They sent the power cord and accidentally sent someone else’s SD card which was programmed differently then what I sent rendering my setup useless. The rest of the season they did not return any emails or phone calls and left my $12,000, 22,000 light show sit in the dark. I am done with them after all the years of dealing with this over sensitive person! Everything was great selling me the equipment! After that he has you because the software he programmed into the SD card is proprietary to his equipment! Such a poor business ethic I am shocked he is still in business!
Description of Work: New SD card and power cable
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$184
Stephen W.
01/2016
1.0
holiday decorators
+ -1 more
Buyer Beware! I am not alone in my dealings with this company. STAY AWAY!!! Spend your money with a reputable company that will deliver as promised and not steal your money.
Description of Work: After being assured by the owner that the negative reviews I had read were placed by disgruntled former employees and competitors, I went ahead and put a 50% deposit on a $5,000 order of goods and services. Delivery date was moved and missed several times. Eventually, they stopped returning calls and emails. I received $200 worth of product and lost the rest of my deposit.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Bob J.
04/2012
3.0
holiday decorators
+ -1 more
I had started back in January of 2011, asking for updated software. I sent a list of songs that I wanted. The software costs $50 per song, and I was requesting about 15 songs. After several calls to them about my requested updgrade, they contacted me and said not to contact them any more, that they did not want to do business with me. I would just like the software, which I would pay for. If that is not possible, I would like a refund for the 2 control boxes.
Description of Work: I bought 2 additional control boxes in January of 2011 because of a special they were having. Throught 2011, I talked with a few people, including Paul Smith, the owner, about purchasing software for these new boxes. I have a total of 5 control boxes with a total of 80 strands of lights. However, the 2 new boxes are completely useless without the software.
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Service Categories
Holiday Decorating
FAQ
Animated Lighting Inc is currently rated 1.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
No, Animated Lighting Inc does not offer free project estimates.
No, Animated Lighting Inc does not offer eco-friendly accreditations.
No, Animated Lighting Inc does not offer a senior discount.
No, Animated Lighting Inc does not offer emergency services.
No, Animated Lighting Inc does not offer warranties.
Animated Lighting Inc offers the following services: Decorative lighting.