2 men. Plus they charged more because the guy that showed up later was at a higher pay rate than the guy that was originally scheduled. This was our third move by this company, and will be the LAST.

Very well, they were done within the day.

It was stress free! The guys were very nice and professional. They took care of my belongings and genuinely cared!

Showed up, performed work , quickly and professionally.

It went great, as there was some funiture at my Dad's house that I needed moved to my house and also some items at my house that was moved to my Dad's house. All was done very quickly and without any damage to the antique cedar chest and desk.

The workers were extremely friendly and efficient. There was one glitch when the driver didn't show up when the physical movers did. Other than that, the move went pretty well. The price paid was within the parameters of the price quoted.

great--they were very pleasant and cooperative

Moved my daughter always very dependable

Excellent, respectful and friendly service.

It was an excellent move. The guys were fast, efficient and very professional. I would recommend.

The movers were on time and quick as well, well finished before the quote time. I would hire them again.

The job was small and they had it finished quickly, so they offered to do more but I didn’t have anything else for them to do.

They provided an outstanding service at the time I needed it.