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Able Appliance Repair

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Multiple locations serving all of the Kansas City Metropolitan area with an office at 5404 West 102nd St, Overland Park, KS. Family owned & operated. Additional phone number (816) 453-8650. 10125 N. Brooklyn Ct Kansas City, Mo 64155 Additional DBA - Affordable Appliance Service. Award winning.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Residential appliances, heating & cooling, washers, dryers, dishwashers, refrigerators, ranges, freezers & garbage disposals.

Services we don't offer

Sales, Parts, and Commercial Appliances

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 701-725 of 823 reviews

alex W.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Good repaired the fridge it was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Able Appliance Repair
Thank you for your review! -Vicki

Dan M.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Able came to fix an 8 year old dishwasher. The tech was professional and on time. Thankfully, it was just a fuse that went out in the control panel. He had the part on his truck and was finished within a half hour. About an hour later, I went to put my clothes in the dryer and it went out also! I called Able back and they said they were about a week out on appointments. She said since the tech had just left, she would see if he could quickly drop by to see if it was a quick fix. They had the tech back to my house within a few hours. Luckily, it was just a door switch, and again, the part was on his truck. Fifteen minutes later I was up a going. Thank you for the great service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Able Appliance Repair
Wow, Great! Glad we could get out there for you! We appreciate your business and your review! -Vicki

Candace H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I found my freezer contents thawed and an ice build-up on back wall of freezer compartment. Called Able on Saturday evening and they scheduled repair for Sunday afternoon. Workman was prompt, very nice, knowledgeable and efficient. Fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Able Appliance Repair
Thank you for your review and your business! I'm glad we could get you taken care of! -Vicki

Jan P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced washer motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your review! -Vicki

M J B.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your business! -Vicki

Lizabeth H.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: My issue was with the technician. Requested another tech to review, but they sent out the same guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Able Appliance Repair
We have the service manager coming out for your on Friday to take another look, per our phone conversation. Thank you for letting us know your concerns and we are happy to see what we can do for you! Thank you! -Vicki

Jim F.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Able Appliance Repair
We appreciate your business! -Vicki

Stephen T.
06/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$10

Response from Able Appliance Repair
Thank you for your review! -Vicki

Linda T.
05/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your review! -Vicki

Leta Z.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your review! -Vicki

Steven W.
05/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: They were here for 10 minutes I had to help and charge a redicules amout.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$189

Response from Able Appliance Repair
I'm sorry we do not charge by the time, we charge by the job. Due to every technician working at their own pace, it would not be fair to charge a different amount to different customers for the same job just because it took one technician longer to do the job than the other. We do apologize for the inconvenience and if you can call the office we can try to make this right. (913) 648-8438 Please ask for me, Vicki Haynes, the owner here at Able Appliance and we will get you taken care of! Thank you! -Vicki

Kathy E.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Able appliance looked at my no spin washer and confirmed that it would be less expensive to buy a new washer than to get the old one repaired. Thanks.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9.95

Response from Able Appliance Repair
Thank you for your review and your business! -Vicki

Lee Ann C.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: This was a service call only, to look at our ailing washer. The serviceman was very professional and friendly. He suggested that we would be better off with a new washer, even though he technically could have fixed the old one. He predicted future problems with it, so we opted to get a new one. He also gave us advice on what to look for when purchasing a new washer. This was extremely helpful to us. We definitely will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RONALD H.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Able Appliance Repair
Thank you for your review! -Vicki

Eric M.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced burner element in oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your review and your business! We appreciate your feedback! -Vicki

Nicole S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired a gas cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Great, Thank you for your review! -Vicki

Marta L.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Able Appliance Repair
Thank you for your review! -Vicki

Joyce H.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced cold control thermostat for refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238.8

Response from Able Appliance Repair
Thank you for your review and your business! -Vicki

FELICIA S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Able Appliance Repair
Thank you for your review! -Vicki

patricia M.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They told me my washer was not leaking. Very god news

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9.95

Response from Able Appliance Repair
Good to know that you weren't having a problem with your washer, Thank you for calling us! -Vicki

Brenda F.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Arrived right on time, found the problem with my washer and fixed it right away. They were in & out in 15 minutes. They even gave me a senior discount.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from Able Appliance Repair
Great! Thank you for your review! -Vicki

sharon T.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Able Appliance Repair
Thank you for taking the time to leave us a review. We hope to work with you again in the future.Thanks- Vicki

Brenda H.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repair person very nice and a answered all questions. He was very understanding in my decision to not repair due to the cost of repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Able Appliance Repair
Thanks for the review and your business. Thanks- Vicki

Gary W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: A complete inspection, mechanical and electrical, of my clothes dryer. Then a replacement of the heating element.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Response from Able Appliance Repair
Thanks for letting us know about your service. We appreciate your business. Thanks- Vicki

Norm T.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Doug and son came out to check out my stove, which had stopped working. They found that the fuse was blown, but after they fixed that, the stove was blinking a warning light. Doug said that I had burned out the "motherboard," the computer programming unit, when I had lifted the heating coils at the bottom of the oven to clean off dropped pizza. He told me a new computer program would cost almost $400, and when I said that I might as well buy a new stove, he tried to talk me out of it, saying that all stoves are now made in Korea by LG or Samsung, and different brands were then put on them, so I would be better off to just fix what I had...even though it was 12 years old. Instead, however, I bought a lovely new GE stove for less than $1000, and it had a sticker right on it saying it was built in the US. So I felt like Doug was just trying to get a repair job and not really offering the best advice!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$9.95

Response from Able Appliance Repair
Dear [member name removed] I am writing in response to the review that you posted. As of September, 2014 Electrolux Corporation purchased GE Appliance division and have been manufacturing GE appliance in the Unites States again. We apologize if Doug was not aware of this change. It is true that in the recent years Lg and Samsung have been manufacturing most products for most companies and shipping to the U.S. We at Able always try to give the best advice to our customers in return for your continued loyalty to our service company. We in no way would intentionally mislead any customer for the purpose of changing your decision to replace your appliance. We want your repeat and referral business in the future, so please understand Doug was not trying to mislead you. Please call us in the office if we can answer any further questions or concerns. Thank you- Vicki

Contact information

7915 N. Oak Traffic Way, Kansas City, MO 64118

http://www.ableappliance.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Appliance Refinishing,
Natural Gas Lines,
Child Care - Center

FAQ

Able Appliance Repair is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Able Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Able Appliance Repair does not offer free project estimates.
No, Able Appliance Repair does not offer eco-friendly accreditations.
No, Able Appliance Repair does not offer a senior discount.
Yes, Able Appliance Repair offers emergency services.
No, Able Appliance Repair does not offer warranties.
Able Appliance Repair offers the following services: Residential appliances, heating & cooling, washers, dryers, dishwashers, refrigerators, ranges, freezers & garbage disposals.
Sales, Parts, and Commercial Appliances

Contact information

7915 N. Oak Traffic Way, Kansas City, MO 64118

http://www.ableappliance.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM