Response from Agape Home Improvement Co LLC
[member name removed], I want to start with the acknowledgement that we did indeed perform some work on your home. However, this review should be directed to the contractor you hired and had a signed contract with. As you know, we were employed by your contractor to do some of the on-sight labor and therefore had little control over your project and its timeline. In reviewing my job records of your project, I had one or more crew members at your home a total of 13 days. This is completely on target for the scope of work performed. I understand your frustration with the situation and the fact that faucet parts came in broken from the manufacturer, but certainly do not feel that, or honestly much of your review, should be a directed to my company. Looking over your review, I do see that you gave "Quality" a B grade which I consider a compliment as that would be the only category I can see our work reflected in. In the end, you have a beautiful bathroom as I do have photos in my job portfolio that are routinely complimented on. It is unfortunate that the road to the finished project wasn't what you had hoped for. In the event you had been my direct client and I had complete control over a situation that did not turn out satisfactory, then absolutely I would deserve this Angie's List review. Please reconsider your review and direct it to your contractor whom you hired and should be the one receiving your words. Thank you for your consideration, Cheryl Woodman