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AMERICAN CARPET & UPHOLSTERY CLEANING

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning

About us

Our client base is built primarily through referrals and repeat business. Providing quality not quantity means we take our time and expect the best results possible. We are a local company and I have personal involvement in all jobs. We have years of experience and would like to talk to you so please give us a call. American Carpet & Upholstery has your best interest in mind and it shows in every job we do. Business founded 2003

Business highlights

21 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, hardwood floor clean and buff, hardwood floor re-polyurethane and tile and grout cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-15 of 15 reviews

Ann T.
06/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
David was able to work me in very quickly and able to get all of the items cleaned for a fair price. Would recommend him to others.
Description of Work: Cleaning carpet, rugs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Barbara T.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job, our 70 year old hardwood floors look great. They were great about not totally disrupting the house - by doing 1/2 rooms at a time. So we never had to be out of the house for long periods of time. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

RHONDA N.
03/2014
5.0
carpet cleaners
  + -1 more
One of my cat had some issues that resulted in his urinating on my living room couch and a family room chair. Right before the holidays! I was very worried that I would not be able to find someone who could clean my furniture so close to the holidays but David was able to come over within a couple of days. It was one of those nasty, stormy, fall days but in spite of the bad weather he was able to clean my furniture without bringing a drop of water or speck of mud into my house. David was also very careful to ask what areas were soiled so they could receive special attention. In the end I was able to have my family over for the holidays and no one had any reason to suspect that my cat had so recently misbehaved. This was the second time I had David over to clean my furniture and I have been very happy with his service each time. He is prompt, courteous, thorough and competitively priced. I would not hesitate to recommend him to any of my friends, family or neighbors.
Description of Work: I had a couch and chair that needed cleaning due to a badly behaved cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Brenda S.
08/2013
5.0
carpet cleaners
  + -1 more
Perfect! David is a total professional, and does top notch work in short order. When we were selling our former homes, he made the carpets at both look new (no small feat), and has cleaned carpets and upholstery for us in our new home twice. In fact, I'll be contacting him again in the near future for another cleaning. He arrives when he says he will; he's courteous and does fabulous work. We've been very happy with his work. I wouldn't call anyone else for this type of service. I highly recommend him.
Description of Work: Cleaned carpets and upholstery for us at 3 different homes over the last 8 years, including twice in our current home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tracy P.
07/2013
5.0
carpet cleaners
  + -1 more
Excellent service. I had a different company come out twice and they could never get a pet stain out. David was able to get it completly removed. It was wonderful. Very professional. Great company to work with.
Description of Work: Cleaned Carpets in my area rugs Office and Home Carpet and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

AmyJo H.
06/2013
5.0
carpet cleaners
  + -1 more
Cleaned carpets, including protective coating, 4 rooms, 1 walk-in closet, large hallway, and stairs. We didn't have them move the furniture and we moved everything out of the way ourselves that we needed to, which they would have done for us. We received a discount for this, which was really nice. They always answer the phone and if not, they return calls quickly. Were extremely punctual and friendly. I have used this company multiple times and would never use anyone else.
Description of Work: Cleaned carpets, including protective coating, 4 rooms, 1 walk-in closet, large hallway, and stairs. We didn't have them move the furniture and we moved everything out of the way ourselves that we needed to, which they would have done for us. We received a discount for this, which was really nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LANDA W.
05/2013
5.0
carpet cleaners
  + -1 more
Dave came highly recommended by a friend who has very high standards (and white carpeting). I was able to schedule it quickly, he arrived promptly and he got out everything from greasy food stains (from a dog bone) and myriad spills and stains. He worked quickly and did a great job! This carpet looks new! I can't wait to use American Carpet and Upholstery for hardwood floor cleaning/urethaning/polishing; Dave says it's the and quot;stitch in timeand quot; to avoid a messy refinishing job.
Description of Work: Dave cleaned carpet in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Liz S.
02/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service has been very good overall! They were prompt and came back to re-do an area for me without any questions. I would use them again!
Description of Work: They cleaned carpeting. They also did some spot cleaning on a rug. I've worked with them a couple of times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JILL W.
02/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service has been excellent! They've showed up on time and have done a great job; the carpets look great and dried reasonably-quickly. They've been courteous and professional. The service I get for the price is really good!
Description of Work: They cleaned the carpets. I've had them do this several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pedro P.
02/2013
3.0
floor cleaning
  + -1 more
The floor cleaning was okay, but I wasn't happy with the work they did on the couches. I don't remember the specific product they used on the couches, but they left them wet. When I asked him about it, he gave me a short, un-detailed answer.
Description of Work: They cleaned some couches and hardwood flooring.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from AMERICAN CARPET & UPHOLSTERY CLEANING
We offer a money back guarantee on all of our services. As the owner of the company it is my responsibility to insure complete customer satisfaction. If a customer lets me know of a problem, that problem becomes my priority and I resolve the issue. Our guarantee is as follows: “If you are not completely satisfied with the service you received from us, we will return to your location to make things right. If you are still not satisfied, we will offer you a 100% refund.”

Joshua C.
02/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a great job! They showed up on time and did exactly what they said they were going to do. Their rates were reasonable.
Description of Work: They cleaned and stretched our carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
02/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a fine job! The person that cleaned the carpets who was also the owner, was very respectful of our home. He was polite and got the job done without any issues.
Description of Work: About three years ago, they cleaned carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
02/2013
4.0
carpet cleaners
  + -1 more
He's been really good to work with. He is very fast and efficient. He does a very thorough job. We will use his services in the future. He is the only company I have used, so I have no basis for comparison on price.
Description of Work: He's cleaned carpeting.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

David W.
07/2012
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: Cleaned carpet on stairs, hallway, master bedroom and an area rug. They used the extraction method which is recommended by carpet manufactures. They saw spots on a chair and ottoman and offered to clean it as well for a fair price. Owner performed the service. They were on time, had a fair price, were professional and the results were good. The owner left us a product to spot clean the carpet and also cleaned a pet accident in another room for no additional charge. I would use their services again. Cost was $135.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TODD R.
11/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
David has been cleaning my carpets and area rugs for over 5 years. He is always very prompt, professional and does an amazing job. My entire 2nd floor is white carpet and it always looks great after his cleaning. We've had two large coffee spills on the white carpet and he has gotten them out. I would recommend his company to anyone.
Description of Work: Two large area rugs cleaned, basement & 2nd floor carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    P.O. Box 140692, Kansas City, MO 64114

    www.americancarpet.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Upholstery Cleaning

    FAQ

    AMERICAN CARPET & UPHOLSTERY CLEANING is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    AMERICAN CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: Check
    Yes, AMERICAN CARPET & UPHOLSTERY CLEANING offers free project estimates.
    No, AMERICAN CARPET & UPHOLSTERY CLEANING does not offer eco-friendly accreditations.
    No, AMERICAN CARPET & UPHOLSTERY CLEANING does not offer a senior discount.
    No, AMERICAN CARPET & UPHOLSTERY CLEANING does not offer emergency services.
    Yes, AMERICAN CARPET & UPHOLSTERY CLEANING offers warranties.
    AMERICAN CARPET & UPHOLSTERY CLEANING offers the following services: Carpet cleaning, upholstery cleaning, hardwood floor clean and buff, hardwood floor re-polyurethane and tile and grout cleaning

    Contact information

    P.O. Box 140692, Kansas City, MO 64114

    www.americancarpet.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM